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Dirito Brothers Walnut Creek Volkswagen

Walnut Creek, CA

4.7
4,881 Reviews
Dirito Brothers Walnut Creek Volkswagen has been a family owned and operated dealer since 1994, and throughout that time, we have passionately served the Walnut Creek community. Of course, when a dealership is doing things right to satisfy drivers, it grows and expands. Today, we serve loyal customers at our state-of-the-art facility that come from throughout the entire East Bay area, including Oakland and many areas across Northern California. Despite all this success, our mission is far from complete. We want to make sure every driver is having their automotive needs met with attention, care, and perhaps most importantly, expertise. That’s why you can feel confident that the staff here at Dirito Brothers Walnut Creek Volkswagen is equipped to handle your needs, whether you’re buying one of our brand new Volkswagen models or are bringing your current vehicle in for repairs. It’s this type of dedication from the Dirito Brothers Walnut Creek Volkswagen team that has allowed us to become recognized as a leader in sales and customer satisfaction through the Wolfsburg Crest Club award, as well as grow into one of the largest VW dealers in the United States. If you’re looking for a Volkswagen dealer in Walnut Creek or anywhere else in the East Bay area, don’t just visit any dealership. Visit a dealership that has proven it knows how to make drivers happy and meet their needs with satisfaction. We look forward to meeting you and inviting you into the Dirito Brothers Walnut Creek Volkswagen family. If you’re ready to get your Volkswagen experience started, take a look at the resources on our website or give us a call. We look forward to inviting you into our state-of-the-art facility and helping you get behind the wheel.
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2020 North Main Street

Walnut Creek, CA

94596

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Showing 4,881 reviews

July 20, 2019

Awesome experience! Shannon did a phenomenal job managing the maintenance and work on our car. She kept us informed every step of the way, promptly answered all of our qu More

by KATIECSWIM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shannon Sousa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you so much for letting us know that Shannon provided you with such outstanding service, I know she will appreciate your taking the time to write this review!

July 20, 2019

Pleasant and efficient My experience was a pleasant and efficient one. I’m satisfied with the service I received and I would recommend Dirito Volkswagen to friends or family More

by KRISTIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shannon Sousa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Ritola
Jul 22, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

Thanks so much for the review and recommendation Kristin!

July 20, 2019

Comfy Auto Service I don’t ever have a problem bringing my car to this dealership for service. People are friendly and helpful, place is very clean and nice and the serv More

by Maria Reyes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The male reception guy was super friendly and patiently explained everything!
Jul 22, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for being a long-time customer, it's great to hear that you feel comfortable waiting here and that you have been consistently receiving top-notch service!

July 20, 2019

Simple, quick Kevin did a wonderful job of explaining to me each item and the cost. We both went over the job, so things that had already been accomplished were not More

by JEMCVANE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Both curtisy drivers were great
Jul 22, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

I'm glad to hear Kevin communicated the details to you clearly and effectively, thanks for the five star review!

July 20, 2019

30,000 service The service center was able to conduct the 30,000 service my car on short notice, with no appointment, and completed work within a short time frame. I More

by Customer dp
Customer Service
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Tim Luong
Jul 22, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

Thanks for letting us know that your visit was efficient and prompt!

July 19, 2019

very quick, friendly and knowedgeable Diego was fantastic. Everything was ready and everyone was very helpful and knowledgeable. The car was used but immaculate. This is the seventh car I' More

by DOLSON30
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diego Soto
Jul 19, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

Thanks so much for the five star review and for being a long-time customer! We appreciate you trusting us with your business over the years!

July 19, 2019

Efficient and professional sales team. I am happy with Jacque's and Jim's great car purchase support. 7/18/19 / Walnut Creek / Jetta S More

by PSTARY
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Cord, Jacque Vigil
Jul 19, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

Thanks so much, and congratulations on your Jetta, we hope you enjoy it for many years to come!

July 18, 2019

Excellent customer experience! Being able to keep in contact with my service rep Shannon throughout the day with texts is such a great feature that is provided. Over 10yr of great s More

by DARRINGADBERRY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shannon Sousa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

It's great to hear from a long-time customer that has been receiving consistently high-quality service, we really appreciate your business!

July 18, 2019

Very Helpful! I received great and quick help with finding the car I was looking for! I was pleased with how fast we got through everything and am happy with my new More

by JDawn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie Miller and Peter de Vries
Jul 19, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

Congratulations, I'm glad you found what you wanted in an efficient manner!

July 18, 2019

So far I have had only positive experiences with Dirito My car needed to have a compressor for the aircon replaced. This was done efficiently. Kevin kept me informed about the progress throughout. That's th More

by PJHSCHNEE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

Thanks for letting us know about your experience here!

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