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Dirito Brothers Walnut Creek Volkswagen

Walnut Creek, CA

4.7
4,875 Reviews
Dirito Brothers Walnut Creek Volkswagen has been a family owned and operated dealer since 1994, and throughout that time, we have passionately served the Walnut Creek community. Of course, when a dealership is doing things right to satisfy drivers, it grows and expands. Today, we serve loyal customers at our state-of-the-art facility that come from throughout the entire East Bay area, including Oakland and many areas across Northern California. Despite all this success, our mission is far from complete. We want to make sure every driver is having their automotive needs met with attention, care, and perhaps most importantly, expertise. That’s why you can feel confident that the staff here at Dirito Brothers Walnut Creek Volkswagen is equipped to handle your needs, whether you’re buying one of our brand new Volkswagen models or are bringing your current vehicle in for repairs. It’s this type of dedication from the Dirito Brothers Walnut Creek Volkswagen team that has allowed us to become recognized as a leader in sales and customer satisfaction through the Wolfsburg Crest Club award, as well as grow into one of the largest VW dealers in the United States. If you’re looking for a Volkswagen dealer in Walnut Creek or anywhere else in the East Bay area, don’t just visit any dealership. Visit a dealership that has proven it knows how to make drivers happy and meet their needs with satisfaction. We look forward to meeting you and inviting you into the Dirito Brothers Walnut Creek Volkswagen family. If you’re ready to get your Volkswagen experience started, take a look at the resources on our website or give us a call. We look forward to inviting you into our state-of-the-art facility and helping you get behind the wheel.
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2020 North Main Street

Walnut Creek, CA

94596

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Showing 4,875 reviews

August 31, 2019

oil change and timing belt change services. My appointment was easy to make and the service was done within the time described and additional items were done at no extra cost (lubricate sun roof More

by elopato29
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Danny Keen
Sep 04, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

Thanks! It's great to hear our efficiencies are paying off for our customers!

August 31, 2019

Good Experience Straightforward dealership. Best VW option in the San Francisco Bay Area. I would recommend them particularly salesman Diego Soto. He was way above av More

by ajfstr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diego Soto
Sep 04, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

Thanks so much for the five star review!

August 30, 2019

Happy Volkswagen Driver for the last 35 years ( Thanks to Kevin even if there is a problem, he always makes sure that everything is done to make the Costumer happy with the work done and and the More

by RosaCaldwell
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 04, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

Thanks Ross, we appreciate the feedback!

August 30, 2019

Poor service Did not get all copies of signed documents. When I requested copies days after the sale, I was told to trust us. Not a good response. Instead of spend More

by CJ03
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Eddy, Tashi Tenzin
August 29, 2019

Experience at the dealership Oskar and Ed were exceptionally knowledgable and helpful. Oscar helped me and answered all questions I had. He also set up my phone. Ed was very nice More

by BORIANAPT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Dryden
Sep 04, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

Thanks so much, I know Oskar and Ed will appreciate it!

August 28, 2019

New Atlas John Benitez was great. He did not pressure us at all during the process. He gave us all the information we needed to make the best car buying decisio More

by RAINIER0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you so much, I know John will appreciate your feedback!

August 28, 2019

Great service The service employees I worked with were very friendly and helpful. However, there are a lot of places you could go to get cheaper tires. More

by GIMOM08
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shannon Sousa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danny Keen
Aug 29, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for the feedback, I'm glad you were pleased with the service - please note we try to keep our prices as reasonable as possible but as a full service dealership, we cannot always compete with smaller businesses price-wise, but we try to provide a superior level of service to make up for that. Thanks again for the input!

August 27, 2019

How a car dealership should be I've bought many cars over the years and normally I dread it. I once bought a car in Steven Creek San Jose, they assured me that the car was ready, as More

by Carguy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Augusto”Gus The Bus” Davila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Cord
Aug 28, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

It's great to hear that we could make your experience pleasant and efficient, thank you for the great review and recommendation!

August 27, 2019

Excellent Service Checked one concern I had plus performed routine (1 year) service. Done promptly, and after one day, all appears to have been done properly. More

by RAYBARRAZA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Luong
Aug 28, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for trusting us with your business!

August 26, 2019

Good experience Tim did a fine job dealing with the warranty/insurers. The repair took a long time but that was not his fault. The price was more than fair. More

by JANICEKOSEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Luong
Aug 26, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you so much for the five star review, Janice, we appreciate the feedback!

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