Dirito Brothers Walnut Creek Volkswagen

Great, very personalized service! Enjoyed dealing with high profesional personel. I was amazed by the speed and literally I bought a car in about 20 min being at the dealership! Best experience ever! high profesional personel. I was amazed by the speed and literally I bought a car in about 20 min being at the dealership! Best experience ever! More

Good customer service, but the dealership should not try and charge customers for tire rotations when they purchased the all inclusive service package. Feels like I was scammed when I bought the $750 servi and charge customers for tire rotations when they purchased the all inclusive service package. Feels like I was scammed when I bought the $750 service package at time of purchase. More

Gus in sales, and Sean in service; were both great to work with. They answered our questions and provided a swift response to our situation. From repair estimates through trade-in, to new ownership of work with. They answered our questions and provided a swift response to our situation. From repair estimates through trade-in, to new ownership of a certified pre-owned car everyone treated us well. Gus especially made the time to inform us all along the way and with a great upbeat attitude! More

Amazing experience. They have great customer service. Very straightforward. I drop my vehicle, was given an estimated time for my vehicle to get done and then received a text message that my vehicle was Very straightforward. I drop my vehicle, was given an estimated time for my vehicle to get done and then received a text message that my vehicle was ready earlier than the expected time. More

Amazing staff (shoutout to Gus), who is patient, willing to listen, explain the paperwork, and most importantly, is kind and honest. Great experience all around! to listen, explain the paperwork, and most importantly, is kind and honest. Great experience all around! More

What a wonderful car buying experience! Andres was so helpful and it was a seamless buy which I didn’t know could be possible. I had gone to carmax originally where I found a VW that I loved but was over helpful and it was a seamless buy which I didn’t know could be possible. I had gone to carmax originally where I found a VW that I loved but was over priced and they didn’t have the time to let me test drive. I went straight to Dorito Brothers and was test driving the car within 20 minutes. I had my toddler with me so making things quick is priceless. My husband went and signed the paperwork and we came home with the car that day. We are so happy with the car and the service. Thank you! More

This is the 3rd car I have leased at this Dealership. Have had no problems Service appointments were very easy and work always got done in ;less time than estimated. Will recommend them anytime Have had no problems Service appointments were very easy and work always got done in ;less time than estimated. Will recommend them anytime More

Great Staff and thorough work. I know they do a good job. Would like maybe pictures to show what was repaired or to show that they replaced the cabin air filters, etc Would like maybe pictures to show what was repaired or to show that they replaced the cabin air filters, etc More

Very happy with my service and very happy with the car. Personnel are friendly and efficient. Waiting room is comfortable and quiet. What more can I ask? Personnel are friendly and efficient. Waiting room is comfortable and quiet. What more can I ask? More

Really satisfied with service and knowing that job was done right.Previous dealer that took my car, service was no good.Was mis informed on the 40,000 mile service. done right.Previous dealer that took my car, service was no good.Was mis informed on the 40,000 mile service. More