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Dirito Brothers Walnut Creek Volkswagen
Walnut Creek, CA
4,934 Reviews
Dirito Brothers Walnut Creek Volkswagen has been a family owned and operated dealer since 1994, and throughout that time, we have passionately served the Walnut Creek community. Of course, when a dealership is doing things right to satisfy drivers, it grows and expands. Today, we serve loyal customers at our state-of-the-art facility that come from throughout the entire East Bay area, including Oakland and many areas across Northern California.
Despite all this success, our mission is far from complete. We want to make sure every driver is having their automotive needs met with attention, care, and perhaps most importantly, expertise. That’s why you can feel confident that the staff here at Dirito Brothers Walnut Creek Volkswagen is equipped to handle your needs, whether you’re buying one of our brand new Volkswagen models or are bringing your current vehicle in for repairs.
It’s this type of dedication from the Dirito Brothers Walnut Creek Volkswagen team that has allowed us to become recognized as a leader in sales and customer satisfaction through the Wolfsburg Crest Club award, as well as grow into one of the largest VW dealers in the United States.
If you’re looking for a Volkswagen dealer in Walnut Creek or anywhere else in the East Bay area, don’t just visit any dealership. Visit a dealership that has proven it knows how to make drivers happy and meet their needs with satisfaction. We look forward to meeting you and inviting you into the Dirito Brothers Walnut Creek Volkswagen family.
If you’re ready to get your Volkswagen experience started, take a look at the resources on our website or give us a call. We look forward to inviting you into our state-of-the-art facility and helping you get behind the wheel.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 4,934 reviews
June 13, 2019
Very kind and helpful The service that they provided was under warranty, it was dealt quickly without any problems. Tim was very kind to explain the details of the process The service that they provided was under warranty, it was dealt quickly without any problems. Tim was very kind to explain the details of the process kept me informed about progress of the completed work. Highly recommend them More
by z94109
Verified CustomerEmployees Worked With
Tim Luong
June 13, 2019
Had to have oil pan replaced in routine oil change. Was told the reason I needed a new oil pan was from too many oil changes. I only come in the recommended amount of time. How is that too many?If the o Was told the reason I needed a new oil pan was from too many oil changes. I only come in the recommended amount of time. How is that too many?If the oil pan degrades over time why isn’t this issue looked at during maintenance? I ended up paying double what I was initially quoted for a routine maintenance check due to the part not being in stock. Don’t get me wrong, I appreciate the service and all the employees are super nice and accommodating. More
by lcmilkovich
Employees Worked With
Thomas Decarie, Tim Luong
June 12, 2019
Quality Service Purchased my car from Dirito Brothers in 2006 and continue to return to them for service based on their friendly and quality service (and convenient l Purchased my car from Dirito Brothers in 2006 and continue to return to them for service based on their friendly and quality service (and convenient location near BART). Kevin was great at explaining the diagnosis and keeping me informed regarding the repairs. More
by kurtk
Employees Worked With
June 12, 2019
ECU recall They treated me well and fixed the issue quickly. Kevin helped assure that things would work out and he checked on me throughout my wait. They treated me well and fixed the issue quickly. Kevin helped assure that things would work out and he checked on me throughout my wait. More
by earthemi
Employees Worked With
June 12, 2019
quik service I was running late , and was expecting a two hour wait.so I had some coffee and went for a walk before my walk was over they called and told me my car I was running late , and was expecting a two hour wait.so I had some coffee and went for a walk before my walk was over they called and told me my car was ready. More
by walterio6102
June 11, 2019
Excellent All was great. I have worked a few times with Ron. He is excellent and took care of all my questions.i would always recommend him All was great. I have worked a few times with Ron. He is excellent and took care of all my questions.i would always recommend him More
by RONSIEGEL1
Employees Worked With
June 11, 2019
service is the best no need to comments i like the service all of the best. i do not need to wait very long . they asked me if i want to go somewhere they have ride. b no need to comments i like the service all of the best. i do not need to wait very long . they asked me if i want to go somewhere they have ride. but i don't need it . so far i like VW very much. More
by khinlaw43
Employees Worked With
Thomas Decarie
June 10, 2019
Good service Purchased used VW in downsizing move. Had minor problems with broken exterior door handle and missing cargo cover after sale. They fixed these immedia Purchased used VW in downsizing move. Had minor problems with broken exterior door handle and missing cargo cover after sale. They fixed these immediately to my full satisfaction.. Good service. More
by cdjames
June 10, 2019
Oscar and Jeff made it easy to buy a new eGolf. The main thing I would say is that Oscar and Jeff were ready and able to answer all my questions, show me all the viable options (I am turning in a le The main thing I would say is that Oscar and Jeff were ready and able to answer all my questions, show me all the viable options (I am turning in a leased eGolf), and make me an offer that I felt was fair. Even my experience in the finance office was easy and low pressure. I would definitely recommend Dirito Bros to friends and family. The other thing I should mention is that Oscar proactively reached out to me about the lease return and made sure we met well before the lease expiration. More
by TODDHOLLENBERG
Employees Worked With
Other Employees :
I'm sorry I cannot rememeber her name, but the finance manager was also great to work with., Oscar Dryden
June 10, 2019
Fast and easy We had a great experience with Doritos Brothers! Definitely recommend buying from this dealership. Very nice and not pushy at all. They where fast wit We had a great experience with Doritos Brothers! Definitely recommend buying from this dealership. Very nice and not pushy at all. They where fast with the paper work which can be draining but it was a great experience More
by CELESTE22WEBB
Employees Worked With
Peter
