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Dirito Brothers Walnut Creek Volkswagen
Walnut Creek, CA
4,884 Reviews
Dirito Brothers Walnut Creek Volkswagen has been a family owned and operated dealer since 1994, and throughout that time, we have passionately served the Walnut Creek community. Of course, when a dealership is doing things right to satisfy drivers, it grows and expands. Today, we serve loyal customers at our state-of-the-art facility that come from throughout the entire East Bay area, including Oakland and many areas across Northern California.
Despite all this success, our mission is far from complete. We want to make sure every driver is having their automotive needs met with attention, care, and perhaps most importantly, expertise. That’s why you can feel confident that the staff here at Dirito Brothers Walnut Creek Volkswagen is equipped to handle your needs, whether you’re buying one of our brand new Volkswagen models or are bringing your current vehicle in for repairs.
It’s this type of dedication from the Dirito Brothers Walnut Creek Volkswagen team that has allowed us to become recognized as a leader in sales and customer satisfaction through the Wolfsburg Crest Club award, as well as grow into one of the largest VW dealers in the United States.
If you’re looking for a Volkswagen dealer in Walnut Creek or anywhere else in the East Bay area, don’t just visit any dealership. Visit a dealership that has proven it knows how to make drivers happy and meet their needs with satisfaction. We look forward to meeting you and inviting you into the Dirito Brothers Walnut Creek Volkswagen family.
If you’re ready to get your Volkswagen experience started, take a look at the resources on our website or give us a call. We look forward to inviting you into our state-of-the-art facility and helping you get behind the wheel.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 4,884 reviews
May 11, 2019
90k Service The service I received was excellent. My car was finished when they said it would be and Dustin went over the estimate with me about what work was goi The service I received was excellent. My car was finished when they said it would be and Dustin went over the estimate with me about what work was going to be done on my car. There were no hidden fees and they even offered me a ride back my work place. Would definitely recommend! More
by HBURGESS1989
Verified CustomerEmployees Worked With
Dustin
May 11, 2019
Great VW Dealership! Finally! After several attempts at different VW dealerships, I've finally found one I can rely on and confidently trust the service! They are personable, detai After several attempts at different VW dealerships, I've finally found one I can rely on and confidently trust the service! They are personable, detailed, and follow through. Thank you, Dirito Brothers! More
by G
Employees Worked With
Dustin from the Service Dept. Great dude!
May 10, 2019
Service Appointment The service was very quick. It was easy to navigate and my service representative was very friendly and helpful. Overall I am satisfied with this serv The service was very quick. It was easy to navigate and my service representative was very friendly and helpful. Overall I am satisfied with this service More
by briandsguy
Employees Worked With
Thomas Decarie
May 10, 2019
Felt like a 2nd class citizen. Poor communication from techs. Left multiple messages, did not receive call backs to multiple messages. I had to initiate further calls due to not hav Poor communication from techs. Left multiple messages, did not receive call backs to multiple messages. I had to initiate further calls due to not having someone return my calls. My vehicle was in the shop for 7 days.... More
by tornkool
May 10, 2019
Great experience. Saul was awesome! We went in just to start looking at cars since my lease was almost up on another car. The experience was so pleasant, and Saul was so helpful with abs We went in just to start looking at cars since my lease was almost up on another car. The experience was so pleasant, and Saul was so helpful with absolutely no pressure, that we ended up leaving with a new Tiguan that day! More
by jw1230984713297
Employees Worked With
Saul Canela
May 09, 2019
Excellent customer service. The customer service at Dirito Brothers is exceptional. They are very friendly and professional. This last visit I was assisted by Thomas. He was wond The customer service at Dirito Brothers is exceptional. They are very friendly and professional. This last visit I was assisted by Thomas. He was wonderful. More
by fridak1
Employees Worked With
Thomas Decarie
May 09, 2019
Excellent Very easy to schedule service , Kevin is very helpful and clearly explains what service will be done and when you can expect the work to completed. Very easy to schedule service , Kevin is very helpful and clearly explains what service will be done and when you can expect the work to completed. More
by pkoonce
Employees Worked With
May 09, 2019
Kevin was the awesome part , the repair seems to be perfect! Really appreciate your servicing whilst I waited ! I was impressed that you had a Capacitor was the awesome part , the repair seems to be perfect! Really appreciate your servicing whilst I waited ! I was impressed that you had a Capacitor for a 2008 Golf 😎 More
by frhoward1
Employees Worked With
May 09, 2019
Great customer service Shannon is fantastic! She is very friendly, efficient and knowledgeable. Shannon took the time to explain my first service on my new car. I really en Shannon is fantastic! She is very friendly, efficient and knowledgeable. Shannon took the time to explain my first service on my new car. I really enjoyed the experience she provided. Thank you! More
by mebatti
Employees Worked With
May 09, 2019
Solid dealer They did a good job for me, took awhile to get the money from my trade in but it had nothing to do with Dirito Bros. They kept in contact and let me k They did a good job for me, took awhile to get the money from my trade in but it had nothing to do with Dirito Bros. They kept in contact and let me know what was going on so I appreciated that. More
by M.Pizza
