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Dirito Brothers Walnut Creek Volkswagen
Walnut Creek, CA
4,878 Reviews
Dirito Brothers Walnut Creek Volkswagen has been a family owned and operated dealer since 1994, and throughout that time, we have passionately served the Walnut Creek community. Of course, when a dealership is doing things right to satisfy drivers, it grows and expands. Today, we serve loyal customers at our state-of-the-art facility that come from throughout the entire East Bay area, including Oakland and many areas across Northern California.
Despite all this success, our mission is far from complete. We want to make sure every driver is having their automotive needs met with attention, care, and perhaps most importantly, expertise. That’s why you can feel confident that the staff here at Dirito Brothers Walnut Creek Volkswagen is equipped to handle your needs, whether you’re buying one of our brand new Volkswagen models or are bringing your current vehicle in for repairs.
It’s this type of dedication from the Dirito Brothers Walnut Creek Volkswagen team that has allowed us to become recognized as a leader in sales and customer satisfaction through the Wolfsburg Crest Club award, as well as grow into one of the largest VW dealers in the United States.
If you’re looking for a Volkswagen dealer in Walnut Creek or anywhere else in the East Bay area, don’t just visit any dealership. Visit a dealership that has proven it knows how to make drivers happy and meet their needs with satisfaction. We look forward to meeting you and inviting you into the Dirito Brothers Walnut Creek Volkswagen family.
If you’re ready to get your Volkswagen experience started, take a look at the resources on our website or give us a call. We look forward to inviting you into our state-of-the-art facility and helping you get behind the wheel.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 4,878 reviews
July 09, 2019
40k service It is always Easy to schedule. I like the Text messaging updates. The people there are very friendly. I prepaid for my services so the price is goo It is always Easy to schedule. I like the Text messaging updates. The people there are very friendly. I prepaid for my services so the price is good because it “feels” free More
by MICHELLEMLAMM
Verified CustomerEmployees Worked With
July 09, 2019
Internet Purchase Diego made this process almost as easy as buying a Tesla but cheaper! I'd recommend the product and the dealership, I'm a fan Diego made this process almost as easy as buying a Tesla but cheaper! I'd recommend the product and the dealership, I'm a fan More
by Skeptic
Employees Worked With
Diego Soto
July 09, 2019
outstanding Richard was fantastic to work with and got me a great deal. All around great car-buying experience. I would recommend this dealership to my friends. Richard was fantastic to work with and got me a great deal. All around great car-buying experience. I would recommend this dealership to my friends. More
by BARLOW_ED
Employees Worked With
RICHARD MAXWELL
July 09, 2019
Best of the best This place rocks!! Great customer service and staff. And the are always on point and the place is always clean!! Love going to this dealership. This place rocks!! Great customer service and staff. And the are always on point and the place is always clean!! Love going to this dealership. More
by salsa12
Employees Worked With
Jim Cord
July 09, 2019
First lease Nanika was very responsive and professional from the beginning. She listened and got me exactly what I wanted for the price I was looking for. From in Nanika was very responsive and professional from the beginning. She listened and got me exactly what I wanted for the price I was looking for. From initial contact to me driving away from the dealership, less than 24 hrs. I was not too happy with the Finance experience, trying to up-sell me into a lease protection plan. I felt like it was a scare tactic and the info provided lacked integrity. Upon lease return, a 3rd party inspector will “nit pick” everything. Most likely I would be responsible for replacing the tires @$1000 a set, front end chips and scratches would be my responsibility. Upon lease return, this will be a 3 yr old “VW” and they are expecting something in “mint” condition, I don’t think so. More
by KhaiT
Employees Worked With
Finance lady?, Nanika Orgil
July 08, 2019
Relaxing The experience I had purchasing a vehicle from Derik had to be the most relaxing I have ever had. It was a complete no Haggle experience. Very knowled The experience I had purchasing a vehicle from Derik had to be the most relaxing I have ever had. It was a complete no Haggle experience. Very knowledgeable in the vehicle and had answers to every question I had. He was not a typical sales person, he wanted to know me and what I needed first then made his recommendations, then, found the PERFECT fit for me and my needs, plus a few extra perks I didn't know was available. He, and the others, made this purchase a dream. I don't want to knock the other sales people there, they all do what is right, but this guy, is a top tier person. Go and just have a look at their inventory and be as satisfied as I am. More
by Gary N.
Employees Worked With
Derik Buchtel
July 08, 2019
Leased new Tiguan - great service! Came in to the dealership with a general idea of what I was looking for and was met with very helpful and knowledge staff. They were very reasonable Came in to the dealership with a general idea of what I was looking for and was met with very helpful and knowledge staff. They were very reasonable with finding a price and options that suited my needs More
by JQ23ND
Employees Worked With
Nanika Orgil
July 08, 2019
Best buying experience ever The staff was awesome. No pressure. Even from the finance guy. We were in and out in under 90 minutes including a test drive. I will definitely buy The staff was awesome. No pressure. Even from the finance guy. We were in and out in under 90 minutes including a test drive. I will definitely buy more cars here. It was easily the best car buying experience I’ve had (8th or 9th car we’ve bought) More
by BOODANT
Employees Worked With
Ed Miller (?), Gerard Rose, RICHARD MAXWELL
July 08, 2019
Professional Everyone was very professional, friendly and organized. The entire process was done in approximately one hour. We have always had a great experience Everyone was very professional, friendly and organized. The entire process was done in approximately one hour. We have always had a great experience with Dirito Brothers and will continue to buy cars here. More
by GARRY547
Employees Worked With
July 07, 2019
Low pressure and friendly car buying experience We test drove and purchased a new Jetta from Dirito Brothers yesterday. Tashi took great care of us, answering all our questions and showing us a few We test drove and purchased a new Jetta from Dirito Brothers yesterday. Tashi took great care of us, answering all our questions and showing us a few cars with the different options we were considering. Recommend! More
by Meg
Employees Worked With
Tashi Tenzin
