Back

Dirito Brothers Walnut Creek Volkswagen

Walnut Creek, CA

4.7
4,975 Reviews
Dirito Brothers Walnut Creek Volkswagen has been a family owned and operated dealer since 1994, and throughout that time, we have passionately served the Walnut Creek community. Of course, when a dealership is doing things right to satisfy drivers, it grows and expands. Today, we serve loyal customers at our state-of-the-art facility that come from throughout the entire East Bay area, including Oakland and many areas across Northern California. Despite all this success, our mission is far from complete. We want to make sure every driver is having their automotive needs met with attention, care, and perhaps most importantly, expertise. That’s why you can feel confident that the staff here at Dirito Brothers Walnut Creek Volkswagen is equipped to handle your needs, whether you’re buying one of our brand new Volkswagen models or are bringing your current vehicle in for repairs. It’s this type of dedication from the Dirito Brothers Walnut Creek Volkswagen team that has allowed us to become recognized as a leader in sales and customer satisfaction through the Wolfsburg Crest Club award, as well as grow into one of the largest VW dealers in the United States. If you’re looking for a Volkswagen dealer in Walnut Creek or anywhere else in the East Bay area, don’t just visit any dealership. Visit a dealership that has proven it knows how to make drivers happy and meet their needs with satisfaction. We look forward to meeting you and inviting you into the Dirito Brothers Walnut Creek Volkswagen family. If you’re ready to get your Volkswagen experience started, take a look at the resources on our website or give us a call. We look forward to inviting you into our state-of-the-art facility and helping you get behind the wheel.
Contact Dealership

2020 North Main Street

Walnut Creek, CA

94596

Directions

By Type

Showing 4,975 reviews

September 23, 2020

Kevin is my manhe helped me for almost 20 Kevin is my man he helped me for almost 20 years excellent service lyft gave me a ride to the house and picked me up also Hermann Kelber More

by bavaria1943
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2020 -

Dirito Brothers Walnut Creek Volkswagen responded

Kevin is THE man! And we appreciate your continued patronage, Hermann, thank you!

September 22, 2020

Great experience with Dirito Brothers Walnut Creek! The customer service during the purchase process with Jim was awesome and also the post-sale service. Definitely a great dealer. More

by AllanY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Cord, Tim Luong
Sep 22, 2020 -

Dirito Brothers Walnut Creek Volkswagen responded

We are happy to hear our team was able to serve you and demonstrate how we do business here. Thank you for the kind words for Jim!

September 22, 2020

The service provided by Kevin was thorough and timely. He informed me of upcoming maintenance and the condition of my tires. I am very pleased with the service at Dirito Brothers in Walnut Creek More

by GLANCE0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2020 -

Dirito Brothers Walnut Creek Volkswagen responded

Great! We're happy to hear that Kevin took such good care of you and your car. Thank you for the great review!

September 20, 2020

Great experience Great experience Great experience Great experience Great experience great people yes yes yes yes yes yes purple red purple red red red red More

by CAROLENADING
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marina Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2020 -

Dirito Brothers Walnut Creek Volkswagen responded

Glad to hear you had a great experience! Thanks for the 5-star review!

September 20, 2020

I came to this dealership and I told Jim exactly what I wanted and he was really helpful. Also, the clerk who work at the finance was really helpful. Thank you so much Dirito Brothers for the best service More

by MNA.ALOMAR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Cord
Sep 21, 2020 -

Dirito Brothers Walnut Creek Volkswagen responded

Wow, best service ever! That's truly great to hear. Glad to hear Jim and the team made your experience so positive. Thank you for a great review!

September 20, 2020

Great service and great value. Communication and responsiveness was top notch. This was my first car in the USA and they walked me through every step and made me feel looked after on a personal leve More

by MURRAY.ROWDEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Dirito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shannon Sousa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2020 -

Dirito Brothers Walnut Creek Volkswagen responded

We're proud to have made your first US car buying experience a great one! We appreciate you taking the time to write such a positive review. Thank you and enjoy your new car!

September 18, 2020

Gus made it an awesome experience. He is extremely helpful and courteous. I definitely recommend him as a sales. Consultant. I am only disappointed with the trade in offer. Not even close to what was More

by douglasgil
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rosen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Augusto”Gus The Bus” Davila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2020 -

Dirito Brothers Walnut Creek Volkswagen responded

Gus the Bus does it again! Thank you for the kind words and nice review. We are troubled to hear about the trade-in offer. We try to be as transparent as we can, sometimes things don't always translate online, nevertheless, we will be looking into the discrepancy. Thank you for letting us know.

September 18, 2020

Jim Cord sealed this purchase for you. The Atlas was too large and tall. We were VERY close to buying another Audi in March 2020, when he contacted us about the Atlas Cross Sport that had just arrived. We More

by PATMED
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Miller, Jim Cord
Sep 21, 2020 -

Dirito Brothers Walnut Creek Volkswagen responded

That's great to hear! Jim is a stellar employee and we're happy to see him in action thinking about what will be best for your needs. Thank you for the kind words for Jim and Ed. We hope you enjoy your new Cross Sport!

September 17, 2020

Because of Covid, more care visible to customer when picking up my car would have been appreciated. I'll be glad to talk to someone! More

by LILY.MULLEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 24, 2020 -

Dirito Brothers Walnut Creek Volkswagen responded

Hi Lily, thank you for the positive review,! We've received your comments regarding Covid care and have relayed this feedback to our Service Manager about a follow up. Thank you.

September 16, 2020

Service member, Marina, communicated in a direct and timely manner. She went above and beyond to work out a deal regarding my vehicles warranty and my vehicles needed service. More

by Lauren
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marina Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2020 -

Dirito Brothers Walnut Creek Volkswagen responded

Thanks for letting us know, Lauren! We're glad to hear Marina treated you so well and worked out a deal for you.

...
275
...