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Dirito Brothers Walnut Creek Volkswagen

Walnut Creek, CA

4.7
4,881 Reviews
Dirito Brothers Walnut Creek Volkswagen has been a family owned and operated dealer since 1994, and throughout that time, we have passionately served the Walnut Creek community. Of course, when a dealership is doing things right to satisfy drivers, it grows and expands. Today, we serve loyal customers at our state-of-the-art facility that come from throughout the entire East Bay area, including Oakland and many areas across Northern California. Despite all this success, our mission is far from complete. We want to make sure every driver is having their automotive needs met with attention, care, and perhaps most importantly, expertise. That’s why you can feel confident that the staff here at Dirito Brothers Walnut Creek Volkswagen is equipped to handle your needs, whether you’re buying one of our brand new Volkswagen models or are bringing your current vehicle in for repairs. It’s this type of dedication from the Dirito Brothers Walnut Creek Volkswagen team that has allowed us to become recognized as a leader in sales and customer satisfaction through the Wolfsburg Crest Club award, as well as grow into one of the largest VW dealers in the United States. If you’re looking for a Volkswagen dealer in Walnut Creek or anywhere else in the East Bay area, don’t just visit any dealership. Visit a dealership that has proven it knows how to make drivers happy and meet their needs with satisfaction. We look forward to meeting you and inviting you into the Dirito Brothers Walnut Creek Volkswagen family. If you’re ready to get your Volkswagen experience started, take a look at the resources on our website or give us a call. We look forward to inviting you into our state-of-the-art facility and helping you get behind the wheel.
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2020 North Main Street

Walnut Creek, CA

94596

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Showing 4,881 reviews

October 30, 2019

Second Service Jetta 2019 Superior service!! From the moment my call was taken, forwarded to Service Department... when Marina took my call and scheduled my appointment, the More

by SAINZJORGE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marina Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

It's great to hear your service experience here was top-notch, thank you for the review!

October 30, 2019

Great Service! Everything went very smoothly and simply, it made getting my car fixed very clean and simple!! I will definitely be using the Dirito Brothers location More

by KYGRANNO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Luong
Oct 30, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for sharing your experience here at Dirito Brothers Volkswagen!

October 29, 2019

Great experience Great customer service and very pleasant experience. I appreciated the option of getting a Lyft to and from work so that I could leave my car for the More

by BRITTANY.R.BLAIR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 29, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for taking the time to write a review Brittany, and thank you for trusting us with your business!

October 27, 2019

Amazing service advisor Tim has been my advisor for a few years now, he is amazing at his job. If it wasn't for him I would not keep coming back to Diritos. He is very knowle More

by MELISSA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Luong
Oct 29, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you so much for being a loyal customer Melissa, it's great to hear that we have been providing you with consistently high-quality service!

October 27, 2019

Caring for me like family All of my choices were easy, because I was treated with care. Everyone I spoke with listened to me to offer the best experience. I felt heard and show More

by KERRI3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Simi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ron Dirito
Oct 29, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you Kerri, we appreciate the feedback about your experiences here!

October 26, 2019

Another great experience This is the third time I’ve had service at Dirito’s in the last three months. All routine stuff. As with the first two appointments, they took great c More

by PGSETO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 29, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for trusting us with your business again, it's great to hear you are consistently receiving top-notch service!

October 26, 2019

DearlerRater: For Walnut Creek, Dirito Brothers I took my car to VW In Walnut Creek for a 100,000 miles services, Coolant Leaked warranty from prior repairs from VW. See MO: 97351 for details. K More

by ANNESHENHARBIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 29, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

Thanks Anne, we appreciate the feedback!

October 25, 2019

Very helpful and responsive people in Sales, Credit, Svc. I have had my GTI serviced at Dirito Bros W.C. since new. Kevin in service has been thoroughly professional and extremely helpful. When I asked his More

by georgeday
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
RICHARD MAXWELL
Oct 28, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for trusting us with your business George, and for sharing your story!

October 25, 2019

awesome The service here is wonderful! All the staff are great. Kevin is the best. My situation was very stressful to me and the great service made it bette More

by DEB1098
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Both receptionist are very good!
Oct 25, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

Thanks so much Deb, it's great to hear Kevin made your stressful situation better!

October 25, 2019

My 5th VW! Thanks again for a great experience... my 5th VW at Dirito! Richard is great and helpful making car buying easy! Thanks to Ron and Don. More

by SIRENAC34
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sterling Daniels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : RICHARD MAXWELL
Oct 25, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for being a loyal customer over the years Sirena, we appreciate your business and your kind words!

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