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Dirito Brothers Walnut Creek Volkswagen

Walnut Creek, CA

4.7
4,852 Reviews
Dirito Brothers Walnut Creek Volkswagen has been a family owned and operated dealer since 1994, and throughout that time, we have passionately served the Walnut Creek community. Of course, when a dealership is doing things right to satisfy drivers, it grows and expands. Today, we serve loyal customers at our state-of-the-art facility that come from throughout the entire East Bay area, including Oakland and many areas across Northern California. Despite all this success, our mission is far from complete. We want to make sure every driver is having their automotive needs met with attention, care, and perhaps most importantly, expertise. That’s why you can feel confident that the staff here at Dirito Brothers Walnut Creek Volkswagen is equipped to handle your needs, whether you’re buying one of our brand new Volkswagen models or are bringing your current vehicle in for repairs. It’s this type of dedication from the Dirito Brothers Walnut Creek Volkswagen team that has allowed us to become recognized as a leader in sales and customer satisfaction through the Wolfsburg Crest Club award, as well as grow into one of the largest VW dealers in the United States. If you’re looking for a Volkswagen dealer in Walnut Creek or anywhere else in the East Bay area, don’t just visit any dealership. Visit a dealership that has proven it knows how to make drivers happy and meet their needs with satisfaction. We look forward to meeting you and inviting you into the Dirito Brothers Walnut Creek Volkswagen family. If you’re ready to get your Volkswagen experience started, take a look at the resources on our website or give us a call. We look forward to inviting you into our state-of-the-art facility and helping you get behind the wheel.
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2020 North Main Street

Walnut Creek, CA

94596

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Showing 4,852 reviews

October 02, 2019

Perfect Exact color combination, I saw it and knew it would be in my garage that evening. And, it was. It is the most comfortable car I’ve ever owned. I love More

by LEEGOLITHON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter De ?
Oct 03, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for letting us know you found the exact car you were looking for here, we appreciate your business!

October 02, 2019

Water Leak! Great diagnosis of a tricky water leak in hatch area , followed by a very professional replacement of my head liner !Kevin and tech team were fantasti More

by frhoward1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

It's great to our Kevin and the team were able to figure out and fix the problem, thank you for the review!

October 02, 2019

Expedient Service was expedient and professional . This was a stressful situation for us as our son’s keys were stolen. Marc was empathetic to our situation. More

by JILLMANTY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc Venturella
Oct 03, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for the excellent review, I'm glad we could help out in such a stressful situation.

October 02, 2019

Best Service Early morning I dropped my car without any appointment. But they checked and gave me car back very early. Even they don’t charge me for check up. More

by ELCHINMA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nanika Orgil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danny Keen
Oct 03, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for letting us know about your visit here, we appreciate the review!

October 02, 2019

Awesome VW dealer First time VW owner and found the car I wanted at Dirito brothers. Great selection and excellent customer service. I have a VW dealer less than 3 mile More

by Atlas99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Simi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rick Weible, Jacque Vigil, Danny Keen
Oct 03, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

Congratulations on your first VW, I'm glad we could make your experience a great one!

October 02, 2019

Every time I go into the dealership I have a great experienc I've has a few problems and they have taking care of them every time without issue. I feel comfortable going in and always have a great experience More

by ALDO6161
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Sterling Daniels
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Dirito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Simi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Oscar Dryden , RICHARD MAXWELL
Oct 03, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

I'm glad to hear your service visits here have been productive and pleasant, thank you!

October 02, 2019

Amazing efficient professional kind Diroto’s they have created an amazing service and showroom and an outstanding staff thank you Shannon for always taking such great care of me More

by RANDGURVITZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Dirito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shannon Sousa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The cashiers very nice, Oscar Dryden
Oct 03, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

Thanks for the terrific review, we appreciate it!

October 02, 2019

Trusting your service team The Automotive industry has had a poor reputation over the years. Finding a place where I can send my daughter without worrying about being "ripped of More

by DORAN_FAMILY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shannon Sousa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

We work hard to maintain our stellar reputation and I'm glad it shows to our customers, thank you Doran Family!

October 02, 2019

Service agent was very nice with great followup Took care of all concerns except the mention of the air bag light on the dash which she felt was triggered by a cell phone, but in reality it stays on More

by VREED0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marina Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for the feedback, we appreciate it!

September 20, 2019

Friendly and professional service I like the professional, yet friendly and speedy service I received. Marina was excellent and got the service done in 3 hours or less, as promised. More

by SUBA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marina Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 24, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for the great review, we appreciate the feedback!

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