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Dirito Brothers Walnut Creek Volkswagen
Walnut Creek, CA
4,892 Reviews
Dirito Brothers Walnut Creek Volkswagen has been a family owned and operated dealer since 1994, and throughout that time, we have passionately served the Walnut Creek community. Of course, when a dealership is doing things right to satisfy drivers, it grows and expands. Today, we serve loyal customers at our state-of-the-art facility that come from throughout the entire East Bay area, including Oakland and many areas across Northern California.
Despite all this success, our mission is far from complete. We want to make sure every driver is having their automotive needs met with attention, care, and perhaps most importantly, expertise. That’s why you can feel confident that the staff here at Dirito Brothers Walnut Creek Volkswagen is equipped to handle your needs, whether you’re buying one of our brand new Volkswagen models or are bringing your current vehicle in for repairs.
It’s this type of dedication from the Dirito Brothers Walnut Creek Volkswagen team that has allowed us to become recognized as a leader in sales and customer satisfaction through the Wolfsburg Crest Club award, as well as grow into one of the largest VW dealers in the United States.
If you’re looking for a Volkswagen dealer in Walnut Creek or anywhere else in the East Bay area, don’t just visit any dealership. Visit a dealership that has proven it knows how to make drivers happy and meet their needs with satisfaction. We look forward to meeting you and inviting you into the Dirito Brothers Walnut Creek Volkswagen family.
If you’re ready to get your Volkswagen experience started, take a look at the resources on our website or give us a call. We look forward to inviting you into our state-of-the-art facility and helping you get behind the wheel.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 4,892 reviews
April 15, 2020
Tim was great! They did a really nice job and had the vehicle ready when they said it would be! They even fixed the door for me which I didn’t even say needed to be fixed! They are awesome at Walnut Cree vehicle ready when they said it would be! They even fixed the door for me which I didn’t even say needed to be fixed! They are awesome at Walnut Creek vw! More
by TANNAZHEANEY
Verified Customer
April 11, 2020
Great service! Kevin was great at communicating my options. He took the time to explain them to me, including the pros and cons of each. The overall experience was v Kevin was great at communicating my options. He took the time to explain them to me, including the pros and cons of each. The overall experience was very positive and efficient! More
by ADRIANHILL1
Employees Worked With
April 11, 2020
Marina was helpful and very understanding and I appreciated her efforts. She went the extra mile to help my situation and took initiative when we issues arose. appreciated her efforts. She went the extra mile to help my situation and took initiative when we issues arose. More
by SOWMYA.RAMADAS
Employees Worked With
Marina
April 10, 2020
Car service I’m very pleased that some staff wore PPE while engaging with clients,it did not take for us to wait a long time to wait as it was stated. I’m very pleased that some staff wore PPE while engaging with clients,it did not take for us to wait a long time to wait as it was stated. More
by S_VILORIA26
Employees Worked With
April 09, 2020
Rearview Camera I was very disappointed in the fact that I had a 2015 VW Beetle and in the first year the rearview camera failed. It was replaced and then in October I was very disappointed in the fact that I had a 2015 VW Beetle and in the first year the rearview camera failed. It was replaced and then in October 2019 the camera failed again. I was told by the dealer that there were no cameras in the US and would have to be ordered from Germany. They would call me in a couple of weeks to let me know the ETA. I had to call the dealer several times asking about when the camera would be delivered so I could have it installed in my car. I waited almost 7 months and the camera never arrived. In January I was told by the dealer to call Toyota directly. I did this and explained to them what was going on and they said they would check into it and get back to me. All they did was check back with your dealership every 2 weeks and then call me and tell me there was still no ETA. I finally got tired of waiting and got rid of the car and got a different car (not a Volkswagen). This was totally unacceptable. One person from the dealer told me I was not the only customer who had this problem. I loved the Beetle but could not put up with not having a rearview camera for more than half a year!! More
by BIGJIM91
Employees Worked With
April 08, 2020
The new on line buying was extremely easy and the support from the dealership made it easier. Plus, the delivery of the vehicle made my wife’s day. from the dealership made it easier. Plus, the delivery of the vehicle made my wife’s day. More
by swelchdsa
Employees Worked With
Kyle Ritola
April 07, 2020
Everyone was friendly and it was a smooth experience. No problem with the workers. Would have given 5 stars if the pricing was lower. $500 for a basic minimum maintenance is outrageous. problem with the workers. Would have given 5 stars if the pricing was lower. $500 for a basic minimum maintenance is outrageous. More
by jcrisler
Employees Worked With
Tim Luong
April 04, 2020
Professional and friendly Always courteous and professional. From vehicle drop off to pick up, the service department makes it easy and communicates very quickly any updates or Always courteous and professional. From vehicle drop off to pick up, the service department makes it easy and communicates very quickly any updates or questions. More
by Scorpion5
Employees Worked With
April 04, 2020
Dirito’s has been servicing my Volkswagens since 1998. During that time I have received great service. Kevin Hubert is a top notch service advisor and a wonderful individual. During that time I have received great service. Kevin Hubert is a top notch service advisor and a wonderful individual. More
by UPFAN
Employees Worked With
April 04, 2020
Everyone was so nice and easy to work with. I will Everyone was so nice and easy to work with. I will definitely be returning if I have another issue with my car. Awesome dealership, when I am ready Everyone was so nice and easy to work with. I will definitely be returning if I have another issue with my car. Awesome dealership, when I am ready to buy another car I would like to work with walnutcreek Volkswagen. More
by katiequintana3
