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Dirito Brothers Walnut Creek Volkswagen

Walnut Creek, CA

4.7
4,934 Reviews
Dirito Brothers Walnut Creek Volkswagen has been a family owned and operated dealer since 1994, and throughout that time, we have passionately served the Walnut Creek community. Of course, when a dealership is doing things right to satisfy drivers, it grows and expands. Today, we serve loyal customers at our state-of-the-art facility that come from throughout the entire East Bay area, including Oakland and many areas across Northern California. Despite all this success, our mission is far from complete. We want to make sure every driver is having their automotive needs met with attention, care, and perhaps most importantly, expertise. That’s why you can feel confident that the staff here at Dirito Brothers Walnut Creek Volkswagen is equipped to handle your needs, whether you’re buying one of our brand new Volkswagen models or are bringing your current vehicle in for repairs. It’s this type of dedication from the Dirito Brothers Walnut Creek Volkswagen team that has allowed us to become recognized as a leader in sales and customer satisfaction through the Wolfsburg Crest Club award, as well as grow into one of the largest VW dealers in the United States. If you’re looking for a Volkswagen dealer in Walnut Creek or anywhere else in the East Bay area, don’t just visit any dealership. Visit a dealership that has proven it knows how to make drivers happy and meet their needs with satisfaction. We look forward to meeting you and inviting you into the Dirito Brothers Walnut Creek Volkswagen family. If you’re ready to get your Volkswagen experience started, take a look at the resources on our website or give us a call. We look forward to inviting you into our state-of-the-art facility and helping you get behind the wheel.
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2020 North Main Street

Walnut Creek, CA

94596

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Showing 4,934 reviews

June 10, 2019

Fast , easy , great costumer service Saul helped out so much I did a trade and got into a better and bigger car for me and my family , it was fast and easy I was in and out ! He was great More

by KADIJAHSMITH50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Saul Canela
Jun 10, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

Thanks so much and congratulations on your new VW!

June 10, 2019

Saul and the rest of the Volkswagen team Excellent all around customer service. Could not have asked for a better experience. Everything went smoothly. Efficient and delightful. Would highly More

by FELICITYJOHNODELL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Saul Canela
Jun 10, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

Thanks Felicity, it's great to hear that you had such a positive experience!

June 10, 2019

Richard was awesome ! I would highly recommend Dirito Brothers Volkswagen to all my friends. The experience was professional and enjoyable. You made it so easy for us to bu More

by KELLYTREVETHAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
RICHARD MAXWELL
Jun 10, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

Congratulations on your new VW and thanks so much for the review and recommendation!

June 08, 2019

Exceptional experience Exceptional service! John was patient and kind; making this a very positive experience. There was no pressure and John allowed us to take the time w More

by MSD123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

Thanks so much for letting us know about your experience here and John's customer service!

June 08, 2019

No pressure Enjoyed our experience at this location. Nice group of guys. Didn't feel pressured into buying and very satisfied with everything. Got a great deal on More

by MYKEBAUTISTA83
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derik Buchtel
Jun 10, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

Thanks so much for the great review and recommendation!

June 08, 2019

Just like family I brought one of my two VW's in for its annual service. I made my appointment online. I arrived and was greeted nicely by a gentleman who took my ke More

by Mac Jonez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shannon Sousa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill the Shuttle Driver
Jun 10, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you so much for taking the time to write this detailed and thoughtful review, it's great to hear we have earned your loyalty over the years!

June 08, 2019

Great service ! Been coming here for a few years and each time, I had no complaints. The complimentary shuttle service is great too! Highly recommend. More

by quixlu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you so much for the review and recommendation! It's great to hear from a long-time customer that you have been consistently receiving excellent service!

June 07, 2019

Easy and professional Sharon was great checking me in and out and answering my questions. The service took longer than I'd hoped, but within the maximum time Sharon had pre More

by BBANKS419
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shannon Sousa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for the feedback, I'm glad to hear Sharon communicated the details to you thoroughly, and I hope that next time we can get your car done sooner!

June 07, 2019

Bad customer service Upon arrival I had to wait for my service advisor who was roaming the office chatting, per another employee. The quote given to me for 4 new tires was More

by serena_martinez88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Carlo - cashier , Danny Keen
June 06, 2019

Maintenance service Kevin, my service advisor did an excellent job, start to finish. He has been my service advisor in the past and consistently does a great job. More

by Mr. Johnson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

Thanks for trusting us with your business, and I know Kevin will appreciate your review!

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