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Dirito Brothers Walnut Creek Volkswagen
Walnut Creek, CA
4,875 Reviews
Dirito Brothers Walnut Creek Volkswagen has been a family owned and operated dealer since 1994, and throughout that time, we have passionately served the Walnut Creek community. Of course, when a dealership is doing things right to satisfy drivers, it grows and expands. Today, we serve loyal customers at our state-of-the-art facility that come from throughout the entire East Bay area, including Oakland and many areas across Northern California.
Despite all this success, our mission is far from complete. We want to make sure every driver is having their automotive needs met with attention, care, and perhaps most importantly, expertise. That’s why you can feel confident that the staff here at Dirito Brothers Walnut Creek Volkswagen is equipped to handle your needs, whether you’re buying one of our brand new Volkswagen models or are bringing your current vehicle in for repairs.
It’s this type of dedication from the Dirito Brothers Walnut Creek Volkswagen team that has allowed us to become recognized as a leader in sales and customer satisfaction through the Wolfsburg Crest Club award, as well as grow into one of the largest VW dealers in the United States.
If you’re looking for a Volkswagen dealer in Walnut Creek or anywhere else in the East Bay area, don’t just visit any dealership. Visit a dealership that has proven it knows how to make drivers happy and meet their needs with satisfaction. We look forward to meeting you and inviting you into the Dirito Brothers Walnut Creek Volkswagen family.
If you’re ready to get your Volkswagen experience started, take a look at the resources on our website or give us a call. We look forward to inviting you into our state-of-the-art facility and helping you get behind the wheel.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 4,875 reviews
June 30, 2019
Great deal without any pressure The first price that was offered was fair and didn’t require much more negotiating. We shopped around and couldn’t beat the price. Derik was very kn The first price that was offered was fair and didn’t require much more negotiating. We shopped around and couldn’t beat the price. Derik was very knowledgeable about the car we selected and all of the other VW models. He was able to answer all our questions. We have purchased from Dirito Brothers many times and never disappointed. More
by Egolf owner
Verified CustomerEmployees Worked With
Derik Buchtel
June 30, 2019
Service Department is a smooth operation. No hassle, full explanation plus details of service, and questions answered make for excellent customer relations. Service techs are knowledgeable, p No hassle, full explanation plus details of service, and questions answered make for excellent customer relations. Service techs are knowledgeable, personable, and courteous and go the extra mile to make sure you and your car are well taken care of. More
by JUFLETCH
Employees Worked With
June 30, 2019
Fast, efficient, and reasonably priced. I was headed to the tire shop for a tire repair and called Dirito on an off chance they could help since this dealer is close to my office. Quick chec I was headed to the tire shop for a tire repair and called Dirito on an off chance they could help since this dealer is close to my office. Quick check in, and the tire was fixed in less than an hour for a reasonable price. Thanks for the excellent customer service! More
by CYNTHIASSEED
Employees Worked With
Danny Keen
June 30, 2019
Pleasure buying process There was no haggling over the price , the up front Costco price was lower than other dealers prices . Diego was a pleasure to work with . The whole There was no haggling over the price , the up front Costco price was lower than other dealers prices . Diego was a pleasure to work with . The whole transaction was quick and easy. More
by HAREDS2
Employees Worked With
Diego Soto
June 29, 2019
Kevin I think Kevin was somewhat unexpected surprise compare to what I have experienced at your dealership in a very few occasions I have used your service I think Kevin was somewhat unexpected surprise compare to what I have experienced at your dealership in a very few occasions I have used your service in the past or called to requesting a some type of assistance. overall I thought that your organization sucked really bad with 0 customer service skills. I got to say that Kevin has changed my mind. Thank you Kevin, you do have patience to listen, ask questions to understand a problem, recommend the very reasonable course of action, follow up on my questions and most importantly very courteous person. More
by kaha254
Employees Worked With
June 29, 2019
60K Service Dirito Brothers alway do a good job. They keep in contact and let you know if there will be delays. A shuttle ride is always offered. Staff is know Dirito Brothers alway do a good job. They keep in contact and let you know if there will be delays. A shuttle ride is always offered. Staff is knowledgeable and friendly. More
by M Berg
June 29, 2019
Good job !!! I love the people that work in the service department ,nice and help me to find the problem of my car, all of them I give a 10 stars. Thank you to Dan I love the people that work in the service department ,nice and help me to find the problem of my car, all of them I give a 10 stars. Thank you to Danny. More
by CLARYSANZ19
Employees Worked With
Danny Keen
June 29, 2019
Service experience It.started with Carlo who made my appointment and scheduled an Uber, courteous and helpful as was the man who logged me . Then I headed to the lobby It.started with Carlo who made my appointment and scheduled an Uber, courteous and helpful as was the man who logged me . Then I headed to the lobby for a cup of Peers. I like the pictures. The service writer was knowledgeble and helpful. Also the man in the suit made sure my car was brought up during a busy time. More
by CUDAMAN1106
June 29, 2019
basics Derik was helpful the car is fine the basics of car dealer pre-delivery is to change the cabin and air filter and have 2 keys. Was not done air filter Derik was helpful the car is fine the basics of car dealer pre-delivery is to change the cabin and air filter and have 2 keys. Was not done air filter and cabin filter dirty and clogged and only 1 key if you want to make it right Ill recommend the dealership? More
by JEFFREYMOORE4369
Employees Worked With
Derik Buchtel
June 28, 2019
Excellent experience We have bought several cars here and will always come back. Car buying is never fun, but the Dirito Bros staff are always courteous, friendly and help We have bought several cars here and will always come back. Car buying is never fun, but the Dirito Bros staff are always courteous, friendly and helpful. More
by JAN.GURSKE
Employees Worked With
