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Dirito Brothers Walnut Creek Volkswagen
Walnut Creek, CA
4,934 Reviews
Dirito Brothers Walnut Creek Volkswagen has been a family owned and operated dealer since 1994, and throughout that time, we have passionately served the Walnut Creek community. Of course, when a dealership is doing things right to satisfy drivers, it grows and expands. Today, we serve loyal customers at our state-of-the-art facility that come from throughout the entire East Bay area, including Oakland and many areas across Northern California.
Despite all this success, our mission is far from complete. We want to make sure every driver is having their automotive needs met with attention, care, and perhaps most importantly, expertise. That’s why you can feel confident that the staff here at Dirito Brothers Walnut Creek Volkswagen is equipped to handle your needs, whether you’re buying one of our brand new Volkswagen models or are bringing your current vehicle in for repairs.
It’s this type of dedication from the Dirito Brothers Walnut Creek Volkswagen team that has allowed us to become recognized as a leader in sales and customer satisfaction through the Wolfsburg Crest Club award, as well as grow into one of the largest VW dealers in the United States.
If you’re looking for a Volkswagen dealer in Walnut Creek or anywhere else in the East Bay area, don’t just visit any dealership. Visit a dealership that has proven it knows how to make drivers happy and meet their needs with satisfaction. We look forward to meeting you and inviting you into the Dirito Brothers Walnut Creek Volkswagen family.
If you’re ready to get your Volkswagen experience started, take a look at the resources on our website or give us a call. We look forward to inviting you into our state-of-the-art facility and helping you get behind the wheel.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 4,934 reviews
October 31, 2019
Warranty repair Had my VW towed to Dirito Brothers on a Sunday for warranty work. Spoke to Kevin in the Service Dept Monday morning, and he responded promptly with a Had my VW towed to Dirito Brothers on a Sunday for warranty work. Spoke to Kevin in the Service Dept Monday morning, and he responded promptly with an explanation of what to expect. Because I was traveling and not available for calls, Kevin arranged to update me via text message and provided a detailed report that afternoon. Car was repaired under warranty and available for pick up at the end of the day. More
by MBLIVEN83
Verified CustomerEmployees Worked With
October 30, 2019
Great Service! Everything went very smoothly and simply, it made getting my car fixed very clean and simple!! I will definitely be using the Dirito Brothers location Everything went very smoothly and simply, it made getting my car fixed very clean and simple!! I will definitely be using the Dirito Brothers location for any of my car needs! More
by KYGRANNO
Employees Worked With
Tim Luong
October 30, 2019
Always great service Kevin has been my advisor for years and is always friendly and helpful. The rest of the staff I've dealt with have also been very kind. Kevin has been my advisor for years and is always friendly and helpful. The rest of the staff I've dealt with have also been very kind. More
by captain_nerful
Employees Worked With
October 30, 2019
Second Service Jetta 2019 Superior service!! From the moment my call was taken, forwarded to Service Department... when Marina took my call and scheduled my appointment, the Superior service!! From the moment my call was taken, forwarded to Service Department... when Marina took my call and scheduled my appointment, the non-intrusive and clear communications (texts) from Marina on what Tech's had detected from my comments on car and up to the moment my car was returned to me... The courteous shuttle driver's... In a nutshell the entire staff is great. More
by SAINZJORGE
Employees Worked With
October 30, 2019
Very Pleasant Buying Experience We purchased a new Atlas at Dirito Brothers in Walnut Creek through the Costco Auto Purchase Program. We dealt with Diego Soto at the dealership and t We purchased a new Atlas at Dirito Brothers in Walnut Creek through the Costco Auto Purchase Program. We dealt with Diego Soto at the dealership and the purchase experience was very quick and enjoyable. We were very pleased with Diego and his assistance. We were also very pleased with the Costco Program. More
by BJMHT
Employees Worked With
Diego Soto
October 29, 2019
Great experience Great customer service and very pleasant experience. I appreciated the option of getting a Lyft to and from work so that I could leave my car for the Great customer service and very pleasant experience. I appreciated the option of getting a Lyft to and from work so that I could leave my car for the day. It was extremely convenient and easy. The communication was great as far as updating me on the status of my car at the shop, ordering the Lyft, etc. Thanks WC Volkswagen! More
by BRITTANY.R.BLAIR
Employees Worked With
October 27, 2019
Amazing service advisor Tim has been my advisor for a few years now, he is amazing at his job. If it wasn't for him I would not keep coming back to Diritos. He is very knowle Tim has been my advisor for a few years now, he is amazing at his job. If it wasn't for him I would not keep coming back to Diritos. He is very knowledgeable and patient which is very hard to find now a days. More
by MELISSA
Employees Worked With
Tim Luong
October 27, 2019
Caring for me like family All of my choices were easy, because I was treated with care. Everyone I spoke with listened to me to offer the best experience. I felt heard and show All of my choices were easy, because I was treated with care. Everyone I spoke with listened to me to offer the best experience. I felt heard and shown how I can have exactly what works for me. More
by KERRI3
October 26, 2019
Another great experience This is the third time I’ve had service at Dirito’s in the last three months. All routine stuff. As with the first two appointments, they took great c This is the third time I’ve had service at Dirito’s in the last three months. All routine stuff. As with the first two appointments, they took great care of me. A special thanks to Kevin Hubert. More
by PGSETO
Employees Worked With
October 26, 2019
DearlerRater: For Walnut Creek, Dirito Brothers I took my car to VW In Walnut Creek for a 100,000 miles services, Coolant Leaked warranty from prior repairs from VW. See MO: 97351 for details. K I took my car to VW In Walnut Creek for a 100,000 miles services, Coolant Leaked warranty from prior repairs from VW. See MO: 97351 for details. Kevin-Services technician helped me through out the repairs, Thank you for your help. More
by ANNESHENHARBIN
Employees Worked With
