Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Dirito Brothers Walnut Creek Volkswagen
Walnut Creek, CA
4,852 Reviews
Dirito Brothers Walnut Creek Volkswagen has been a family owned and operated dealer since 1994, and throughout that time, we have passionately served the Walnut Creek community. Of course, when a dealership is doing things right to satisfy drivers, it grows and expands. Today, we serve loyal customers at our state-of-the-art facility that come from throughout the entire East Bay area, including Oakland and many areas across Northern California.
Despite all this success, our mission is far from complete. We want to make sure every driver is having their automotive needs met with attention, care, and perhaps most importantly, expertise. That’s why you can feel confident that the staff here at Dirito Brothers Walnut Creek Volkswagen is equipped to handle your needs, whether you’re buying one of our brand new Volkswagen models or are bringing your current vehicle in for repairs.
It’s this type of dedication from the Dirito Brothers Walnut Creek Volkswagen team that has allowed us to become recognized as a leader in sales and customer satisfaction through the Wolfsburg Crest Club award, as well as grow into one of the largest VW dealers in the United States.
If you’re looking for a Volkswagen dealer in Walnut Creek or anywhere else in the East Bay area, don’t just visit any dealership. Visit a dealership that has proven it knows how to make drivers happy and meet their needs with satisfaction. We look forward to meeting you and inviting you into the Dirito Brothers Walnut Creek Volkswagen family.
If you’re ready to get your Volkswagen experience started, take a look at the resources on our website or give us a call. We look forward to inviting you into our state-of-the-art facility and helping you get behind the wheel.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 4,852 reviews
September 20, 2020
I came to this dealership and I told Jim exactly what I wanted and he was really helpful. Also, the clerk who work at the finance was really helpful. Thank you so much Dirito Brothers for the best service wanted and he was really helpful. Also, the clerk who work at the finance was really helpful. Thank you so much Dirito Brothers for the best service ever. More
by MNA.ALOMAR
Verified CustomerEmployees Worked With
Jim Cord
September 20, 2020
Great experience Great experience Great experience Great experience Great experience great people yes yes yes yes yes yes purple red purple red red red red experience Great experience great people yes yes yes yes yes yes purple red purple red red red red More
by CAROLENADING
Employees Worked With
September 20, 2020
Great service and great value. Communication and responsiveness was top notch. This was my first car in the USA and they walked me through every step and made me feel looked after on a personal leve responsiveness was top notch. This was my first car in the USA and they walked me through every step and made me feel looked after on a personal level. The car is great More
by MURRAY.ROWDEN
September 18, 2020
Gus made it an awesome experience. He is extremely helpful and courteous. I definitely recommend him as a sales. Consultant. I am only disappointed with the trade in offer. Not even close to what was helpful and courteous. I definitely recommend him as a sales. Consultant. I am only disappointed with the trade in offer. Not even close to what was listed on the website. More
by douglasgil
September 17, 2020
Because of Covid, more care visible to customer when picking up my car would have been appreciated. I'll be glad to talk to someone! picking up my car would have been appreciated. I'll be glad to talk to someone! More
by LILY.MULLEN
Employees Worked With
September 17, 2020
Jim Cord sealed this purchase for you. The Atlas was too large and tall. We were VERY close to buying another Audi in March 2020, when he contacted us about the Atlas Cross Sport that had just arrived. We large and tall. We were VERY close to buying another Audi in March 2020, when he contacted us about the Atlas Cross Sport that had just arrived. We have been waiting for delivery since March and appreciate his showing us the Cross Sport and handling everything for us. Ed Miller - was informative and professional regarding payment, warranty options, etc. Thank you both for being there for us and for your professionalism. More
by PATMED
Employees Worked With
Ed Miller, Jim Cord
September 16, 2020
Just handled very professionally...I did not know what was wrong, Marina took a look, knew what was wrong, took my car to service and within an hour, all was corrected. Marina is a tremendous customer se was wrong, Marina took a look, knew what was wrong, took my car to service and within an hour, all was corrected. Marina is a tremendous customer service professional... More
by NORMACIS
Employees Worked With
September 16, 2020
Service member, Marina, communicated in a direct and timely manner. She went above and beyond to work out a deal regarding my vehicles warranty and my vehicles needed service. timely manner. She went above and beyond to work out a deal regarding my vehicles warranty and my vehicles needed service. More
by Lauren
Employees Worked With
September 16, 2020
Gus is the man to see! Very personable, very professional, and up front no games, no, pressure. I recommend Gus The Bus any day, go see him!! professional, and up front no games, no, pressure. I recommend Gus The Bus any day, go see him!! More
by Venny
Employees Worked With
