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Dirito Brothers Walnut Creek Volkswagen

Walnut Creek, CA

4.7
4,852 Reviews
Dirito Brothers Walnut Creek Volkswagen has been a family owned and operated dealer since 1994, and throughout that time, we have passionately served the Walnut Creek community. Of course, when a dealership is doing things right to satisfy drivers, it grows and expands. Today, we serve loyal customers at our state-of-the-art facility that come from throughout the entire East Bay area, including Oakland and many areas across Northern California. Despite all this success, our mission is far from complete. We want to make sure every driver is having their automotive needs met with attention, care, and perhaps most importantly, expertise. That’s why you can feel confident that the staff here at Dirito Brothers Walnut Creek Volkswagen is equipped to handle your needs, whether you’re buying one of our brand new Volkswagen models or are bringing your current vehicle in for repairs. It’s this type of dedication from the Dirito Brothers Walnut Creek Volkswagen team that has allowed us to become recognized as a leader in sales and customer satisfaction through the Wolfsburg Crest Club award, as well as grow into one of the largest VW dealers in the United States. If you’re looking for a Volkswagen dealer in Walnut Creek or anywhere else in the East Bay area, don’t just visit any dealership. Visit a dealership that has proven it knows how to make drivers happy and meet their needs with satisfaction. We look forward to meeting you and inviting you into the Dirito Brothers Walnut Creek Volkswagen family. If you’re ready to get your Volkswagen experience started, take a look at the resources on our website or give us a call. We look forward to inviting you into our state-of-the-art facility and helping you get behind the wheel.
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2020 North Main Street

Walnut Creek, CA

94596

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Showing 4,852 reviews

August 30, 2019

Happy Volkswagen Driver for the last 35 years ( Thanks to Kevin even if there is a problem, he always makes sure that everything is done to make the Costumer happy with the work done and and the More

by RosaCaldwell
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 04, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

Thanks Ross, we appreciate the feedback!

August 29, 2019

Experience at the dealership Oskar and Ed were exceptionally knowledgable and helpful. Oscar helped me and answered all questions I had. He also set up my phone. Ed was very nice More

by BORIANAPT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Oscar Dryden
Sep 04, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

Thanks so much, I know Oskar and Ed will appreciate it!

August 28, 2019

New Atlas John Benitez was great. He did not pressure us at all during the process. He gave us all the information we needed to make the best car buying decisio More

by RAINIER0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you so much, I know John will appreciate your feedback!

August 28, 2019

Great service The service employees I worked with were very friendly and helpful. However, there are a lot of places you could go to get cheaper tires. More

by GIMOM08
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shannon Sousa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danny Keen
Aug 28, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for the feedback, I'm glad you were pleased with the service - please note we try to keep our prices as reasonable as possible but as a full service dealership, we cannot always compete with smaller businesses price-wise, but we try to provide a superior level of service to make up for that. Thanks again for the input!

August 27, 2019

Excellent Service Checked one concern I had plus performed routine (1 year) service. Done promptly, and after one day, all appears to have been done properly. More

by RAYBARRAZA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Luong
Aug 27, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for trusting us with your business!

August 27, 2019

How a car dealership should be I've bought many cars over the years and normally I dread it. I once bought a car in Steven Creek San Jose, they assured me that the car was ready, as More

by Carguy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Augusto”Gus The Bus” Davila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Cord
Aug 28, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

It's great to hear that we could make your experience pleasant and efficient, thank you for the great review and recommendation!

August 26, 2019

Fantastic Customer Service The entire team at Dirito Brothers in Walnut Creek have fantastic customer service skills and are very prompt in their response times. They know your More

by ASHLEYMBRUSH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Cord
Aug 26, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

Thanks so much Ashley, we love to hear that our efforts to provide our customers with an excellent and efficient experience are being recognized!

August 26, 2019

Great car buying experience I had a great car buying experience through Gus. He worked with my budget and understood my needs. Gus also extended his great customer service skills More

by DarkDragonFly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Augusto”Gus The Bus” Davila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you! I know Gus will appreciate the recognition of his efforts to provide excellent customer service!

August 26, 2019

Good experience Tim did a fine job dealing with the warranty/insurers. The repair took a long time but that was not his fault. The price was more than fair. More

by JANICEKOSEL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Luong
Aug 26, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you so much for the five star review, Janice, we appreciate the feedback!

August 24, 2019

Great service and a great deal. Derek was great before during and after the sale, highly recommended to work with him. Hope to like the car and to enjoy using it for the next 3 year More

by Y.L
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derik Buchtel
Aug 26, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

Thanks for letting us know that Derek provided you with such top-notch service!

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