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Dirito Brothers Walnut Creek Volkswagen

Walnut Creek, CA

4.7
4,852 Reviews
Dirito Brothers Walnut Creek Volkswagen has been a family owned and operated dealer since 1994, and throughout that time, we have passionately served the Walnut Creek community. Of course, when a dealership is doing things right to satisfy drivers, it grows and expands. Today, we serve loyal customers at our state-of-the-art facility that come from throughout the entire East Bay area, including Oakland and many areas across Northern California. Despite all this success, our mission is far from complete. We want to make sure every driver is having their automotive needs met with attention, care, and perhaps most importantly, expertise. That’s why you can feel confident that the staff here at Dirito Brothers Walnut Creek Volkswagen is equipped to handle your needs, whether you’re buying one of our brand new Volkswagen models or are bringing your current vehicle in for repairs. It’s this type of dedication from the Dirito Brothers Walnut Creek Volkswagen team that has allowed us to become recognized as a leader in sales and customer satisfaction through the Wolfsburg Crest Club award, as well as grow into one of the largest VW dealers in the United States. If you’re looking for a Volkswagen dealer in Walnut Creek or anywhere else in the East Bay area, don’t just visit any dealership. Visit a dealership that has proven it knows how to make drivers happy and meet their needs with satisfaction. We look forward to meeting you and inviting you into the Dirito Brothers Walnut Creek Volkswagen family. If you’re ready to get your Volkswagen experience started, take a look at the resources on our website or give us a call. We look forward to inviting you into our state-of-the-art facility and helping you get behind the wheel.
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2020 North Main Street

Walnut Creek, CA

94596

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Showing 4,852 reviews

November 06, 2019

Jetta 125,000 service Danny was a great service champion. He quickly found all the items I needed to check on my vehicle. Drop off was easy. Pick up was easy too. He even More

by ANGELOJVANDARAKIS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danny Keen
Nov 11, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you Angelo, we appreciate your understanding and for taking the time to write about your experience here.

November 05, 2019

Great service, very friendly staff, convenient location. Quick service and great response, friendly, experience, convenient location, explanation what kind of problem and explanation what part will under war More

by JOEALEUNG777
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

It's great to hear that you had such a terrific experience here, thank you!

November 05, 2019

Trust your service advisors I can send my daughter here for service and know she is being treated awesome. The group always explains the issues and treats her with kindness and r More

by DORAN_FAMILY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shannon Sousa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marc Venturella, Danny Keen
Nov 11, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

I'm glad you feel comfortable having your daughter service your car here, we appreciate your trusting us with your business!

November 05, 2019

Quick, Informative and Friendly Service Kevin was very prompt, friendly and he was very transparent about the length of my wait. He was also able to direct us restaurants and shops to pass t More

by tmj.welch
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shannon Sousa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

Thanks for taking the time to write this review, we appreciate the input!

November 05, 2019

NOx Sensor Warranty Repair My TDI was taken care of under warranty. Marina communicated with me during the process. I was able to get the repair taken care of for free. The r More

by karl.a.ruter
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marina Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for the terrific review Karl, we appreciate knowing how your warranty service went.

November 05, 2019

Thank you Gus and Team! Top notch! Thank you to Gus in sales for taking a potentially stressful situation to actually enjoyable ! He is so friendly and personable also so professional More

by Jennybee64
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Augusto”Gus The Bus” Davila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wish we could remember everyone’s name ! , Tim Luong
Nov 12, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for taking the time to let us know that the team here at Dirito Brothers Volkswagen provided you with such excellent and stress-free service!

November 05, 2019

Prompt service Danny was able to get me in first thing and had the car done in 4 hours. That and with great shuttle service this was a great experience. More

by RICH43
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danny Keen
Nov 11, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for the five star review Rich!

November 04, 2019

Always a pleasure From scheduling the appointment online to driving out the doors with my car. The team is outstanding and helpful. I highly recommend for you and your More

by eden_94583
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danny Keen
Nov 11, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for the five star review Eden!

November 04, 2019

Easiest car-buying experience I've ever had We went to many dealerships in our search for the perfect vehicle for our family and we felt the most comfortable by far at Dirito Brothers Volkswagen More

by PICKETTPACK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
RICHARD MAXWELL
Nov 11, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for the awesome review, we really appreciate your taking the time to let us know about your experience here!

November 04, 2019

40k service Timely, professional and the service Rep was awesome.. Shannon Sousa rocked it.. all the work was done to expectation, it was done faster than promis More

by armin.safarians
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shannon Sousa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you Armin, I know Shannon will appreciate the kind words!

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