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Dirito Brothers Walnut Creek Volkswagen

Walnut Creek, CA

4.7
4,852 Reviews
Dirito Brothers Walnut Creek Volkswagen has been a family owned and operated dealer since 1994, and throughout that time, we have passionately served the Walnut Creek community. Of course, when a dealership is doing things right to satisfy drivers, it grows and expands. Today, we serve loyal customers at our state-of-the-art facility that come from throughout the entire East Bay area, including Oakland and many areas across Northern California. Despite all this success, our mission is far from complete. We want to make sure every driver is having their automotive needs met with attention, care, and perhaps most importantly, expertise. That’s why you can feel confident that the staff here at Dirito Brothers Walnut Creek Volkswagen is equipped to handle your needs, whether you’re buying one of our brand new Volkswagen models or are bringing your current vehicle in for repairs. It’s this type of dedication from the Dirito Brothers Walnut Creek Volkswagen team that has allowed us to become recognized as a leader in sales and customer satisfaction through the Wolfsburg Crest Club award, as well as grow into one of the largest VW dealers in the United States. If you’re looking for a Volkswagen dealer in Walnut Creek or anywhere else in the East Bay area, don’t just visit any dealership. Visit a dealership that has proven it knows how to make drivers happy and meet their needs with satisfaction. We look forward to meeting you and inviting you into the Dirito Brothers Walnut Creek Volkswagen family. If you’re ready to get your Volkswagen experience started, take a look at the resources on our website or give us a call. We look forward to inviting you into our state-of-the-art facility and helping you get behind the wheel.
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2020 North Main Street

Walnut Creek, CA

94596

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Showing 4,852 reviews

October 30, 2019

Very Pleasant Buying Experience We purchased a new Atlas at Dirito Brothers in Walnut Creek through the Costco Auto Purchase Program. We dealt with Diego Soto at the dealership and t More

by BJMHT
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diego Soto
Oct 30, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

Congratulations on your new Atlas and thank you so much for the terrific review!

October 30, 2019

Always great service Kevin has been my advisor for years and is always friendly and helpful. The rest of the staff I've dealt with have also been very kind. More

by captain_nerful
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for being our customer over the years, we really appreciate your business!

October 30, 2019

Second Service Jetta 2019 Superior service!! From the moment my call was taken, forwarded to Service Department... when Marina took my call and scheduled my appointment, the More

by SAINZJORGE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marina Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

It's great to hear your service experience here was top-notch, thank you for the review!

October 28, 2019

Great experience Great customer service and very pleasant experience. I appreciated the option of getting a Lyft to and from work so that I could leave my car for the More

by BRITTANY.R.BLAIR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 29, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for taking the time to write a review Brittany, and thank you for trusting us with your business!

October 27, 2019

Caring for me like family All of my choices were easy, because I was treated with care. Everyone I spoke with listened to me to offer the best experience. I felt heard and show More

by KERRI3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Simi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ron Dirito
Oct 29, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you Kerri, we appreciate the feedback about your experiences here!

October 27, 2019

Amazing service advisor Tim has been my advisor for a few years now, he is amazing at his job. If it wasn't for him I would not keep coming back to Diritos. He is very knowle More

by MELISSA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Luong
Oct 29, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you so much for being a loyal customer Melissa, it's great to hear that we have been providing you with consistently high-quality service!

October 26, 2019

Another great experience This is the third time I’ve had service at Dirito’s in the last three months. All routine stuff. As with the first two appointments, they took great c More

by PGSETO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 29, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for trusting us with your business again, it's great to hear you are consistently receiving top-notch service!

October 26, 2019

DearlerRater: For Walnut Creek, Dirito Brothers I took my car to VW In Walnut Creek for a 100,000 miles services, Coolant Leaked warranty from prior repairs from VW. See MO: 97351 for details. K More

by ANNESHENHARBIN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 29, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

Thanks Anne, we appreciate the feedback!

October 25, 2019

Danny Great experience! Took care of my family. Provided great customer care and vechile while our car was in repair. Kept us updated and followed up . More

by GJARA1973
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danny Keen
Oct 28, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you so much for the five star review!

October 25, 2019

Very helpful and responsive people in Sales, Credit, Svc. I have had my GTI serviced at Dirito Bros W.C. since new. Kevin in service has been thoroughly professional and extremely helpful. When I asked his More

by georgeday
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
RICHARD MAXWELL
Oct 28, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for trusting us with your business George, and for sharing your story!

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