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Dirito Brothers Walnut Creek Volkswagen

Walnut Creek, CA

4.7
4,852 Reviews
Dirito Brothers Walnut Creek Volkswagen has been a family owned and operated dealer since 1994, and throughout that time, we have passionately served the Walnut Creek community. Of course, when a dealership is doing things right to satisfy drivers, it grows and expands. Today, we serve loyal customers at our state-of-the-art facility that come from throughout the entire East Bay area, including Oakland and many areas across Northern California. Despite all this success, our mission is far from complete. We want to make sure every driver is having their automotive needs met with attention, care, and perhaps most importantly, expertise. That’s why you can feel confident that the staff here at Dirito Brothers Walnut Creek Volkswagen is equipped to handle your needs, whether you’re buying one of our brand new Volkswagen models or are bringing your current vehicle in for repairs. It’s this type of dedication from the Dirito Brothers Walnut Creek Volkswagen team that has allowed us to become recognized as a leader in sales and customer satisfaction through the Wolfsburg Crest Club award, as well as grow into one of the largest VW dealers in the United States. If you’re looking for a Volkswagen dealer in Walnut Creek or anywhere else in the East Bay area, don’t just visit any dealership. Visit a dealership that has proven it knows how to make drivers happy and meet their needs with satisfaction. We look forward to meeting you and inviting you into the Dirito Brothers Walnut Creek Volkswagen family. If you’re ready to get your Volkswagen experience started, take a look at the resources on our website or give us a call. We look forward to inviting you into our state-of-the-art facility and helping you get behind the wheel.
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2020 North Main Street

Walnut Creek, CA

94596

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Showing 4,852 reviews

October 20, 2019

Great Service Awesome service appointment. Marina Felix took great care of me and my vehicle. Thanks LP bring all of my future VWs to your shop. Thanks! More

by marksmc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marina Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

Thanks so much for the great review Mark, I know Marina will appreciate your kind words!

October 20, 2019

Great Excellent service and friendly staff! I renewed lease in 1 hour and drove off with new car right away! Couldn’t have asked for a better experience. I More

by EBNEUWIRTH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sterling Daniels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Augusto”Gus The Bus” Davila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

Thanks so much for this awesome review!

October 19, 2019

Timely, knowledgeable service I needed to fit a 90K service into my existing schedule. Staff was accommodating and very personable. Car was ready as promised. Having purchased my 2 More

by KASALVO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danny Keen
Oct 25, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for sharing your experiences here, we appreciate your business!

October 19, 2019

Excellent experience Tim was great in getting me checked in, cl army discussing my service options and being conscientious about cost effectiveness. A very comfortable wai More

by DSHAVER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Luong
Oct 25, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

Thanks for the five star review!

October 19, 2019

Informative and friendly Good selection of new cars, sales consultant was friendly and not too high pressure. Overall a good buying experience and love our new vw atlas More

by J_AZEVEDO
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marina Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Peter De Vries, Tashi Tenzin
Oct 25, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

Congratulations on your new Atlas and thanks for the great review!

October 18, 2019

Outstanding service! I had the pleasure of working with Marina, and she was very helpful. She answered all my questions over the phone, helped me book an appointment and p More

by NOMAR21
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marina Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for letting us know that the team here at Dirito Brothers Volkswagen provided you with excellent service!

October 18, 2019

Great Service Kevin was a joy as always, always on top of things. The ladies at the check out desk didnt seem to happy to be in so early in the morning. More

by S.TATE1214
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

Thanks so much for the terrific review, and for the input... It's always good to know where we can improve.

October 17, 2019

Good first experience with service department Service department was able to resolve rattle which existed since I brought the car home less than two weeks ago. Service advisor Shannon was excellen More

by ajfstr
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shannon Sousa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

It's great to hear that Shannon and the team resolved your rattle issue for you, thanks for the review!

October 17, 2019

Tim, you saved the day Long story short, I dropped my car off early in the morning for an appointment I had scheduled. I called towards the end of the day inquiring about my More

by bolingshannon7
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tim Luong
Oct 23, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

Sorry for the mishap but glad to hear we could make it right for you, thank you!

October 17, 2019

Great service but not happy with my car Danny and the service provided was excellent, however, I’ve been to the service a LOT more with the Passat lease due to tire pressure light. I’ve had More

by ELOSO63
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danny Keen
Oct 25, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for the feedback, we appreciate your letting us know that Danny is providing you with excellent service, but are sorry to hear about your Passat tire issues. I hope the issue gets resolved permanently soon.

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