Back

Dirito Brothers Walnut Creek Volkswagen

Walnut Creek, CA

4.7
4,874 Reviews
Dirito Brothers Walnut Creek Volkswagen has been a family owned and operated dealer since 1994, and throughout that time, we have passionately served the Walnut Creek community. Of course, when a dealership is doing things right to satisfy drivers, it grows and expands. Today, we serve loyal customers at our state-of-the-art facility that come from throughout the entire East Bay area, including Oakland and many areas across Northern California. Despite all this success, our mission is far from complete. We want to make sure every driver is having their automotive needs met with attention, care, and perhaps most importantly, expertise. That’s why you can feel confident that the staff here at Dirito Brothers Walnut Creek Volkswagen is equipped to handle your needs, whether you’re buying one of our brand new Volkswagen models or are bringing your current vehicle in for repairs. It’s this type of dedication from the Dirito Brothers Walnut Creek Volkswagen team that has allowed us to become recognized as a leader in sales and customer satisfaction through the Wolfsburg Crest Club award, as well as grow into one of the largest VW dealers in the United States. If you’re looking for a Volkswagen dealer in Walnut Creek or anywhere else in the East Bay area, don’t just visit any dealership. Visit a dealership that has proven it knows how to make drivers happy and meet their needs with satisfaction. We look forward to meeting you and inviting you into the Dirito Brothers Walnut Creek Volkswagen family. If you’re ready to get your Volkswagen experience started, take a look at the resources on our website or give us a call. We look forward to inviting you into our state-of-the-art facility and helping you get behind the wheel.
Contact Dealership

2020 North Main Street

Walnut Creek, CA

94596

Directions

By Type

Showing 4,874 reviews

March 24, 2019

New Tiguan lease experience Super helpful, finished sale in 45 min. Easy team to work with. Would highly recommend to friends. this has always been my favorite vw dealership and More

by MORIAH.HODGES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

I'm glad to hear you were able to lease your new Tiguan in such an efficient manner, thank you so much for the review and recommendation - we appreciate your business!

March 24, 2019

Replaced wrong item Replaced wrong part to the tune of 2000 Car not checked upon completion. Problem still existed Spent addn’l 339 to get right and another day More

by ERIN18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Another person did this original service and then dumped it on Danny. He is no longer with co, Danny Keen
Mar 29, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

Dear Erin, I’m so sorry to hear about this situation, but it sounds like Danny was able to fix it. Still, sincerest apologies for your frustrations. Sincerely, Dirito Brothers Volkswagen

March 23, 2019

Helpful and honest I have leased 5 vehicles from this dealership as they do not try to oversell, and they give you all the information you need to make an informed deci More

by SHORTEE1963
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Simi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you so much for being a long-time customer, we really appreciate your trusting us with your business over the years!

March 23, 2019

Recall of VW Made Appointment the day before; Came on time , Checked in, got ride home by a very good and friendly shuttle driver (Bill). After 4 hours received a More

by KALTENBERG
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Duncan (Check in)
Mar 25, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

Thanks for the review, I'm glad to hear your wife's clock was adjusted, that's always a nice surprise!

March 23, 2019

Great customer service I very much appreciated that there was no pressure to buy whatsoever. Very very pleasant car purchase. Definitely will recommend this dealership to my More

by mcponce2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Cord
Mar 25, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

It's great to hear that you had a pleasant and low-key experience here, thank you!

March 22, 2019

Excellent Experience I love the feeling I get when I work with Dirito Brothers. Their overall organization makes me feel valued, appreciated and welcome. The ease of makin More

by SLIDDLE714
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Luong
Mar 25, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you so much for this awesome review, we really appreciate your taking the time to let us know about your experiences here!

March 22, 2019

Bought gti No bs pricing offered by sal. Very easy to work with and good process though the entire sale of the car. Did not try to nickle and dime me. More

by DESIBOIGARY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Saul Canela
Mar 25, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

Thanks so much and congrats on your GTI!

March 22, 2019

Efficient and friendly, a great experience We were able to get all the info we needed online and then when we got to the dealership it was just a matter of the test drive. Diego was fantastic! More

by DIZZNEY00
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diego Soto
Mar 25, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

Congratulations on your first (not counting Bug!) VW and thanks so much for the great review!

March 19, 2019

great dealership, great service Our sales rep Gus was great. Did not put, but guided us through the process. Loved how fast and inviting everybody in the dealership was. Great place. More

by JuliaPiv
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Augusto”Gus The Bus” Davila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

Thanks Julia, we appreciate the feedback!

March 18, 2019

EXCELLENT SERVICE FROM SHANNON AND CREW Thanks Shannon and crew fro the great 40K service. Super impressed by the ease of scheduling appointment to turnaround time. Shannon was a pleasure to More

by bobt5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shannon Sousa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

I'm glad to hear you service went so smoothly!

...
401
...