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Dirito Brothers Walnut Creek Volkswagen

Walnut Creek, CA

4.7
4,892 Reviews
Dirito Brothers Walnut Creek Volkswagen has been a family owned and operated dealer since 1994, and throughout that time, we have passionately served the Walnut Creek community. Of course, when a dealership is doing things right to satisfy drivers, it grows and expands. Today, we serve loyal customers at our state-of-the-art facility that come from throughout the entire East Bay area, including Oakland and many areas across Northern California. Despite all this success, our mission is far from complete. We want to make sure every driver is having their automotive needs met with attention, care, and perhaps most importantly, expertise. That’s why you can feel confident that the staff here at Dirito Brothers Walnut Creek Volkswagen is equipped to handle your needs, whether you’re buying one of our brand new Volkswagen models or are bringing your current vehicle in for repairs. It’s this type of dedication from the Dirito Brothers Walnut Creek Volkswagen team that has allowed us to become recognized as a leader in sales and customer satisfaction through the Wolfsburg Crest Club award, as well as grow into one of the largest VW dealers in the United States. If you’re looking for a Volkswagen dealer in Walnut Creek or anywhere else in the East Bay area, don’t just visit any dealership. Visit a dealership that has proven it knows how to make drivers happy and meet their needs with satisfaction. We look forward to meeting you and inviting you into the Dirito Brothers Walnut Creek Volkswagen family. If you’re ready to get your Volkswagen experience started, take a look at the resources on our website or give us a call. We look forward to inviting you into our state-of-the-art facility and helping you get behind the wheel.
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2020 North Main Street

Walnut Creek, CA

94596

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Showing 4,892 reviews

October 21, 2021

It's easy to write something nice when everything about out experience went our way, but this was a great reflection on VW as well as the dealership they handled a very expensive repair under warranty whic More

by JVBARAKOS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marina Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Luong
Oct 22, 2021 -

Dirito Brothers Walnut Creek Volkswagen responded

This is great news! We are so happy to hear that everything worked out and it was all covered. Thank you for the kind words for Marina and positive feedback for the team. We look forward to serving you again in the (far) future! Thanks again.

October 20, 2021

Very courtious and friendly crew,professional and love the ID4. everyon was helpfull and lovley More

by Kamyi1340
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sterling Daniels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Augusto”Gus The Bus” Davila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Cord, Nanika Orgil
Oct 20, 2021 -

Dirito Brothers Walnut Creek Volkswagen responded

Congrats on your new ID.4! Thank you for letting us know how great the team was during your purchase. Enjoy!

October 20, 2021

I always feel like they explain things well and the work is done well and I feel confident my car is safe to drive. More

by CARLTWO45
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Sean Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2021 -

Dirito Brothers Walnut Creek Volkswagen responded

That's our goal! We are glad to know you are satisfied with the quality our services. Thank you for the positive feedback!

October 20, 2021

Always great assistance with my car! Thank you Shannon and Marina!! I feel like family when I come there! More

by GENABOBINA1
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Marina Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shannon Souza
Oct 22, 2021 -

Dirito Brothers Walnut Creek Volkswagen responded

This is great to hear! We are glad to know Shannon and Maria made you feel so at home. Thank you!

October 19, 2021

Gus spent over an hour with me on the phone prior to my even stepping into the dealership. When my mom and I got there, everyone was friendly and the manager, Jeff Rosen, accommodated some of our requests. More

by Dazedizzy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rosen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Augusto”Gus The Bus” Davila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2021 -

Dirito Brothers Walnut Creek Volkswagen responded

Wonderful! You and your mom look very happy in your new Tiguan. We are happy to know that Gus and Jeff took such great care of you. Thank you and enjoy your new VW!

October 19, 2021

Great customer service and fast service. Called requesting an appointment for brakes service and they made it possible in the next morning. More

by GMIKHAIL
Recommend Dealer
Yes
Employees Worked With
Tim Luong
Oct 20, 2021 -

Dirito Brothers Walnut Creek Volkswagen responded

Awesome! We were happy to be able to accommodate you so quickly. Thank you for the positive feedback!

October 17, 2021

This is my third car buying experience with VW WC and we've always had great service and are well taken care off. We always come back! More

by NINER0606
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Ruff
Oct 19, 2021 -

Dirito Brothers Walnut Creek Volkswagen responded

Awesome! We are always happy to see you! We are honored to have you in the Dirito Brothers family and appreciate your continued support. Thank you and enjoy your newest VW!

October 17, 2021

Very easy to get a vehicle. Price matched what I saw in the express inquiry via text. Everyone very helpful. More

by Dave M
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Augusto”Gus The Bus” Davila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ed Miller
Oct 19, 2021 -

Dirito Brothers Walnut Creek Volkswagen responded

Perfect! We always try to be transparent and honest in our pricing and communications. We are happy to hear that Gus provided such great service. Thank you!

October 17, 2021

George was excellent very nice sales person. He accommodates us very well. Explain details clearly More

by GRETLIM
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerard Rose
Oct 19, 2021 -

Dirito Brothers Walnut Creek Volkswagen responded

This is great news! We're so happy to know that you had a good experience with George. Thank you!

October 16, 2021

Dirito has provided consistently excellent sales and service ... for me since 2003. Kevin is great to work with during this time. More

by STEN_ALICE@HOTMAIL.COM
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2021 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for your continued support! We are glad to know that Kevin has been consistently awesome during your Service visits. We appreciate you taking the time to let us know, thank you!

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