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Dirito Brothers Walnut Creek Volkswagen
Walnut Creek, CA
4,884 Reviews
Dirito Brothers Walnut Creek Volkswagen has been a family owned and operated dealer since 1994, and throughout that time, we have passionately served the Walnut Creek community. Of course, when a dealership is doing things right to satisfy drivers, it grows and expands. Today, we serve loyal customers at our state-of-the-art facility that come from throughout the entire East Bay area, including Oakland and many areas across Northern California.
Despite all this success, our mission is far from complete. We want to make sure every driver is having their automotive needs met with attention, care, and perhaps most importantly, expertise. That’s why you can feel confident that the staff here at Dirito Brothers Walnut Creek Volkswagen is equipped to handle your needs, whether you’re buying one of our brand new Volkswagen models or are bringing your current vehicle in for repairs.
It’s this type of dedication from the Dirito Brothers Walnut Creek Volkswagen team that has allowed us to become recognized as a leader in sales and customer satisfaction through the Wolfsburg Crest Club award, as well as grow into one of the largest VW dealers in the United States.
If you’re looking for a Volkswagen dealer in Walnut Creek or anywhere else in the East Bay area, don’t just visit any dealership. Visit a dealership that has proven it knows how to make drivers happy and meet their needs with satisfaction. We look forward to meeting you and inviting you into the Dirito Brothers Walnut Creek Volkswagen family.
If you’re ready to get your Volkswagen experience started, take a look at the resources on our website or give us a call. We look forward to inviting you into our state-of-the-art facility and helping you get behind the wheel.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 4,884 reviews
April 14, 2019
AWESOME Your sales man was wonderful with all his holistic approach from the onset to the finishing of the sales to me and my wife. He is good, enduring and w Your sales man was wonderful with all his holistic approach from the onset to the finishing of the sales to me and my wife. He is good, enduring and wonderful sales man that knows what his customer wants. The overall rating of this dealership is EXCELLENT More
by ECHENDU2
Verified CustomerEmployees Worked With
Diego Soto
April 14, 2019
Fabulous service I had not been to the dealership in many years but I needed a repair that I believesdwould be better completed by Volkswagon. I was not disappointed. I had not been to the dealership in many years but I needed a repair that I believesdwould be better completed by Volkswagon. I was not disappointed. When my car would not start and the tow company came 4 hours later than scheduled I was stressed out. Shannon was just what I needed to reassure me that I would be taken care of and not in a salesman kind of way. She listened to my concerns and made me feel truly cared about. She followed through with giving me frequent updates and explained my options and answered all of my questions. I could not have been happier. They were even able to reduce the final bill by salvaging some of my current parts. Thanks for renewing my faith in big dealerships. More
by STARLAT
Employees Worked With
April 14, 2019
Tashi was great!!! He was very informative. We had never driven a Volkswagen before and he sold us! He was very accommodating too. Yeah for Tashi! was great!!! He was very informative. We had never driven a Volkswagen before and he sold us! He was very accommodating too. Yeah for Tashi! More
by JAMIEGARSON
Employees Worked With
Ed Miller, Tashi Tenzin
April 13, 2019
Amazing and Reliable! Shannon was so great! My car needed a service and she got me right in, she was detailed in the description of what needed to be done and why, and she Shannon was so great! My car needed a service and she got me right in, she was detailed in the description of what needed to be done and why, and she quoted me nearly the exact price I paid! The reason for the discrepancy was that my car key needed a new battery (which I knew) and they replaced it for about $10. Great service!! Nice folks!! More
by LINDSEY.TAYLOR.PACE
Employees Worked With
April 13, 2019
Excellent Customer and great leasing experience I felt that the very personal care of Nanika was key to the great experience we had yesterday during the lease of the 2019 Tiguan. She was extremely h I felt that the very personal care of Nanika was key to the great experience we had yesterday during the lease of the 2019 Tiguan. She was extremely helpful and took care of us. We left the dealership relaxed and very satisfied with the purchase. More
by ELOSO63
Employees Worked With
Nanika Orgil
April 13, 2019
On time service, friendly, helpful staff Service staff person let me know when the car would be ready. He brought the car around himself to expedite. The 2 recalls were completed. Service staff person let me know when the car would be ready. He brought the car around himself to expedite. The 2 recalls were completed. More
by ALANANDA0208
Employees Worked With
Marc Venturella, Danny Keen
April 13, 2019
ilease options What do i do at the end of a lease? What choices are available to me? all the information needed, presented crystal clear. No complications presented. What do i do at the end of a lease? What choices are available to me? all the information needed, presented crystal clear. No complications presented. More
by GPFREE
Employees Worked With
Diego Soto
April 12, 2019
Excelent Services at Dirito Brothers Walnut Creek Volkswagen Excellent Services, friendly nice staff, excellent timing and transportation, special thanks to service consultants Tim Luong and Shannon and driver B Excellent Services, friendly nice staff, excellent timing and transportation, special thanks to service consultants Tim Luong and Shannon and driver Bill, tnank you very much! More
by vinogi
April 11, 2019
Outstanding service from Shannon at Dirito VW Solved my problem, gave me a rental car at no cost. Shannon was very nice and helped me with my problem. Very satisfied and will come again for my car Solved my problem, gave me a rental car at no cost. Shannon was very nice and helped me with my problem. Very satisfied and will come again for my car services More
by Kinagoo
Employees Worked With
April 11, 2019
good staff, good waiting area Dirito service is as good an experience as a "waiter" service area can get. The staff (Dustin) was very informative and a nice person to deal with. Dirito service is as good an experience as a "waiter" service area can get. The staff (Dustin) was very informative and a nice person to deal with. The waiting area is comfortable with wifi, coffee, etc. I have been coming to Dirito for a long time and will continue to do so. More
by John Stephen
Employees Worked With
Dustin
