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Dirito Brothers Walnut Creek Volkswagen

Walnut Creek, CA

4.7
4,864 Reviews
Dirito Brothers Walnut Creek Volkswagen has been a family owned and operated dealer since 1994, and throughout that time, we have passionately served the Walnut Creek community. Of course, when a dealership is doing things right to satisfy drivers, it grows and expands. Today, we serve loyal customers at our state-of-the-art facility that come from throughout the entire East Bay area, including Oakland and many areas across Northern California. Despite all this success, our mission is far from complete. We want to make sure every driver is having their automotive needs met with attention, care, and perhaps most importantly, expertise. That’s why you can feel confident that the staff here at Dirito Brothers Walnut Creek Volkswagen is equipped to handle your needs, whether you’re buying one of our brand new Volkswagen models or are bringing your current vehicle in for repairs. It’s this type of dedication from the Dirito Brothers Walnut Creek Volkswagen team that has allowed us to become recognized as a leader in sales and customer satisfaction through the Wolfsburg Crest Club award, as well as grow into one of the largest VW dealers in the United States. If you’re looking for a Volkswagen dealer in Walnut Creek or anywhere else in the East Bay area, don’t just visit any dealership. Visit a dealership that has proven it knows how to make drivers happy and meet their needs with satisfaction. We look forward to meeting you and inviting you into the Dirito Brothers Walnut Creek Volkswagen family. If you’re ready to get your Volkswagen experience started, take a look at the resources on our website or give us a call. We look forward to inviting you into our state-of-the-art facility and helping you get behind the wheel.
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2020 North Main Street

Walnut Creek, CA

94596

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Showing 4,864 reviews

March 18, 2020

Great salesman Gerard Rose very professional and curteous Knew his stuff and was very proficient in his dealings. A pleasure to work with . Thank you More

by Franrose59
Recommend Dealer
Yes
Employees Worked With
Gerard Rose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gerard Rose
Mar 19, 2020 -

Dirito Brothers Walnut Creek Volkswagen responded

Thanks Fran, I know Gerard will appreciate your kind words!

March 18, 2020

Efficient and courteous, thank you for all your help on the recall issue. Easy to make an appointment and the work was completed very quickly. More

by Canadian
Recommend Dealer
Yes
Employees Worked With
Danny Keen
Mar 19, 2020 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for the five star review!

March 18, 2020

Came in for annual service. Experienced no problems. We prefer to drive from San Francisco rather than having Royal to work on our GTI. It is much easier to get an appointment at Dirito. Additionally, More

by DEJANNEY1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : RICHARD MAXWELL
Mar 19, 2020 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for trusting us with your business during this challenging time.

March 16, 2020

Internet Sales Department I found Diego Soto to be responsive and patient in working through our purchase. He answered all of my questions in a timely manner, worked with us o More

by WNDYCTY100
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karen the Finance Manager was also very thorough., Diego Soto
Mar 19, 2020 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for the five star review and congratulations on your new VW!

March 16, 2020

Excellent but for one small glitch This is an excellent dealership with courteous, highly professional people. I bought car here and have service agreement, which I am happy with. They More

by wfhanks
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mar 17, 2020 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for taking the time to share your experience and the feedback about where we can improve.

March 16, 2020

We really like this dealership. Gerard & Karen were extremely helpful & kind. This was actually a very pleasant experience. We highly recommend this dealership & Gerard & Karen. More

by TERRENCE.BARNUM
Recommend Dealer
Yes
Employees Worked With
Gerard Rose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Karen in finance
Mar 17, 2020 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for the review and recommendation Terrence!

March 16, 2020

Erin was a pleasure to deal with. Made this the fastest and easiest car purchase ever. Was there for just over an hour including test drive. More

by ABUSUTTIL
Recommend Dealer
Yes
Employees Worked With
Jeff Rosen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erin
Mar 19, 2020 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you, I know Erin will appreciate the five star review!

March 16, 2020

Good experience It was fast service for my e-golf. But they do not wash the vehicle or clean. Maybe I was expecting similar to Audi service. More

by nkaur224
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Luong
Mar 17, 2020 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for the feedback, it's good to know where we can improve.

March 15, 2020

Best experience buying a car that we ever had ! Gerard is the best! The car was ready, the service fast & perfect ! I would highly recommend this dealership! More

by AHEYLEMANS
Recommend Dealer
Yes
Employees Worked With
Gerard Rose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2020 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you so much for the terrific review and recommendation!

March 15, 2020

bought a used 2017 Jetta SE Ron Simi was fantastic. Great on pricing and service. Just excellent. First car I bought from VW. Could not have worked out better. Very pleased. More

by Bob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Simi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2020 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for giving us a chance to earn your business!

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