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Dirito Brothers Walnut Creek Volkswagen
Walnut Creek, CA
4,892 Reviews
Dirito Brothers Walnut Creek Volkswagen has been a family owned and operated dealer since 1994, and throughout that time, we have passionately served the Walnut Creek community. Of course, when a dealership is doing things right to satisfy drivers, it grows and expands. Today, we serve loyal customers at our state-of-the-art facility that come from throughout the entire East Bay area, including Oakland and many areas across Northern California.
Despite all this success, our mission is far from complete. We want to make sure every driver is having their automotive needs met with attention, care, and perhaps most importantly, expertise. That’s why you can feel confident that the staff here at Dirito Brothers Walnut Creek Volkswagen is equipped to handle your needs, whether you’re buying one of our brand new Volkswagen models or are bringing your current vehicle in for repairs.
It’s this type of dedication from the Dirito Brothers Walnut Creek Volkswagen team that has allowed us to become recognized as a leader in sales and customer satisfaction through the Wolfsburg Crest Club award, as well as grow into one of the largest VW dealers in the United States.
If you’re looking for a Volkswagen dealer in Walnut Creek or anywhere else in the East Bay area, don’t just visit any dealership. Visit a dealership that has proven it knows how to make drivers happy and meet their needs with satisfaction. We look forward to meeting you and inviting you into the Dirito Brothers Walnut Creek Volkswagen family.
If you’re ready to get your Volkswagen experience started, take a look at the resources on our website or give us a call. We look forward to inviting you into our state-of-the-art facility and helping you get behind the wheel.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 4,892 reviews
January 15, 2022
Shannon, David and Don Dirito everyone was awesome to take care of my car, the customer service was outstanding take care of my car, the customer service was outstanding More
by SWEETPEA4U94536
Verified Customer
January 15, 2022
I had a flat tire and wanted to bring my car in for new one. They didn’t have my tire in stock so Billy ordered them. Marina said you were full the next day but to bring my car by and she would make sure i one. They didn’t have my tire in stock so Billy ordered them. Marina said you were full the next day but to bring my car by and she would make sure it was squeezed in. Sure enough they both came through in their promises. Thanks More
by debbiebarbershop
January 14, 2022
Kept us informed and car was ready when promised. Answered all our questions and let us know when our next service is Answered all our questions and let us know when our next service is More
by DIRITO
Employees Worked With
January 14, 2022
The service dept let me know exactly what was needed for my car. When I wasn’t able to pick up my car until the following day, Tim was very understanding with that! I am happy with the service I received. my car. When I wasn’t able to pick up my car until the following day, Tim was very understanding with that! I am happy with the service I received. More
by TDT412
Employees Worked With
Tim Luong
January 13, 2022
Marina was great. I just miss the top class service at my old Audi dealership. With a full car wash. old Audi dealership. With a full car wash. More
by AGATAPARES
Employees Worked With
January 10, 2022
Great service and very fast. Staff was really friendly and knowledgeable. Was very impressed with everyone we interacted with at the dealership. and knowledgeable. Was very impressed with everyone we interacted with at the dealership. More
by rantonopoulos
January 10, 2022
Gus is always so professional, down to earth & gets straight to point! We’ve gone to him every time from leasing to buying & he’s made our time time getting in and out of there efficient! We love Gus! straight to point! We’ve gone to him every time from leasing to buying & he’s made our time time getting in and out of there efficient! We love Gus! More
by Ms. TLC
January 09, 2022
Dirito Brothers VW was recommended to me by a friend who recently purchased their vehicle from them. Prior to my test drive, I was greeted kindly and allowed as much time as needed to get a feel for the car recently purchased their vehicle from them. Prior to my test drive, I was greeted kindly and allowed as much time as needed to get a feel for the car. It was clean and had been fully inspected as a CPO car and it showed. The buying process had its hiccups in getting financing sorted, and the time it took to begin and complete the digital paperwork (I waited for nearly an hour to begin the paperwork, and was presented with several costly contract add-ons that were somewhat vaguely explained as I was reviewing terms after hours of being at the dealership [read: exhausted]). At the end of the day, I was able to get in and out with relatively few headaches and am happy with the value and terms of my financing as arranged. More
by cyclingtrav925
January 09, 2022
Kevin greeted us when we arrived, followed up in a timely manner and di an excellent job at explaining the issues with my vehicle. He answered all my questions with good explanations and gave me options I n manner and di an excellent job at explaining the issues with my vehicle. He answered all my questions with good explanations and gave me options I needed. More
by jtovani
Employees Worked With
January 05, 2022
I had my TDI in for service and a SMOG check. They took a few days due to parts. I came in to get the car and nobody explained that the DMV selected my car to go to a STAR SMOG shop and had to be certified t few days due to parts. I came in to get the car and nobody explained that the DMV selected my car to go to a STAR SMOG shop and had to be certified there. I mean it was one of the reasons I brought the car in for service. I understand that they don't control the DMV, but this should have been communicated to the customer at pick up. I was told the SMOG check was completed and since they send the certificate directly to the DMV, I wasn't aware that it now required another SMOG check. I realized that I hadn't received my new sticker, so I contacted the DMV and was told that no certificate had been submitted. Just extremely bad follow through on Dirito Brothers part. I'm very disappointed. More
by ELSLEN
Employees Worked With
