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Dirito Brothers Walnut Creek Volkswagen

Walnut Creek, CA

4.7
4,843 Reviews
Dirito Brothers Walnut Creek Volkswagen has been a family owned and operated dealer since 1994, and throughout that time, we have passionately served the Walnut Creek community. Of course, when a dealership is doing things right to satisfy drivers, it grows and expands. Today, we serve loyal customers at our state-of-the-art facility that come from throughout the entire East Bay area, including Oakland and many areas across Northern California. Despite all this success, our mission is far from complete. We want to make sure every driver is having their automotive needs met with attention, care, and perhaps most importantly, expertise. That’s why you can feel confident that the staff here at Dirito Brothers Walnut Creek Volkswagen is equipped to handle your needs, whether you’re buying one of our brand new Volkswagen models or are bringing your current vehicle in for repairs. It’s this type of dedication from the Dirito Brothers Walnut Creek Volkswagen team that has allowed us to become recognized as a leader in sales and customer satisfaction through the Wolfsburg Crest Club award, as well as grow into one of the largest VW dealers in the United States. If you’re looking for a Volkswagen dealer in Walnut Creek or anywhere else in the East Bay area, don’t just visit any dealership. Visit a dealership that has proven it knows how to make drivers happy and meet their needs with satisfaction. We look forward to meeting you and inviting you into the Dirito Brothers Walnut Creek Volkswagen family. If you’re ready to get your Volkswagen experience started, take a look at the resources on our website or give us a call. We look forward to inviting you into our state-of-the-art facility and helping you get behind the wheel.
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2020 North Main Street

Walnut Creek, CA

94596

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Showing 4,843 reviews

January 07, 2025

Outstanding sales and service. Ron Simi handled all my questions and offered several options at different price points. The purchase price and delivery of the car completly seemles More

by jabel2
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ron Simi
5.0
This rating includes all reviews, with more weight given to recent reviews.
RICK WEIBLE
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 09, 2025 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for your positive feedback. At Dirito Brothers Walnut Creek Volkswagen, we're happy to hear our team could provide a seamless experience for your car purchase.

January 07, 2025

Very attentive and courteous staff. Sean was clear, concise, and generally pleasant in his ultimately successful attempts to assist me with my vehicle. More

by nate.robles.15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 09, 2025 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for sharing your feedback. We're glad our team provided attentive and courteous assistance with your vehicle at Dirito Brothers Walnut Creek Volkswagen. If you need anything in the future, we’re here to help!

January 06, 2025

Nice people - Ron Simi is the best. This is our 3 rd VW from Dirito and Ron Simi. Very easy to deal with! More

by dgatto5331
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Ron Simi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 07, 2025 -

Dirito Brothers Walnut Creek Volkswagen responded

We're glad you had such a smooth experience with our team. We hope you continue enjoying your new Volkswagen from Dirito Brothers Walnut Creek Volkswagen!

January 05, 2025

Sean was great…clear in his communication, professional, and knowledgeable. No surprises, which is always good. Thank you Sean! More

by barbara.burgel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 07, 2025 -

Dirito Brothers Walnut Creek Volkswagen responded

Thanks for the feedback. We're glad our team met your expectations at Dirito Brothers Walnut Creek Volkswagen. Take care.

January 05, 2025

Excellent adviser Mr. Sean Thomas with excellent service. Provided me with details of work been done on my car and accommodiated me with Lyft transportation and helped. More

by SJALILI68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marina Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
cole scordelis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 07, 2025 -

Dirito Brothers Walnut Creek Volkswagen responded

Thanks for sharing your positive experience with our team at Dirito Brothers Walnut Creek Volkswagen. We're glad to hear you were satisfied with the service and details provided, as well as the Lyft transportation accommodation.

January 05, 2025

One of worst auto service experiences. Had a bad one at Subaru didn’t think could get topped. More

by Toastjb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sean Thomas
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 07, 2025 -

Dirito Brothers Walnut Creek Volkswagen responded

Hello, Customer satisfaction is important to us and I would appreciate the opportunity to learn more about your recent visit to our Service Department. Please reach out to me at your convenience so we can discuss this matter in greater detail. Thank you, Kyle Ritola General Manager (925)-934-8224 kyleritola@dirito.com

January 04, 2025

Service appointment was very good. Lyft a huge bonus as well. Scheduling was very easy. More

by jeff@intertelsys.com
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 05, 2025 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for sharing your feedback. We're glad the service and Lyft made your visit at Dirito Brothers Walnut Creek Volkswagen convenient, and that scheduling was a breeze!

January 03, 2025

Marina is very committed to providing extra customer service. She is timely, professional and the reason we keep coming to Dirito. More

by JONCAMPO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marina Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 05, 2025 -

Dirito Brothers Walnut Creek Volkswagen responded

We're really glad our team could help make your experience pleasant at Dirito Brothers Walnut Creek Volkswagen. We look forward to continuing to serve you with dedication and professionalism.

January 02, 2025

Amazing customer service, no long wait for the service. Everything was simple, fast, and easy! More

by courtneycarranza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan
Jan 04, 2025 -

Dirito Brothers Walnut Creek Volkswagen responded

Glad to hear your experience with Dirito Brothers Walnut Creek Volkswagen went smoothly. Our team always aims for simplicity and speed.

January 02, 2025

Very good service because they changed my car oil on the same morning. It would be a good place if it has better coffee machine that can provide latte and cappuccino More

by ASF69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marina Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2025 -

Dirito Brothers Walnut Creek Volkswagen responded

Dirito Brothers Walnut Creek Volkswagen values your feedback and appreciates the kind words about our efficient oil change service. We'll keep your coffee suggestions in mind as we continue to improve our amenities.

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