Back

Dirito Brothers Walnut Creek Volkswagen

Walnut Creek, CA

4.7
4,937 Reviews
Dirito Brothers Walnut Creek Volkswagen has been a family owned and operated dealer since 1994, and throughout that time, we have passionately served the Walnut Creek community. Of course, when a dealership is doing things right to satisfy drivers, it grows and expands. Today, we serve loyal customers at our state-of-the-art facility that come from throughout the entire East Bay area, including Oakland and many areas across Northern California. Despite all this success, our mission is far from complete. We want to make sure every driver is having their automotive needs met with attention, care, and perhaps most importantly, expertise. That’s why you can feel confident that the staff here at Dirito Brothers Walnut Creek Volkswagen is equipped to handle your needs, whether you’re buying one of our brand new Volkswagen models or are bringing your current vehicle in for repairs. It’s this type of dedication from the Dirito Brothers Walnut Creek Volkswagen team that has allowed us to become recognized as a leader in sales and customer satisfaction through the Wolfsburg Crest Club award, as well as grow into one of the largest VW dealers in the United States. If you’re looking for a Volkswagen dealer in Walnut Creek or anywhere else in the East Bay area, don’t just visit any dealership. Visit a dealership that has proven it knows how to make drivers happy and meet their needs with satisfaction. We look forward to meeting you and inviting you into the Dirito Brothers Walnut Creek Volkswagen family. If you’re ready to get your Volkswagen experience started, take a look at the resources on our website or give us a call. We look forward to inviting you into our state-of-the-art facility and helping you get behind the wheel.
Contact Dealership

2020 North Main Street

Walnut Creek, CA

94596

Directions

By Type

Showing 4,937 reviews

July 21, 2019

Positive used car buying experience Hi - this is a positive review for my used car buying experience. Really appreciated Tashi's informative and helpful style Also appreciate what fel More

by JeMe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Tashi Tenzin
Jul 22, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

Thanks so much for sharing your experience purchasing a used vehicle here, I hope you enjoy it for many years to come!

July 21, 2019

Fastest service ever. I think that we set a world record on how much time we stayed in the dealership before getting the car. We talked to Ron over the phone and by the tim More

by mohamedmohamedphd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Simi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Oscar Dryden
Jul 22, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

Congratulations on your new VW and thanks for the awesome review!

July 20, 2019

Very easy, helpful ... great! Kevin was awesome! Helpful informative and kind. Our Jetta was serviced quickly and it was SO easy!!! I have two VWs and Dirito Brothers is THE best!! More

by THEDONATS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill - shuttle
Jul 22, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you very much! We really appreciate this awesome review!

July 20, 2019

Awesome experience! Shannon did a phenomenal job managing the maintenance and work on our car. She kept us informed every step of the way, promptly answered all of our qu More

by KATIECSWIM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shannon Sousa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you so much for letting us know that Shannon provided you with such outstanding service, I know she will appreciate your taking the time to write this review!

July 20, 2019

Pleasant and efficient My experience was a pleasant and efficient one. I’m satisfied with the service I received and I would recommend Dirito Volkswagen to friends or family More

by KRISTIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shannon Sousa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Ritola
Jul 22, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

Thanks so much for the review and recommendation Kristin!

July 20, 2019

Comfy Auto Service I don’t ever have a problem bringing my car to this dealership for service. People are friendly and helpful, place is very clean and nice and the serv More

by Maria Reyes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The male reception guy was super friendly and patiently explained everything!
Jul 22, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for being a long-time customer, it's great to hear that you feel comfortable waiting here and that you have been consistently receiving top-notch service!

July 20, 2019

Simple, quick Kevin did a wonderful job of explaining to me each item and the cost. We both went over the job, so things that had already been accomplished were not More

by JEMCVANE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Both curtisy drivers were great
Jul 22, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

I'm glad to hear Kevin communicated the details to you clearly and effectively, thanks for the five star review!

July 20, 2019

Great Customer Service I experienced great customer service here. The different service packages were explained in detail in terms understandable to a non car person so I kn More

by Xray21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

It's great to hear that we communicated all the details to you effectively and clearly, thanks so much for sharing your experience!

July 20, 2019

2 car deal Easy in and out with clear communication throughout. Pleasure to do business this way. Helpful with drop off and transportation after deal was done. More

by henk.vanniekerk
Recommend Dealer
Yes
Employees Worked With
Gerard Rose
Jul 22, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

Thanks so much for the great review, we appreciate your business!

July 20, 2019

Great experience Everyone took great care of my car and me. Kevin was a big help from the very beginning. I would not hesitate to bring my car here again. More

by PGSETO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

Thanks so much for the great review, we appreciate it!

...
369
...