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Dirito Brothers Walnut Creek Volkswagen

Walnut Creek, CA

4.7
4,892 Reviews
Dirito Brothers Walnut Creek Volkswagen has been a family owned and operated dealer since 1994, and throughout that time, we have passionately served the Walnut Creek community. Of course, when a dealership is doing things right to satisfy drivers, it grows and expands. Today, we serve loyal customers at our state-of-the-art facility that come from throughout the entire East Bay area, including Oakland and many areas across Northern California. Despite all this success, our mission is far from complete. We want to make sure every driver is having their automotive needs met with attention, care, and perhaps most importantly, expertise. That’s why you can feel confident that the staff here at Dirito Brothers Walnut Creek Volkswagen is equipped to handle your needs, whether you’re buying one of our brand new Volkswagen models or are bringing your current vehicle in for repairs. It’s this type of dedication from the Dirito Brothers Walnut Creek Volkswagen team that has allowed us to become recognized as a leader in sales and customer satisfaction through the Wolfsburg Crest Club award, as well as grow into one of the largest VW dealers in the United States. If you’re looking for a Volkswagen dealer in Walnut Creek or anywhere else in the East Bay area, don’t just visit any dealership. Visit a dealership that has proven it knows how to make drivers happy and meet their needs with satisfaction. We look forward to meeting you and inviting you into the Dirito Brothers Walnut Creek Volkswagen family. If you’re ready to get your Volkswagen experience started, take a look at the resources on our website or give us a call. We look forward to inviting you into our state-of-the-art facility and helping you get behind the wheel.
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2020 North Main Street

Walnut Creek, CA

94596

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Showing 4,892 reviews

November 20, 2021

Jim is the best man to talk to when you get there ! Thank you Jim ! More

by ABETORRES659
Customer Service
Recommend Dealer
Yes
Employees Worked With
Jim Cord
Nov 24, 2021 -

Dirito Brothers Walnut Creek Volkswagen responded

Way to go Jim! We are happy to hear you had such a great experience. Thank you!

November 19, 2021

The absolute best dealership I have done business with in 20+ years in the fleet business. Our company purchases multiple vehicles every year and have never had a better relationship. Our company is in More

by Calspecc
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Dirito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Ritola
Nov 24, 2021 -

Dirito Brothers Walnut Creek Volkswagen responded

We are honored to be your chosen dealership! And truly appreciate you coming so far to see us. Thank you so much for taking the time to write such a great review. We look forward to many more years of partnership.

November 19, 2021

My service was horrible they made me wait 4 hour and half and no service was done to my vehicle they could’ve let me know within 1 to 2 hours .. More

by JOCELYN00MENDOZA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Marina Felix
3.0
This rating includes all reviews, with more weight given to recent reviews.
November 18, 2021

Service was easy to schedule. Drop off was simple and communication via text is great to know when the work is done. More

by mdcrabe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marina Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 19, 2021 -

Dirito Brothers Walnut Creek Volkswagen responded

Great to hear! Thank you for letting us know how smoothly everything went. We look forward to serving you again.

November 17, 2021

Marina was amazing. She was consistent with communicating and responding back to me. I’m thankful for all of her help. More

by ANGELLWOOLSEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marina Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2021 -

Dirito Brothers Walnut Creek Volkswagen responded

Wonderful! We appreciate the positive feedback for Marina. Thank you!

November 17, 2021

most stress free car purchase experience in our car buying lifetime. will come back foe the id4 in a few years More

by Jericho Ocampo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerard Rose
Nov 18, 2021 -

Dirito Brothers Walnut Creek Volkswagen responded

What a compliment, Thank you! It was our pleasure to make this experience easy and stress free. We look forward to helping you with the ID.4 in the future!

November 17, 2021

It was great All details taken care of and on time. Everyone was professional and pleasant. More

by cgcorazza
Recommend Dealer
Yes
Employees Worked With
Tim Luong
Nov 18, 2021 -

Dirito Brothers Walnut Creek Volkswagen responded

We're always happy to hear good things from our customers. Thank you so much for the positive feedback!

November 16, 2021

Quick service, they got me in and out and even provided a Lyft to pick me up. More

by charles48
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2021 -

Dirito Brothers Walnut Creek Volkswagen responded

Happy to hear it! We are glad to hear you were well taken care of. Thank you!

November 16, 2021

Kevin was prompt and courteous. He explained what services would be included. My car was ready on time. Great service as always! More

by CYNTHIAJAFFE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2021 -

Dirito Brothers Walnut Creek Volkswagen responded

We're so happy to know that you had a good experience with Kevin and everything went so smoothly. Thank you!

November 13, 2021

Expensive for oil change but service was good. managers very helpful and provide information on time. car was not washed after service, but I don't know if its a given addition during oil change. More

by mosendz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Luong
Nov 16, 2021 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for your feedback, we are happy to hear you received quality service and care. We do apologize that we are not able to provide car washes at this time. We look forward to serving you again in the future!

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