Dirito Brothers Walnut Creek Volkswagen

Recall- Lights Everyone is always very friendly and they try to get you in and out to start your day! The waiting room is clean and great selection of coffee/tea as Everyone is always very friendly and they try to get you in and out to start your day! The waiting room is clean and great selection of coffee/tea as this is greatly appreciated! More

Air conditioner repair My air conditioner was not working properly. After replacing a part service said car was fixed. I drove the car home only to find that the air was st My air conditioner was not working properly. After replacing a part service said car was fixed. I drove the car home only to find that the air was still not working properly. It was obvious to me that they had not test driven the car after repair because I had specifically stated that air temperature varied with speed of car. Called and set up another appointment to fix. Service rep test drove care with me to personally observe problem. During second attempt to fix a different part was replaced and three separate people test drove the car to ensure it was fixed. My air was finally working properly. While I wish it had been fixed the first time and been driven to ensure fix, I am happy with the results and the willingness of the dealership not to charge me for the additional labor. I will not hesitate to return here for future repairs. More

Painless service Took my new Jetta in for it's paint sealant, first week after buying. Day I bought the car sales team booked my service, I hot s confirmation email. T Took my new Jetta in for it's paint sealant, first week after buying. Day I bought the car sales team booked my service, I hot s confirmation email. Took the car in and met service coordinator Danny. Told him about a slight rattle I noticed, he called in technician and demonstrated rattle. Danny offered me a ride home with shuttle. Later that day got a phone call and text that the paint seal was done and rattle fixed. Painless and efficient, great job. More

Dorito Brothers 10K Service Visit Professional, kind, knowledgeable and efficient! Danny and team were wonderful to work with. Looking forward to my next visit when I get to 20K miles. Professional, kind, knowledgeable and efficient! Danny and team were wonderful to work with. Looking forward to my next visit when I get to 20K miles. More

Help DEAF couple Nice & helped DEAF couple to trade their old vw jetta car for brand new vw jetta car 2019. Very good price. Thank very much. Aloha! 😁&# Nice & helped DEAF couple to trade their old vw jetta car for brand new vw jetta car 2019. Very good price. Thank very much. Aloha! 😁😁👍 More

Great Experience They had a huge selection, and Jacque was fantastic helping us out and answering all of our questions. I would definitely go back again in the future! They had a huge selection, and Jacque was fantastic helping us out and answering all of our questions. I would definitely go back again in the future! More

Amazing Experience I needed to get my 20,000 mileage service done and have been super busy and unable to make it to my previous appointment. I was able to go in without I needed to get my 20,000 mileage service done and have been super busy and unable to make it to my previous appointment. I was able to go in without an appointment drop off my car within 10 minutes. They were able to complete my service within 3hours!! When I went to pick up my car, which was also a really fast experience, I was happily surprised that they applied a discount to my total cost! It was a very refreshing experience compared to service visits I’ve had with other dealerships. More

Good Experience Straightforward dealership. Best VW option in the San Francisco Bay Area. I would recommend them particularly salesman Diego Soto. He was way above av Straightforward dealership. Best VW option in the San Francisco Bay Area. I would recommend them particularly salesman Diego Soto. He was way above average and I have purchased dozens of cars. More

oil change and timing belt change services. My appointment was easy to make and the service was done within the time described and additional items were done at no extra cost (lubricate sun roof My appointment was easy to make and the service was done within the time described and additional items were done at no extra cost (lubricate sun roof and cap on rear wiper blades). More