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Dirito Brothers Walnut Creek Volkswagen

Walnut Creek, CA

4.7
4,204 Reviews
Dirito Brothers Walnut Creek Volkswagen has been a family owned and operated dealer since 1994, and throughout that time, we have passionately served the Walnut Creek community. Of course, when a dealership is doing things right to satisfy drivers, it grows and expands. Today, we serve loyal customers at our state-of-the-art facility that come from throughout the entire East Bay area, including Oakland and many areas across Northern California. Despite all this success, our mission is far from complete. We want to make sure every driver is having their automotive needs met with attention, care, and perhaps most importantly, expertise. That’s why you can feel confident that the staff here at Dirito Brothers Walnut Creek Volkswagen is equipped to handle your needs, whether you’re buying one of our brand new Volkswagen models or are bringing your current vehicle in for repairs. It’s this type of dedication from the Dirito Brothers Walnut Creek Volkswagen team that has allowed us to become recognized as a leader in sales and customer satisfaction through the Wolfsburg Crest Club award, as well as grow into one of the largest VW dealers in the United States. If you’re looking for a Volkswagen dealer in Walnut Creek or anywhere else in the East Bay area, don’t just visit any dealership. Visit a dealership that has proven it knows how to make drivers happy and meet their needs with satisfaction. We look forward to meeting you and inviting you into the Dirito Brothers Walnut Creek Volkswagen family. If you’re ready to get your Volkswagen experience started, take a look at the resources on our website or give us a call. We look forward to inviting you into our state-of-the-art facility and helping you get behind the wheel.
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2020 North Main Street

Walnut Creek, CA

94596

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Showing 4,204 reviews

January 16, 2021

People were very nice, efficient service. Facilities were clean. Appointment was easy to make and nice reminders. Car wasn’t washed when it was returned. More

by debbiebarbershop
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marina Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2021 -

Dirito Brothers Walnut Creek Volkswagen responded

We're happy to hear that you were satisfied with your service and found our system easy to use. Thank you!

January 16, 2021

No pressure to buy. Eager to answer questions, thoroughly. Got us a better interest rate than our own bank! Will definitely be referring family and friends. Thank you Gus and Dirito Brothers VW. More

by madelsocorrohr70
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Augusto”Gus The Bus” Davila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2021 -

Dirito Brothers Walnut Creek Volkswagen responded

This is great news! We're so happy to know that you had a good experience with Gus and the team.

January 15, 2021

The staff here are kind and courteous. Also helpful. They couldn’t be nicer nor more professional. They answer absolutely any questions I have. Great service. More

by ADELEEWERT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marina Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2021 -

Dirito Brothers Walnut Creek Volkswagen responded

This is what we like to hear! We are happy to know that you had such a good experience.

January 13, 2021

The service was on the expensive side, but they are friendly, professional, and most importantly, they do good work in a timely manner. The communication was too-notch. More

by ninesixtwelve
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 15, 2021 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for letting us know that everything was prompt and communicated well. We appreciate your honest feedback!

January 12, 2021

Kevin is very professional and always makes me feel welcome. He is knowledgeable and listen to concerns and questions. We have bought all of our cars from this dealership and Kevin has been my go to s More

by MARIAMLAVECCHIA
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 15, 2021 -

Dirito Brothers Walnut Creek Volkswagen responded

Thanks for the positive feedback for Kevin! We're always happy to hear good things from our customers.

January 10, 2021

Very easy to schedule the appointment. Great communication by Tim. Text updates were great! Chatted with Gus about ID4 when I came to pick up. We love Gus!!! More

by jadyc5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Augusto”Gus The Bus” Davila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Luong
Jan 12, 2021 -

Dirito Brothers Walnut Creek Volkswagen responded

Who doesn't love Gus the Bus?! It's nice to hear that online scheduling and text communication worked well for you, we appreciate the feedback, thank you!

January 09, 2021

We had a good experience with Gus. Clean dealership. Ed the Finance guy in the back was cool too. We would recommend this dealership to friends. More

by 1quick99
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Augusto”Gus The Bus” Davila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 12, 2021 -

Dirito Brothers Walnut Creek Volkswagen responded

Excellent! We are happy to heat that Gus and Ed took such good care of you. Thank you for the great review and recommendation!

January 09, 2021

Sean was a great service advisor--thorough, professional, and personable--always received excellent service at Dirito Volkswagen. We have bought three cars at Dirito--always treated very well. More

by bradkearns
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marina Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean
Jan 11, 2021 -

Dirito Brothers Walnut Creek Volkswagen responded

This is what we like to hear - thorough, professional and personable. Thank you for letting us know that Sean checked all the boxes. We appreciate you taking the time to write such a nice review!

January 07, 2021

Staff were very nice and helpful.I had purchased the Staff were very nice and helpful. I had purchased the service package when I purchased the car and was a little disappointed to be told I had to pay More

by MARK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Luong
Jan 11, 2021 -

Dirito Brothers Walnut Creek Volkswagen responded

Hi Mark, Thank you for the feedback on the service package, we are happy to hear that the team was able to find a solution, but we will certainly take this into consideration. Thanks for the positive review!

January 05, 2021

Fast, friendly, and easy service. From booking the appointment online to text updates for completion of ther service. Will definitely be going back for all of my car maintenance. More

by reilly.williamd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Luong
Jan 05, 2021 -

Dirito Brothers Walnut Creek Volkswagen responded

This is great news! We're so happy to know that you had a good experience. Thank you!

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