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Dirito Brothers Walnut Creek Volkswagen
Walnut Creek, CA
4,839 Reviews
Dirito Brothers Walnut Creek Volkswagen has been a family owned and operated dealer since 1994, and throughout that time, we have passionately served the Walnut Creek community. Of course, when a dealership is doing things right to satisfy drivers, it grows and expands. Today, we serve loyal customers at our state-of-the-art facility that come from throughout the entire East Bay area, including Oakland and many areas across Northern California.
Despite all this success, our mission is far from complete. We want to make sure every driver is having their automotive needs met with attention, care, and perhaps most importantly, expertise. That’s why you can feel confident that the staff here at Dirito Brothers Walnut Creek Volkswagen is equipped to handle your needs, whether you’re buying one of our brand new Volkswagen models or are bringing your current vehicle in for repairs.
It’s this type of dedication from the Dirito Brothers Walnut Creek Volkswagen team that has allowed us to become recognized as a leader in sales and customer satisfaction through the Wolfsburg Crest Club award, as well as grow into one of the largest VW dealers in the United States.
If you’re looking for a Volkswagen dealer in Walnut Creek or anywhere else in the East Bay area, don’t just visit any dealership. Visit a dealership that has proven it knows how to make drivers happy and meet their needs with satisfaction. We look forward to meeting you and inviting you into the Dirito Brothers Walnut Creek Volkswagen family.
If you’re ready to get your Volkswagen experience started, take a look at the resources on our website or give us a call. We look forward to inviting you into our state-of-the-art facility and helping you get behind the wheel.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 4,839 reviews
March 24, 2020
One issue They should either ask for the glove compartment key at the time the car is turned in so they can reset the TPS; or make the request that the glove co They should either ask for the glove compartment key at the time the car is turned in so they can reset the TPS; or make the request that the glove compartment be unlocked when the service appointment is made. More
by ZAGORA320
Verified CustomerEmployees Worked With
Tim Luong
March 24, 2020
Always top notch service and I’m treated with respect. I’ve been taking my care to DB for years and will continue to do so. I’ve been taking my care to DB for years and will continue to do so. More
by dario_clark
March 22, 2020
Easy, quick and Marina was super informative. Marina is always informative and super efficient. Really like how she keeps in contact if there is something going on with car. Marina is nice pleasan Marina is always informative and super efficient. Really like how she keeps in contact if there is something going on with car. Marina is nice pleasant and easy to work with. More
by juliamyall
Employees Worked With
March 21, 2020
Marina was exceptional! I really appreciate her service and sense of urgency. She’s a very pleasant person to interact with! Thank you for the great service. and sense of urgency. She’s a very pleasant person to interact with! Thank you for the great service. More
by RYANMDURANTE
Employees Worked With
March 18, 2020
Been going there a LONG TIME..NEVER DISAPPOINTED!KEVIN Been going there a LONG TIME.. NEVER DISAPPOINTED! KEVIN IS ALWAYS GREAT NOW MARINA... ALL GREAT , always accommodating and pleasant I can always Been going there a LONG TIME.. NEVER DISAPPOINTED! KEVIN IS ALWAYS GREAT NOW MARINA... ALL GREAT , always accommodating and pleasant I can always count on them More
by GARRISONAND
March 18, 2020
Came in for annual service. Experienced no problems. We prefer to drive from San Francisco rather than having Royal to work on our GTI. It is much easier to get an appointment at Dirito. Additionally, We prefer to drive from San Francisco rather than having Royal to work on our GTI. It is much easier to get an appointment at Dirito. Additionally, I am much more comfortable with the sales and service personnel in the Walnut Creek store. More
by DEJANNEY1
March 18, 2020
Great salesman Gerard Rose very professional and curteous Knew his stuff and was very proficient in his dealings. A pleasure to work with . Thank you Knew his stuff and was very proficient in his dealings. A pleasure to work with . Thank you More
by Franrose59
March 16, 2020
Excellent but for one small glitch This is an excellent dealership with courteous, highly professional people. I bought car here and have service agreement, which I am happy with. They This is an excellent dealership with courteous, highly professional people. I bought car here and have service agreement, which I am happy with. They have shuttle service and serviced my car for 10K service as well as a safety recall. The only glitch was that no one called to let me know that the car was done, and when I called at 3:45pm to inquire, they informed me the car done so come get it, btw we close in 15 minutes. Since it was a Saturday and I need the car, I immediately went to pick it up. All worked out, but this was a near miss that would have soured the experience. More
by wfhanks
Employees Worked With
March 16, 2020
Good experience It was fast service for my e-golf. But they do not wash the vehicle or clean. Maybe I was expecting similar to Audi service. It was fast service for my e-golf. But they do not wash the vehicle or clean. Maybe I was expecting similar to Audi service. More
by nkaur224
Employees Worked With
Tim Luong
