Dirito Brothers Walnut Creek Volkswagen

Dealer service without the typical dealer attitude Tim clearly explained the pricing options for the 20k mile service without any pressure on me to select a particular one. They were able to complete t Tim clearly explained the pricing options for the 20k mile service without any pressure on me to select a particular one. They were able to complete the work while I waited and were done when they said would be. I'm not sure which tech worked on my car, but everything felt great on the drive home. I live 1.5 hour drive away - these guys are the best VW dealer in the Bay Area and are worth the extra travel time for me. More

Excellent service department Very efficient from getting appointment to getting car maintenance. Helpful and excellent staff. there is a dealer closer to my house and it is very Very efficient from getting appointment to getting car maintenance. Helpful and excellent staff. there is a dealer closer to my house and it is very hard to get through on the phone and set up appointments, happy to travel a little farther to Walnut Creek. More

Easygoing/ no pressure Pleasant buying experience. A good sized inventory with reasonable pricing. This will be our sixth family VW and we are glad we bought from Dirito Br Pleasant buying experience. A good sized inventory with reasonable pricing. This will be our sixth family VW and we are glad we bought from Dirito Brothers. More

Andres Garcia a knowledgeable and professional sales person. The dealership carried the vehicle we were looking for. Staff friendly and easy to work with. My only negative comment would be the length of time we The dealership carried the vehicle we were looking for. Staff friendly and easy to work with. My only negative comment would be the length of time we waited finally get in and see the financial person. Over an hour. More

Great service department . From the moment I drove in I felt welcome. My service advisor asked if I need a car to drive while my vehicle was being repaired. I didn’t need it s . From the moment I drove in I felt welcome. My service advisor asked if I need a car to drive while my vehicle was being repaired. I didn’t need it so I took the shuttle. is very happy with my service advisor and the technician actually left his card in my car. I was very pleased with the service and I definitely will be back. thank you Dirito brothers and thank you Brian ! @ Doritos brothers for fixing my car. I’ve been driving a few days now and everything is operating as designed ! Lisa More

Great customer service Peter was very responsive and flexible with schedule. He had a car ready for me to drive. He was very knowledgeable about the various options on eac Peter was very responsive and flexible with schedule. He had a car ready for me to drive. He was very knowledgeable about the various options on each of the models. He helped me make the right choice for me. More

Friendly and caring. I was prepared to come in with a bit of a chip on my shoulder because I thought the bill was going to be much more than it actually was. .I was pleas I was prepared to come in with a bit of a chip on my shoulder because I thought the bill was going to be much more than it actually was. .I was pleasantly surprised, not only with the bill but with the lovely service. I think you are the best Dealer and service center I have ever had the pleasure of caring for my car. Not only was the service Dept excellent, but the sales force, specifically Peter devries, sold me another Volkswagen Beetle that I didn't think I needed. He worked with us and came up with a nice Trade In and final price that made us very happy. It was an amazing day and Peter made it all seem so easy. Thank you, Peter. You feel like family. More

Great experiences with Diego from beginning to end! I contacted them online. Diego is extremely responsive and provides outstanding service. I highly recommend Diego for those who are in the market for I contacted them online. Diego is extremely responsive and provides outstanding service. I highly recommend Diego for those who are in the market for a VW. More

Perfect car-buying experience Ron Simi picked up my internet enquiry and made a thoughtful offer considering what was important to me. I got to the dealership and my wife changed t Ron Simi picked up my internet enquiry and made a thoughtful offer considering what was important to me. I got to the dealership and my wife changed the car color, but the dealership team took it in stride. When I got to the finance manager (Karen), we signed the papers for the deal that Ron offered me on our first contact - this was a first for me More

Great customer Service Awesome customer service , Great prices , Great environment to do business. They stay with you from beginning to end . Great follow up 👌🏼 Great Awesome customer service , Great prices , Great environment to do business. They stay with you from beginning to end . Great follow up 👌🏼 Great deals, I recommend this dealership . 👌🏼💯 More