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Dirito Brothers Walnut Creek Volkswagen

Walnut Creek, CA

4.7
4,852 Reviews
Dirito Brothers Walnut Creek Volkswagen has been a family owned and operated dealer since 1994, and throughout that time, we have passionately served the Walnut Creek community. Of course, when a dealership is doing things right to satisfy drivers, it grows and expands. Today, we serve loyal customers at our state-of-the-art facility that come from throughout the entire East Bay area, including Oakland and many areas across Northern California. Despite all this success, our mission is far from complete. We want to make sure every driver is having their automotive needs met with attention, care, and perhaps most importantly, expertise. That’s why you can feel confident that the staff here at Dirito Brothers Walnut Creek Volkswagen is equipped to handle your needs, whether you’re buying one of our brand new Volkswagen models or are bringing your current vehicle in for repairs. It’s this type of dedication from the Dirito Brothers Walnut Creek Volkswagen team that has allowed us to become recognized as a leader in sales and customer satisfaction through the Wolfsburg Crest Club award, as well as grow into one of the largest VW dealers in the United States. If you’re looking for a Volkswagen dealer in Walnut Creek or anywhere else in the East Bay area, don’t just visit any dealership. Visit a dealership that has proven it knows how to make drivers happy and meet their needs with satisfaction. We look forward to meeting you and inviting you into the Dirito Brothers Walnut Creek Volkswagen family. If you’re ready to get your Volkswagen experience started, take a look at the resources on our website or give us a call. We look forward to inviting you into our state-of-the-art facility and helping you get behind the wheel.
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2020 North Main Street

Walnut Creek, CA

94596

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Showing 4,852 reviews

March 25, 2019

Timing Belt and More! Kevin has helped me with my car for year's now. He is extremely knowledgeable, taking the time to explain any issues or concerns with my car so that More

by cynthia7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

Thanks Cynthia, that's great to hear and thank you for being a long-time customer and trusting us with your business!

March 25, 2019

Great customer service! Kevin was very helpful when any of my recommendations for my car needs a tune up. He will notify me by phone or text on updates on my car and when it More

by edominguez0587
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you so much, we strive to provide open communications and efficient service!

March 25, 2019

Great experience! I loved that our sales person Nanika was so easy to work with and made the process very smooth and effortless. We would recommend this dealer to all o More

by JENNGIL04
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nanika Orgil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

It's great to hear Nanika provided you and your daughter with such friendly service!

March 25, 2019

I only buy VW from Dirito Bros Since buying my first VW Jetta back in 2015, everything that had needed to be done to my car i have gone to Dirito Bros for. I hated my car buying exp More

by J.E.GIBBS13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nanika Orgil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brendan Shrieve, Saul Canela
Mar 25, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

It's great to hear from a long-time customer that you have been consistently receiving high quality service, thank you for trusting us with your business!

March 25, 2019

Pleasant and easy Ron Simi was super helpful and very pleasant. Made the whole experience a fun Saturday. We will recommend Dirito Brothers and Ron to our friends and More

by daslanian356
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Simi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you very much for the review and recommendation, we appreciate it!

March 25, 2019

Dealer rater Gus was very friendly and informative during our first visit to this dealer. He walked us through two car lots where we viewed several Tiguans and ma More

by JJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Augusto”Gus The Bus” Davila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

Thanks so much for the great review, we appreciate it!

March 24, 2019

Auto purchase experience I bought a Tiguan with Gerard last weekend and had a great experience.i was taken care from my trade in to the final drive off the lot More

by DDP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gerard Rose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

Congratulations on your Tiguan, I'm glad Gerard provided you with such great service!

March 24, 2019

Replaced wrong item Replaced wrong part to the tune of 2000 Car not checked upon completion. Problem still existed Spent addn’l 339 to get right and another day More

by ERIN18
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Another person did this original service and then dumped it on Danny. He is no longer with co, Danny Keen
Mar 29, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

Dear Erin, I’m so sorry to hear about this situation, but it sounds like Danny was able to fix it. Still, sincerest apologies for your frustrations. Sincerely, Dirito Brothers Volkswagen

March 24, 2019

Good experience Good work. Nice customer service. My first VW . Love it . I would highly recommend my family and friends to stop by and take a look More

by DFY338
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derik Buchtel
Mar 25, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

Congratulations on your first VW, and thanks for the review!

March 24, 2019

New Tiguan lease experience Super helpful, finished sale in 45 min. Easy team to work with. Would highly recommend to friends. this has always been my favorite vw dealership and More

by MORIAH.HODGES
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

I'm glad to hear you were able to lease your new Tiguan in such an efficient manner, thank you so much for the review and recommendation - we appreciate your business!

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