Dirito Brothers Walnut Creek Volkswagen

Excellent service, Dirito goes the extra mile always Great advisors, very polite staff who really care, and clever smart techs who fix your car right. Car fixed promptly, texts and phone calls to update Great advisors, very polite staff who really care, and clever smart techs who fix your car right. Car fixed promptly, texts and phone calls to update and advise. The bestest VW in the Bay. More

Best customer service !! My advisor Tim was very thoughtful, kind and informational about repairing my car. He answered all the questions I had about the repair and service an My advisor Tim was very thoughtful, kind and informational about repairing my car. He answered all the questions I had about the repair and service and sent me text messages of car status. Sherman at service department is also very helpful and warm-hearted guy who always tries to make your day better! They have complimentary shuttle service if you need a ride. Everyone is wonderful and I would definitely come back! More

Dorito Brother VW Maintenance Review Service was excellent. Staff was professional, knowledgeable, and friendly. Scheduling appointment was seem less, Receiving text and phone call, no Service was excellent. Staff was professional, knowledgeable, and friendly. Scheduling appointment was seem less, Receiving text and phone call, notifying work successfully completed was convenient and ideal for those of us with busy schedules. More

Had a great experience Dirito Brothers! Service and customer experience was excellent. My appointment went very smoothly. Marina did an excellent job explaining the details of the service. Service and customer experience was excellent. My appointment went very smoothly. Marina did an excellent job explaining the details of the service. My service was done at the time I requested. More

Thanks a lot Danny To be honest im not associated with any dealership or service center but Everything was fantastic great experience & a good costumer services from Dan To be honest im not associated with any dealership or service center but Everything was fantastic great experience & a good costumer services from Danny keen More

Great Service Thanks for being so efficient in our service appointment last week! The shuttle / Lyft service was also very helpful for us in getting to and from Thanks for being so efficient in our service appointment last week! The shuttle / Lyft service was also very helpful for us in getting to and from the dealership! More

Excellent service It was a pleasure work with Diego Soto, he gave us all the information about the Volkswagen Tiguan that we end up buying. He was not pushing and we lo It was a pleasure work with Diego Soto, he gave us all the information about the Volkswagen Tiguan that we end up buying. He was not pushing and we loved that. Instead of being pushing, he answered all our questions and gives us time to think about this important decision. We can see the difference, as we went to other dealers (Honda Concord) were they make you feel that something bad will happen if you don´t buy "right now", but this behavior leads you to think that something is hidden and they don´t want you to find it. Very happy to business again with Diego, totally recommended as your guide for your next car. More

Great service! When I come in to have our Routan serviced, I always choose Shannon Sousa to work with. She's always friendly and meets our needs. She's also thorough When I come in to have our Routan serviced, I always choose Shannon Sousa to work with. She's always friendly and meets our needs. She's also thorough in explaining what to expect in any service that we'd like to do or our vehicle needs. I'll choose her again for my future services and would highly recommend her for anyone looking for a person to work with. More

Bad Service experience OK customer relations. Expensive. Replacing my window wipers even though they were perfectly fine, AND without asking me if OK to change AND charging OK customer relations. Expensive. Replacing my window wipers even though they were perfectly fine, AND without asking me if OK to change AND charging me $45 for forced service. My previous car, a Jetta, I had it for 15 years and only changed wipers once! If there is a defect in Golf’s, then I should not be charged for them! More

Great service Thank you for friendly and professional service at this center. Marina Felix was helpful and professional. She explained the service needed clearly. E Thank you for friendly and professional service at this center. Marina Felix was helpful and professional. She explained the service needed clearly. Everyone there has a friendly attitude. Thank you More