Dirito Brothers Walnut Creek Volkswagen
Walnut Creek, CA
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 5,385 reviews
I brought my car in in the morning for a check engine light, and it wasn’t until for the in the afternoon that I was told the car would be there until the next day. What happened to the days when the ser light, and it wasn’t until for the in the afternoon that I was told the car would be there until the next day. What happened to the days when the service rep called the client and let them know during the day how long it would take? He left for the day without telling me and then another service rep told me it would be ready around 4:30 hopefully. In order to beat traffic I drove down to pick up the car and then was told it wouldn’t be ready until the next day. I guess what I’m saying is it’s nice when the service reps call and give status reports. Thank you. More
I’m very happy with the service I received at this dealership. Everyone was very helpful! dealership. Everyone was very helpful! More
I was shopping for a Golf GTI online and called Dirito Bros in Walnut Creek and had the pleasure talking to the lovely Nadja Allen asked her to run my credit thru phone to see what numbers are we looking Bros in Walnut Creek and had the pleasure talking to the lovely Nadja Allen asked her to run my credit thru phone to see what numbers are we looking at; in which she did and saved me time. Thank you Nadja for being informative and transparent and also efficient. Would recommend to go to Dirito bros for future car purchases. More
Special shout out to my amazing service rep Margie, she was AWESOME! I cannot express enough how happy I am with the service that I received from Dirito Brothers. I brought my vehicle in for what I thought was AWESOME! I cannot express enough how happy I am with the service that I received from Dirito Brothers. I brought my vehicle in for what I thought was a transmission problem and they pinpointed the root cause, found a couple other hoses that were needing to be replaced, and helped me to go through my extended warranty-in addition to the volkswagen warranty-so that I did not have to pay out a pocket for anything! (Not always the case with everyone's warranty.) When they had to keep my vehicle for another day, they gave me a loner car. But my vehicle was fixed extremely fast and they got me back in my car so quick. Overall, everyone at the facility was extremely friendly, professional, and helped me have a great experience. I would recommend the Dirito Bothers for anyone looking to get their Volkswagen fixed or even if you want to buy a new wonderful Volkswagen, they are great cars! More
We had a wonderful experience at Dirito Brothers VW of Walnut Creek! Our service writer, CJ, was very helpful and made sure we knew how long the service might take. Zach, the salesperson that sold us our Walnut Creek! Our service writer, CJ, was very helpful and made sure we knew how long the service might take. Zach, the salesperson that sold us our Cross Sport heard we were there for service, came out to great us and made sure we were comfortable. The staff at Dirito Brothers treat us like family! More
We’re always treated like family at Dirito Brothers! The staff members welcome us when we arrive and make us comfortable throughout the process. I highly recommend the Dirito Brothers Sales and Servic The staff members welcome us when we arrive and make us comfortable throughout the process. I highly recommend the Dirito Brothers Sales and Service team! More
Kevin and all employees in the Dirito Brothers Walnut Creek Service Department are exceptional and extremely customer focused. I will continue to use, and recommend, Dirito Brothers to everyone. Thank Creek Service Department are exceptional and extremely customer focused. I will continue to use, and recommend, Dirito Brothers to everyone. Thank you again Kevin, and to all who take such good care of me and my 2011 Volkswagen Jetta. ~Lana More
Service at Dirito Bros is consistently excellent. The team is responsive to my concerns and gets back to me promptly. The team is responsive to my concerns and gets back to me promptly. More
Good service and friendly people quick customer service and i like how to service to me Andrés super friendly and i like how to service to me Andrés super friendly More













