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Dirito Brothers Walnut Creek Volkswagen
Walnut Creek, CA
4,884 Reviews
Dirito Brothers Walnut Creek Volkswagen has been a family owned and operated dealer since 1994, and throughout that time, we have passionately served the Walnut Creek community. Of course, when a dealership is doing things right to satisfy drivers, it grows and expands. Today, we serve loyal customers at our state-of-the-art facility that come from throughout the entire East Bay area, including Oakland and many areas across Northern California.
Despite all this success, our mission is far from complete. We want to make sure every driver is having their automotive needs met with attention, care, and perhaps most importantly, expertise. That’s why you can feel confident that the staff here at Dirito Brothers Walnut Creek Volkswagen is equipped to handle your needs, whether you’re buying one of our brand new Volkswagen models or are bringing your current vehicle in for repairs.
It’s this type of dedication from the Dirito Brothers Walnut Creek Volkswagen team that has allowed us to become recognized as a leader in sales and customer satisfaction through the Wolfsburg Crest Club award, as well as grow into one of the largest VW dealers in the United States.
If you’re looking for a Volkswagen dealer in Walnut Creek or anywhere else in the East Bay area, don’t just visit any dealership. Visit a dealership that has proven it knows how to make drivers happy and meet their needs with satisfaction. We look forward to meeting you and inviting you into the Dirito Brothers Walnut Creek Volkswagen family.
If you’re ready to get your Volkswagen experience started, take a look at the resources on our website or give us a call. We look forward to inviting you into our state-of-the-art facility and helping you get behind the wheel.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 4,884 reviews
November 07, 2019
Great Buying Experience Richard Maxwell greeted me at the door as I first walked into the showroom. He quickly understood what I was looking for and presented an array of op Richard Maxwell greeted me at the door as I first walked into the showroom. He quickly understood what I was looking for and presented an array of options. The buying process was seamless and within a very short time I was driving a new Tiguan. More
by bphibbard
Verified CustomerEmployees Worked With
RICHARD MAXWELL
November 06, 2019
Jetta 125,000 service Danny was a great service champion. He quickly found all the items I needed to check on my vehicle. Drop off was easy. Pick up was easy too. He even Danny was a great service champion. He quickly found all the items I needed to check on my vehicle. Drop off was easy. Pick up was easy too. He even worked with me on the final bill which was a hefty one. But I was expecting it since I purchased the vehicle from a private party a few months before. More
by ANGELOJVANDARAKIS
Employees Worked With
Danny Keen
November 06, 2019
Nice people, short wait, excellent service - but Used shuttle this time. Awesome driver, awesome service representative. Excellent experience. BUT = Dirito Bros. used to offer a simple wash and Used shuttle this time. Awesome driver, awesome service representative. Excellent experience. BUT = Dirito Bros. used to offer a simple wash and cleaning with service visit. I know the drought years caused the company to cease that activity, but I miss having a shinning new car look when I pick up my car. It would be nice to see that extra service revived as shiny new car looks are good like an advertisement for the VW cars. More
by mrigau
Employees Worked With
Shuttle Driver, name unknown., Tim Luong
November 05, 2019
Thank you Gus and Team! Top notch! Thank you to Gus in sales for taking a potentially stressful situation to actually enjoyable ! He is so friendly and personable also so professional Thank you to Gus in sales for taking a potentially stressful situation to actually enjoyable ! He is so friendly and personable also so professional and efficient . He’s got your back ! And the whole team! Wish we could remember everyone’s name , ( especially after Gus was so kind to introduce us to everyone ). We really appreciate how he and everyone made things happen, and all with smiles :) And we even got a bow on our used car! Gus really made us feel special. Finally got my Jetta wagon! Wahoo! More
by Jennybee64
Employees Worked With
Other Employees :
Wish we could remember everyone’s name ! , Tim Luong
November 05, 2019
Trust your service advisors I can send my daughter here for service and know she is being treated awesome. The group always explains the issues and treats her with kindness and r I can send my daughter here for service and know she is being treated awesome. The group always explains the issues and treats her with kindness and respect. Great follow up and as a parent don't have to worry. Great people!! Mark D More
by DORAN_FAMILY
November 05, 2019
Great service, very friendly staff, convenient location. Quick service and great response, friendly, experience, convenient location, explanation what kind of problem and explanation what part will under war Quick service and great response, friendly, experience, convenient location, explanation what kind of problem and explanation what part will under warranty, and try to offer some discount . Thank you More
by JOEALEUNG777
Employees Worked With
November 05, 2019
Prompt service Danny was able to get me in first thing and had the car done in 4 hours. That and with great shuttle service this was a great experience. Danny was able to get me in first thing and had the car done in 4 hours. That and with great shuttle service this was a great experience. More
by RICH43
Employees Worked With
Danny Keen
November 05, 2019
Quick, Informative and Friendly Service Kevin was very prompt, friendly and he was very transparent about the length of my wait. He was also able to direct us restaurants and shops to pass t Kevin was very prompt, friendly and he was very transparent about the length of my wait. He was also able to direct us restaurants and shops to pass time. Overall satisfied with the service and interaction at Dirito Brothers Walnut Creek Volkswagen. More
by tmj.welch
November 05, 2019
NOx Sensor Warranty Repair My TDI was taken care of under warranty. Marina communicated with me during the process. I was able to get the repair taken care of for free. The r My TDI was taken care of under warranty. Marina communicated with me during the process. I was able to get the repair taken care of for free. The repair was completed in the timeline they had given me upfront. More
by karl.a.ruter
Employees Worked With
November 04, 2019
Excellent Service Service (roof rack and box installation) was done in under 1 hour. Tech was able to show me how to install/remove equipment by myself. Service (roof rack and box installation) was done in under 1 hour. Tech was able to show me how to install/remove equipment by myself. More
by CORNELL.CORALES
Employees Worked With
Danny Keen
