
Dirito Brothers Walnut Creek Volkswagen
Walnut Creek, CA
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 4,875 reviews
oil change and timing belt change services. My appointment was easy to make and the service was done within the time described and additional items were done at no extra cost (lubricate sun roof My appointment was easy to make and the service was done within the time described and additional items were done at no extra cost (lubricate sun roof and cap on rear wiper blades). More
Good Experience Straightforward dealership. Best VW option in the San Francisco Bay Area. I would recommend them particularly salesman Diego Soto. He was way above av Straightforward dealership. Best VW option in the San Francisco Bay Area. I would recommend them particularly salesman Diego Soto. He was way above average and I have purchased dozens of cars. More
Happy Volkswagen Driver for the last 35 years ( Thanks to Kevin even if there is a problem, he always makes sure that everything is done to make the Costumer happy with the work done and and the Thanks to Kevin even if there is a problem, he always makes sure that everything is done to make the Costumer happy with the work done and and the customer is satisfied. Kevin is a "10") More
Poor service Did not get all copies of signed documents. When I requested copies days after the sale, I was told to trust us. Not a good response. Instead of spend Did not get all copies of signed documents. When I requested copies days after the sale, I was told to trust us. Not a good response. Instead of spending 5 minutes to send me the documents by email, I was offered to be transferred to a manager wasting my work time. I had to tell the sales person to do the work and email the documents. More
Experience at the dealership Oskar and Ed were exceptionally knowledgable and helpful. Oscar helped me and answered all questions I had. He also set up my phone. Ed was very nice Oskar and Ed were exceptionally knowledgable and helpful. Oscar helped me and answered all questions I had. He also set up my phone. Ed was very nice and explained to me in very simple way so I can understand how service of the car will work and that it make sense to include it in the monthly payments. More
New Atlas John Benitez was great. He did not pressure us at all during the process. He gave us all the information we needed to make the best car buying decisio John Benitez was great. He did not pressure us at all during the process. He gave us all the information we needed to make the best car buying decision. More
Great service The service employees I worked with were very friendly and helpful. However, there are a lot of places you could go to get cheaper tires. The service employees I worked with were very friendly and helpful. However, there are a lot of places you could go to get cheaper tires. More
How a car dealership should be I've bought many cars over the years and normally I dread it. I once bought a car in Steven Creek San Jose, they assured me that the car was ready, as I've bought many cars over the years and normally I dread it. I once bought a car in Steven Creek San Jose, they assured me that the car was ready, as soon as I signed they told me the car wouldn't be ready for a week. That's my normal experience with car dealership. So I was expecting much the same. However we were met by Jim the salesman, who was informative but not pushy. We did a couple test drives, no pressure. Jim had to leave to look after another appointment, but passed us along to Gus to help us. Again Gus was enthusiastic, knowledgeable and again not pushy. In the end rather than a used certified we bought a new car based on cost, warranty, and selection. We then moved on to finance, who again were nice, efficient and quick (unlike previous buying experiences.) It was a breath of fresh air work with Jim, Gus and finance, just how a car dealership should be. Happy to recommend. More
Excellent Service Checked one concern I had plus performed routine (1 year) service. Done promptly, and after one day, all appears to have been done properly. Checked one concern I had plus performed routine (1 year) service. Done promptly, and after one day, all appears to have been done properly. I recommend Dirito service dept. More
Good experience Tim did a fine job dealing with the warranty/insurers. The repair took a long time but that was not his fault. The price was more than fair. Tim did a fine job dealing with the warranty/insurers. The repair took a long time but that was not his fault. The price was more than fair. More