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Dirito Brothers Walnut Creek Volkswagen
Walnut Creek, CA
4,881 Reviews
Dirito Brothers Walnut Creek Volkswagen has been a family owned and operated dealer since 1994, and throughout that time, we have passionately served the Walnut Creek community. Of course, when a dealership is doing things right to satisfy drivers, it grows and expands. Today, we serve loyal customers at our state-of-the-art facility that come from throughout the entire East Bay area, including Oakland and many areas across Northern California.
Despite all this success, our mission is far from complete. We want to make sure every driver is having their automotive needs met with attention, care, and perhaps most importantly, expertise. That’s why you can feel confident that the staff here at Dirito Brothers Walnut Creek Volkswagen is equipped to handle your needs, whether you’re buying one of our brand new Volkswagen models or are bringing your current vehicle in for repairs.
It’s this type of dedication from the Dirito Brothers Walnut Creek Volkswagen team that has allowed us to become recognized as a leader in sales and customer satisfaction through the Wolfsburg Crest Club award, as well as grow into one of the largest VW dealers in the United States.
If you’re looking for a Volkswagen dealer in Walnut Creek or anywhere else in the East Bay area, don’t just visit any dealership. Visit a dealership that has proven it knows how to make drivers happy and meet their needs with satisfaction. We look forward to meeting you and inviting you into the Dirito Brothers Walnut Creek Volkswagen family.
If you’re ready to get your Volkswagen experience started, take a look at the resources on our website or give us a call. We look forward to inviting you into our state-of-the-art facility and helping you get behind the wheel.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 4,881 reviews
July 23, 2019
Catalytic converter replacement Brought my Atlas in due to check engine light. Service rep Dustin had the problem quickly diagnosed and replaced under warranty. Very friendly and hel Brought my Atlas in due to check engine light. Service rep Dustin had the problem quickly diagnosed and replaced under warranty. Very friendly and helpful and explained everything about the issue. More
by oneill-p
Verified CustomerEmployees Worked With
Dustin
July 23, 2019
Great Customer Service! My e-Golf wouldn't charge and I didn't have enough miles to drive to the dealership. Thankfully, Shannon helped arrange a tow and a rental car to get My e-Golf wouldn't charge and I didn't have enough miles to drive to the dealership. Thankfully, Shannon helped arrange a tow and a rental car to get me through the week while they fixed charging problem. More
by mofarrell
Employees Worked With
July 23, 2019
Great customer service Came in to look at the new E-golf. I’m big on customer service, especially if I’m spending lots of money. They met my expectations. Very helpful. List Came in to look at the new E-golf. I’m big on customer service, especially if I’m spending lots of money. They met my expectations. Very helpful. Listened to my needs and wants from a car and in return I walked out with a new e-golf! More
by NICOLECMCCALL
Employees Worked With
Kyle Ritola, Jacque Vigil
July 21, 2019
Fastest service ever. I think that we set a world record on how much time we stayed in the dealership before getting the car. We talked to Ron over the phone and by the tim I think that we set a world record on how much time we stayed in the dealership before getting the car. We talked to Ron over the phone and by the time we arrived, the car was ready and the papers were ready. We signed them and took the keys and left. No more than 10 minutes. I am impressed. More
by mohamedmohamedphd
July 21, 2019
Friendly and professional All the staff at this business from the operator Carlos, to the accounts payable staff ( a lady)... Marie’s?? ...at the end of your service are friend All the staff at this business from the operator Carlos, to the accounts payable staff ( a lady)... Marie’s?? ...at the end of your service are friendly and excellent., Tim was my service coordinator for my return part replacement and Shannon the previous visit. Derik showed me how to program my favorite XM stations and set them for me and reviewed the various tech features and options. Great guys at the door to the floor. Clean rest rooms and great coffee and comfortable waiting room. More
by MISCHWA
July 21, 2019
Positive used car buying experience Hi - this is a positive review for my used car buying experience. Really appreciated Tashi's informative and helpful style Also appreciate what fel Hi - this is a positive review for my used car buying experience. Really appreciated Tashi's informative and helpful style Also appreciate what felt like a fair negotiation process with him and his manager (Sterling). I not only feel like I got a great car, but also an overall great experience. More
by JeMe
July 20, 2019
2 car deal Easy in and out with clear communication throughout. Pleasure to do business this way. Helpful with drop off and transportation after deal was done. Easy in and out with clear communication throughout. Pleasure to do business this way. Helpful with drop off and transportation after deal was done. Thanks More
by henk.vanniekerk
Employees Worked With
Gerard Rose
July 20, 2019
Great experience Everyone took great care of my car and me. Kevin was a big help from the very beginning. I would not hesitate to bring my car here again. Everyone took great care of my car and me. Kevin was a big help from the very beginning. I would not hesitate to bring my car here again. More
by PGSETO
Employees Worked With
July 20, 2019
Very easy, helpful ... great! Kevin was awesome! Helpful informative and kind. Our Jetta was serviced quickly and it was SO easy!!! I have two VWs and Dirito Brothers is THE best!! Kevin was awesome! Helpful informative and kind. Our Jetta was serviced quickly and it was SO easy!!! I have two VWs and Dirito Brothers is THE best!!! More
by THEDONATS
July 20, 2019
Great Customer Service I experienced great customer service here. The different service packages were explained in detail in terms understandable to a non car person so I kn I experienced great customer service here. The different service packages were explained in detail in terms understandable to a non car person so I knew exactly what I was choosing and what it does to help my car. My service agent was knowledgable and friendly and did not try and push any services on me which I greatly appreciated. More
by Xray21
Employees Worked With
