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Dirito Brothers Walnut Creek Volkswagen
Walnut Creek, CA
4,874 Reviews
Dirito Brothers Walnut Creek Volkswagen has been a family owned and operated dealer since 1994, and throughout that time, we have passionately served the Walnut Creek community. Of course, when a dealership is doing things right to satisfy drivers, it grows and expands. Today, we serve loyal customers at our state-of-the-art facility that come from throughout the entire East Bay area, including Oakland and many areas across Northern California.
Despite all this success, our mission is far from complete. We want to make sure every driver is having their automotive needs met with attention, care, and perhaps most importantly, expertise. That’s why you can feel confident that the staff here at Dirito Brothers Walnut Creek Volkswagen is equipped to handle your needs, whether you’re buying one of our brand new Volkswagen models or are bringing your current vehicle in for repairs.
It’s this type of dedication from the Dirito Brothers Walnut Creek Volkswagen team that has allowed us to become recognized as a leader in sales and customer satisfaction through the Wolfsburg Crest Club award, as well as grow into one of the largest VW dealers in the United States.
If you’re looking for a Volkswagen dealer in Walnut Creek or anywhere else in the East Bay area, don’t just visit any dealership. Visit a dealership that has proven it knows how to make drivers happy and meet their needs with satisfaction. We look forward to meeting you and inviting you into the Dirito Brothers Walnut Creek Volkswagen family.
If you’re ready to get your Volkswagen experience started, take a look at the resources on our website or give us a call. We look forward to inviting you into our state-of-the-art facility and helping you get behind the wheel.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 4,874 reviews
July 10, 2020
Everything was fine. The only disappointment was that I was expecting a car wash. Maybe that is no longer included. Wish I knew if I was supposed to request it. was expecting a car wash. Maybe that is no longer included. Wish I knew if I was supposed to request it. More
by rrrranch
Verified CustomerEmployees Worked With
July 10, 2020
SAAB service My 2003 SAAB had a problem requiring it to be towed in. After it arrived I was promptly contacted to let me know the car was there. Later that day I My 2003 SAAB had a problem requiring it to be towed in. After it arrived I was promptly contacted to let me know the car was there. Later that day I was given a diagnosis and an estimate. The car was repaired the next day and ready to be picked up the day after. I have had great service here since the car was new. More
by JOHN.DILL
Employees Worked With
July 09, 2020
Service was great Quick and easy! Good communication. Thanks. Everyone was friendly and helpful. Appreciate the Lyft home and back again. Makes it east to keep com Quick and easy! Good communication. Thanks. Everyone was friendly and helpful. Appreciate the Lyft home and back again. Makes it east to keep coming back. More
by kmbg67
Employees Worked With
July 09, 2020
E-Golf 40k service Kevin was efficient and quick. You can't see his face in his mask, but that's probably for the best. 8-) Car ready on time. I do like the Texts an Kevin was efficient and quick. You can't see his face in his mask, but that's probably for the best. 8-) Car ready on time. I do like the Texts and the warn us you're coming feature and car will be waiting feature. I'll be back, but I'm going to want an ID.3 (not the ID.4) Barry More
by barry29
Employees Worked With
July 08, 2020
Great service. Excellent communication. Clean facility. I’ve been a customer for 20 years and they never let me down. That’s why we continue to go to them. I’ve been a customer for 20 years and they never let me down. That’s why we continue to go to them. More
by MICHAEL.DEMERS
Employees Worked With
Tim Luong
July 08, 2020
Dorito Brothers in Walnut Creek is Hands down the best dealership I’ve ever purchased a car from, and their service department is equally as amazing. The buying experience was easy, they were upfront and dealership I’ve ever purchased a car from, and their service department is equally as amazing. The buying experience was easy, they were upfront and honest. I never felt pressured or persuaded. They even took the time to sit in the car with me and explain every feature and button so I can enjoy every part of my new Atlas. I highly recommend them, and look forward to purchasing our next vehicle from them. More
by RSBERRY
July 08, 2020
Great experience as always! Always love getting my GTI serviced at Dirito Bros. Everyone is so courteous and accommodating. Even during Covid-19, the dealership was a comfortable Always love getting my GTI serviced at Dirito Bros. Everyone is so courteous and accommodating. Even during Covid-19, the dealership was a comfortable place to wait for my car to be serviced. More
by CCC GTI
Employees Worked With
July 08, 2020
Great service, Great Expertise I had a horrible experience at the VW dealership in Oakland a few years ago and I was admittedly nervous about the Dirito Bros. But everyone there was I had a horrible experience at the VW dealership in Oakland a few years ago and I was admittedly nervous about the Dirito Bros. But everyone there was super friendly and knowledgable. Since then, I know I can count on Tim and everyone else there for excellent service and wonderful support when it comes to my car. They are especially good at explaining all things automotive easily and they are great at answering any questions, however naive, I may have as someone who isn't as automotive savvy. I recommend Dirito Bros. to anyone and everyone who has a VW vehicle. Keep up the good work!!! More
by K. Givens
Employees Worked With
Tim Luong
July 08, 2020
Regular Service appointment for my VW R When I arrived at the dealership, Tim was waiting to check me in. He then met me at his desk and quickly explained the service and when I could pick When I arrived at the dealership, Tim was waiting to check me in. He then met me at his desk and quickly explained the service and when I could pick up the vehicle. He also sent me a text I could get information about the service. I was very happy with how little I had to wait and how efficient Tim was in helping me. More
by Stan.swete
Employees Worked With
Tim Luong
July 08, 2020
Responsive ad timely Kevin told me what my car needed and made appropriate notes for me to follow up on. Will replace my tires in the near future. Kevin told me what my car needed and made appropriate notes for me to follow up on. Will replace my tires in the near future. More
by qdaman
Employees Worked With
