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Dirito Brothers Walnut Creek Volkswagen

Walnut Creek, CA

4.7
4,852 Reviews
Dirito Brothers Walnut Creek Volkswagen has been a family owned and operated dealer since 1994, and throughout that time, we have passionately served the Walnut Creek community. Of course, when a dealership is doing things right to satisfy drivers, it grows and expands. Today, we serve loyal customers at our state-of-the-art facility that come from throughout the entire East Bay area, including Oakland and many areas across Northern California. Despite all this success, our mission is far from complete. We want to make sure every driver is having their automotive needs met with attention, care, and perhaps most importantly, expertise. That’s why you can feel confident that the staff here at Dirito Brothers Walnut Creek Volkswagen is equipped to handle your needs, whether you’re buying one of our brand new Volkswagen models or are bringing your current vehicle in for repairs. It’s this type of dedication from the Dirito Brothers Walnut Creek Volkswagen team that has allowed us to become recognized as a leader in sales and customer satisfaction through the Wolfsburg Crest Club award, as well as grow into one of the largest VW dealers in the United States. If you’re looking for a Volkswagen dealer in Walnut Creek or anywhere else in the East Bay area, don’t just visit any dealership. Visit a dealership that has proven it knows how to make drivers happy and meet their needs with satisfaction. We look forward to meeting you and inviting you into the Dirito Brothers Walnut Creek Volkswagen family. If you’re ready to get your Volkswagen experience started, take a look at the resources on our website or give us a call. We look forward to inviting you into our state-of-the-art facility and helping you get behind the wheel.
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2020 North Main Street

Walnut Creek, CA

94596

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Showing 4,852 reviews

September 20, 2019

Car lease Great guys very friendly and very professional I felt like I know them from long time. What was really important for me to know all the options they More

by KHOJASIDDIQI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Simi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Cord
Sep 24, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you so much for the kind review, it's great to hear you felt so comfortable here!

September 19, 2019

Excellent Buying Experience We worked with Andres Garcia as our salesperson and Ed as the sales manager. Buying our Tiguan was a wonderful experience all around. Kudos to Dirito More

by Mike and Windy Mastro
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andres Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 24, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

Thanks for letting us know the team provided you with great service and congratulations on your Tiguan!

September 19, 2019

Swift and efficient I had to visit the dealer to have a recall checked. I arrived and was seen promptly .... the representative checked me in and did the recall at the sa More

by NEILMCCARTHY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shannon Sousa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 24, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

I'm glad your recall visit went smoothly and quickly Neil, thank you!

September 18, 2019

Very friendly and helpful The staff was very helpful and friendly. I gave a four-star rating because no one came up to me as I came in for service so I did not know what to do More

by Maggie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danny Keen
Sep 24, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

Thanks Maggie, we appreciate the feedback - we will make a point to more quickly greet our customers in the future.

September 18, 2019

Very thorough service Again Dirito Brothers does not let you down for service. Very thorough explaining all details and always complete service. That's why I drive out of t More

by MATT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marina Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jacque Vigil
Sep 24, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

Thanks Matt, we appreciate your driving out further to see us for service and glad we make it worth your while!

September 17, 2019

Kevin has helped me for years I bought the 2017 Jetta because of the excellent service with Kevin Hubert he knows me for many years ease for me to have the service done early in More

by bavaria1943
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sep 24, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

Thanks for letting us know that Kevin has been providing you with such top-notch service over the years, I know he will appreciate your kind words!

September 17, 2019

great team & great service! it has been a pleasure for me to bring my golf in for service at dirito bros. every time i come in i am greeted by tomas and his huge smile. the servi More

by melanie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
tomas, marsha & leon, Tim Luong
Sep 24, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for taking the time to write this thoughtful review, Melanie, we appreciate the feedback!

September 17, 2019

Great service Shannon is friendly, knowledgeable and so easy to work with, a great communicator! service department has a friendly, upbeat vibe, there is a comforta More

by SLZIMM108
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shannon Sousa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 24, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

Thanks for the five star review, I know Shannon will appreciate your taking the time to let us know about the service she has been providing to you!

September 15, 2019

Awesome experience! Gerald Rose was by far the most pleasant sales guy we have ever worked with. There was no haggling and the prices were super aggressive. We were able More

by JULIEHUNT81
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gerard Rose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 24, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

Thanks so much for the excellent review Julie!

September 15, 2019

Great Service Came in for one problem, but they found another problem and covered by warranty! Was great to know they found issue before it became an issue! Servi More

by MINOLLI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marina in service
Sep 24, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

I'm glad your warranty covered the issues, and thanks so much for the five star review!

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