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Dirito Brothers Walnut Creek Volkswagen
Walnut Creek, CA
4,136 Reviews
Dirito Brothers Walnut Creek Volkswagen has been a family owned and operated dealer since 1994, and throughout that time, we have passionately served the Walnut Creek community. Of course, when a dealership is doing things right to satisfy drivers, it grows and expands. Today, we serve loyal customers at our state-of-the-art facility that come from throughout the entire East Bay area, including Oakland and many areas across Northern California.
Despite all this success, our mission is far from complete. We want to make sure every driver is having their automotive needs met with attention, care, and perhaps most importantly, expertise. That’s why you can feel confident that the staff here at Dirito Brothers Walnut Creek Volkswagen is equipped to handle your needs, whether you’re buying one of our brand new Volkswagen models or are bringing your current vehicle in for repairs.
It’s this type of dedication from the Dirito Brothers Walnut Creek Volkswagen team that has allowed us to become recognized as a leader in sales and customer satisfaction through the Wolfsburg Crest Club award, as well as grow into one of the largest VW dealers in the United States.
If you’re looking for a Volkswagen dealer in Walnut Creek or anywhere else in the East Bay area, don’t just visit any dealership. Visit a dealership that has proven it knows how to make drivers happy and meet their needs with satisfaction. We look forward to meeting you and inviting you into the Dirito Brothers Walnut Creek Volkswagen family.
If you’re ready to get your Volkswagen experience started, take a look at the resources on our website or give us a call. We look forward to inviting you into our state-of-the-art facility and helping you get behind the wheel.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 4,136 reviews
April 30, 2024
We came to the dealership because the check engine came on. The parts were not in stock and they were ordered. We were not in a hurry for the care to be fixed so the dealership kept it until the job was on. The parts were not in stock and they were ordered. We were not in a hurry for the care to be fixed so the dealership kept it until the job was completed. We are pleased with the results. More
by bigfishjonathane
Verified CustomerEmployees Worked With
Helpful April 30, 2024
The staff is super friendly and helpful! Gus is awesome!! Great buying experience I would definitely recommend. Gus is awesome!! Great buying experience I would definitely recommend. More
by angelocollaco99
April 30, 2024
Gus went above and beyond as a salesman! He was extremely communicative and was not pushy at all. It was my first time looking at cars and purchasing a car and he made the whole experience e He was extremely communicative and was not pushy at all. It was my first time looking at cars and purchasing a car and he made the whole experience enjoyable. He came in on his day off and he didn’t mind at all. He even texted me the day after and told me that there were a few items that I had left behind that went with the car and made sure that I got them seeing as they were original to the car. He really cares about his customers. More
by Chavez
Employees Worked With
April 30, 2024
Everyone at Dirito was very nice and friendly. Mike Raff was amazing. He listened to our needs and didn't pressure us into anything. He made us feel very comfortable. His customer service was exce Mike Raff was amazing. He listened to our needs and didn't pressure us into anything. He made us feel very comfortable. His customer service was exceptional. Erin in your finance department was awesome and took good care of us. More
by ACARAGAN
April 29, 2024
The customer waiting area is clean and comfortable but the seating is limited. There is complementary coffee, tea, and filtered water as well as free wifi. The service was completed sooner than the estima the seating is limited. There is complementary coffee, tea, and filtered water as well as free wifi. The service was completed sooner than the estimate. More
by jeremy.kulm
Employees Worked With
April 29, 2024
The dealership was nice and clean. It was stocked with lots of cars to look at and pick from. It was stocked with lots of cars to look at and pick from. More
by Chavez
April 28, 2024
My fourth lease here and I always have a great experience. Everyone is friendly and does their best to help me find someone within my budget. experience. Everyone is friendly and does their best to help me find someone within my budget. More
by GINATROUT7
April 28, 2024
John was great. I really enjoyed him, however, Sterling, was not so great and did not make this a very smooth transaction. Complaining about a 3% fee when customer w I really enjoyed him, however, Sterling, was not so great and did not make this a very smooth transaction. Complaining about a 3% fee when customer wants to use a credit card, is ridiculous. More
by MAZ2FRESH
April 27, 2024
We were asked to come without an appointment then all they did was a visual check. We thought it was a quick. We have to come all the way from Oakley. Then this young man in the reception was kind of ru they did was a visual check. We thought it was a quick. We have to come all the way from Oakley. Then this young man in the reception was kind of rude. He welcomed us with no greetings and he looks annoyed. Not a good representaive. I seldom go with my husband for the service- so frustrating! More
by Bona
Employees Worked With
April 27, 2024
As always, we had a very good experience having our car (one of many VW's that we've owned) serviced at Dirito Brothers Volkswagen. Our longtime service adviser Kevin once again made this visit a pleasant (one of many VW's that we've owned) serviced at Dirito Brothers Volkswagen. Our longtime service adviser Kevin once again made this visit a pleasant experience. More
by KENNISH123
Employees Worked With
