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Dirito Brothers Walnut Creek Volkswagen

Walnut Creek, CA

4.7
4,842 Reviews
Dirito Brothers Walnut Creek Volkswagen has been a family owned and operated dealer since 1994, and throughout that time, we have passionately served the Walnut Creek community. Of course, when a dealership is doing things right to satisfy drivers, it grows and expands. Today, we serve loyal customers at our state-of-the-art facility that come from throughout the entire East Bay area, including Oakland and many areas across Northern California. Despite all this success, our mission is far from complete. We want to make sure every driver is having their automotive needs met with attention, care, and perhaps most importantly, expertise. That’s why you can feel confident that the staff here at Dirito Brothers Walnut Creek Volkswagen is equipped to handle your needs, whether you’re buying one of our brand new Volkswagen models or are bringing your current vehicle in for repairs. It’s this type of dedication from the Dirito Brothers Walnut Creek Volkswagen team that has allowed us to become recognized as a leader in sales and customer satisfaction through the Wolfsburg Crest Club award, as well as grow into one of the largest VW dealers in the United States. If you’re looking for a Volkswagen dealer in Walnut Creek or anywhere else in the East Bay area, don’t just visit any dealership. Visit a dealership that has proven it knows how to make drivers happy and meet their needs with satisfaction. We look forward to meeting you and inviting you into the Dirito Brothers Walnut Creek Volkswagen family. If you’re ready to get your Volkswagen experience started, take a look at the resources on our website or give us a call. We look forward to inviting you into our state-of-the-art facility and helping you get behind the wheel.
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2020 North Main Street

Walnut Creek, CA

94596

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Showing 4,842 reviews

May 25, 2020

The service department at Dorito brothers VW was a pleasure to work with kind, professional and going out of there way to make our experience a great one . I would like to say a special thanks to Mar More

by ADRIANCOLEMAN673
Recommend Dealer
Yes
Employees Worked With
Marina Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2020 -

Dirito Brothers Walnut Creek Volkswagen responded

We all read your review this morning and were all very happy to see you were taken care of so well by Marina.

May 25, 2020

Everything went well Scheduling and the getting work done has been no problem at all during the SIP. This was simply an outstanding recall on a 2016 GTI, parts in stock, n More

by nickemoore
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2020 -

Dirito Brothers Walnut Creek Volkswagen responded

We are so glad to hear the whole process was painless and smooth. Thanks for taking the time to let us know and the 5 star rating you gave Kevin

May 25, 2020

Kevin Hubert is a professional! I feel confident in the service that is to be performed. Kevin explains the possible reasons for the problems and what might be the causes. He’s courteous and very knowledge More

by CWILLYF15
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2020 -

Dirito Brothers Walnut Creek Volkswagen responded

What a kind review! Kevin was very thankful to help you and moved that you would write such a nice review, Thank you

May 24, 2020

Service department review. S I took my 2001 Saab in for repair and service. The entire experience was excellent, in every way. Kevin is the best Service Advisor anywhere. He comm More

by FIREMAN_ROCKY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2020 -

Dirito Brothers Walnut Creek Volkswagen responded

We appreciate you taking the time to let us know how well Kevin treated you

May 24, 2020

Great experience; love the online Itemized breakdown which gives you the out the door price. They worked really hard to help find the right car for me, without pushing the process. Honest, friendly, and More

by jetxtr.taylor
Recommend Dealer
Yes
Employees Worked With
Sterling Daniels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Augusto”Gus The Bus” Davila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andres Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2020

Marina was awesome! The best service I've ever had there. She really listened to me and helped me figure out the best (and most appropriate) service package. Thanks Marina! More

by adamn415
Recommend Dealer
Yes
Employees Worked With
Marina Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2020 -

Dirito Brothers Walnut Creek Volkswagen responded

You made Marina blush when she read your comments. Thank you so much

May 23, 2020

Very Impressed! My overall experience with this dealership (not just this trip) has been exceptional. I appreciate the kindness that I experienced with each of VW per More

by ASHEN92
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shannon Sousa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marina Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Luong
May 26, 2020 -

Dirito Brothers Walnut Creek Volkswagen responded

It was very kind of you to let us know how well you were treated by Marina. And for her 5 start rating

May 23, 2020

Excellent service. 30K service. My car runs beautifully. Service rep pleasant and thoughtful. I felt very well taken care of. I give th my highest recommendation. More

by bcheney0
Recommend Dealer
Yes
Employees Worked With
Shannon Sousa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marina Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2020 -

Dirito Brothers Walnut Creek Volkswagen responded

Wow, thank you for responding with how well you were treated by our staff!

May 21, 2020

Marc Venturella’s follow-through. So glad I bought my car at Dirito’s. Their service department really stands behind the VW reputation taking all the stress out of getting my car serv More

by SMEYER5836
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc Venturella
May 23, 2020 -

Dirito Brothers Walnut Creek Volkswagen responded

That was very kind of you to say that, we work hard to take good care of our customers. Thank you

May 21, 2020

Keep up the good works guys, and thank you for being out there at these Challenging times, stay safe and healthy God Bless You all. More

by LILIBUDDS
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shannon Sousa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andreas sales dept., Tim Luong
May 23, 2020 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for letting us know our employees took good care of you on your last visit. It means a lot to them.

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