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Dirito Brothers Walnut Creek Volkswagen

Walnut Creek, CA

4.7
4,828 Reviews
Dirito Brothers Walnut Creek Volkswagen has been a family owned and operated dealer since 1994, and throughout that time, we have passionately served the Walnut Creek community. Of course, when a dealership is doing things right to satisfy drivers, it grows and expands. Today, we serve loyal customers at our state-of-the-art facility that come from throughout the entire East Bay area, including Oakland and many areas across Northern California. Despite all this success, our mission is far from complete. We want to make sure every driver is having their automotive needs met with attention, care, and perhaps most importantly, expertise. That’s why you can feel confident that the staff here at Dirito Brothers Walnut Creek Volkswagen is equipped to handle your needs, whether you’re buying one of our brand new Volkswagen models or are bringing your current vehicle in for repairs. It’s this type of dedication from the Dirito Brothers Walnut Creek Volkswagen team that has allowed us to become recognized as a leader in sales and customer satisfaction through the Wolfsburg Crest Club award, as well as grow into one of the largest VW dealers in the United States. If you’re looking for a Volkswagen dealer in Walnut Creek or anywhere else in the East Bay area, don’t just visit any dealership. Visit a dealership that has proven it knows how to make drivers happy and meet their needs with satisfaction. We look forward to meeting you and inviting you into the Dirito Brothers Walnut Creek Volkswagen family. If you’re ready to get your Volkswagen experience started, take a look at the resources on our website or give us a call. We look forward to inviting you into our state-of-the-art facility and helping you get behind the wheel.
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2020 North Main Street

Walnut Creek, CA

94596

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Showing 4,828 reviews

May 09, 2019

Great customer service Shannon is fantastic! She is very friendly, efficient and knowledgeable. Shannon took the time to explain my first service on my new car. I really en More

by mebatti
Recommend Dealer
Yes
Employees Worked With
Shannon Sousa
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

Thanks for letting us know Shannon provided you with such excellent service!

May 09, 2019

Solid dealer They did a good job for me, took awhile to get the money from my trade in but it had nothing to do with Dirito Bros. They kept in contact and let me k More

by M.Pizza
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jacque Vigil
May 20, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

Thanks so much for the input!

May 09, 2019

Kevin was the awesome part , the repair seems to be perfect! Really appreciate your servicing whilst I waited ! I was impressed that you had a Capacitor More

by frhoward1
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for letting us know that Kevin provided such terrific service to you!

May 09, 2019

Excellent Very easy to schedule service , Kevin is very helpful and clearly explains what service will be done and when you can expect the work to completed. More

by pkoonce
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

Thanks so much for the five star review!

May 08, 2019

Great customer service is why I come here I went in for an oil change and the service advisors made me feel right at home. I had spoken to Shannon and she set up my appointment. Thomas Decarie More

by Trahmani
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shannon Sousa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thomas Decarie
May 20, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you so much for taking the time to write this excellent review!

May 08, 2019

Excellent service, great people to buy a New Vehicle from Up front good deal, no messing around, integrity is now back in the Motor Vehicle Industry with Dirito Brothers Volkswagen , Andreas was very easy to More

by JWL747
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andres Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

Thanks for the five star review!

May 08, 2019

Amazing work, friendly person and told me everything that was going on with my car. My car was able to be finished early and he promptly called me to pick up More

by michaelmuela
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

Thanks Michael, we appreciate the review!

May 08, 2019

Accommodating and Professional The service folks were professional and provided excellent service! Thomas Decarie took care of my concerns in a professional and timely manner! I wou More

by PANJSHERIAMIN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thomas Decarie
May 20, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

Thanks for the review and recommendation!

May 07, 2019

My visit went great. My visit to have my car serviced for an oil change and service of the transmission. I am very pleased. My daughter has her car serviced here too. We h More

by 1Mapgreek
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thomas Decarie
May 16, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

It's great to hear you and your family are receiving consistently top-notch service here!

May 07, 2019

Experience Danny was great throughout the entire experience. Would highly recommend using their services if you own and Volkswagen. Danny was very helpful and di More

by hunterheck27
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danny Keen
May 20, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

Thanks for letting us know that Danny provided such high quality service!

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