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Dirito Brothers Walnut Creek Volkswagen

Walnut Creek, CA

4.7
4,852 Reviews
Dirito Brothers Walnut Creek Volkswagen has been a family owned and operated dealer since 1994, and throughout that time, we have passionately served the Walnut Creek community. Of course, when a dealership is doing things right to satisfy drivers, it grows and expands. Today, we serve loyal customers at our state-of-the-art facility that come from throughout the entire East Bay area, including Oakland and many areas across Northern California. Despite all this success, our mission is far from complete. We want to make sure every driver is having their automotive needs met with attention, care, and perhaps most importantly, expertise. That’s why you can feel confident that the staff here at Dirito Brothers Walnut Creek Volkswagen is equipped to handle your needs, whether you’re buying one of our brand new Volkswagen models or are bringing your current vehicle in for repairs. It’s this type of dedication from the Dirito Brothers Walnut Creek Volkswagen team that has allowed us to become recognized as a leader in sales and customer satisfaction through the Wolfsburg Crest Club award, as well as grow into one of the largest VW dealers in the United States. If you’re looking for a Volkswagen dealer in Walnut Creek or anywhere else in the East Bay area, don’t just visit any dealership. Visit a dealership that has proven it knows how to make drivers happy and meet their needs with satisfaction. We look forward to meeting you and inviting you into the Dirito Brothers Walnut Creek Volkswagen family. If you’re ready to get your Volkswagen experience started, take a look at the resources on our website or give us a call. We look forward to inviting you into our state-of-the-art facility and helping you get behind the wheel.
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2020 North Main Street

Walnut Creek, CA

94596

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Showing 4,852 reviews

March 10, 2019

Great Experience Very positive and pressure free environment. Gus was very attentive and listened to our needs and wants. Very pleased with the whole process from be More

by YEZEG23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Augusto”Gus The Bus” Davila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ed in finance
Mar 12, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you so much for the thoughtful review!

March 10, 2019

Courteous, no pressure, The whole car buy experience was great no pressure to buy and answered all questions regarding the vehicle we brought. Also was willing to work on the More

by NILEY88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Dirito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Saul Canela
Mar 12, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

I'm glad to hear you got a great car at a great price!

March 09, 2019

Am very Satisfied The location is great. The waiting area is very cozy. Their employeees are very friendly and helpful. They made me feel very welcome and comfortable. More

by KRYSIATULIK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Diego Soto, Oscar Dryden , Tim Luong
Mar 12, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for letting us know that our efforts to provide a welcoming environment are appreciated!

March 09, 2019

20,000 Service Had a good experience and got a courtesy discount for my Volkswagen Passat 20k factory service. I may be coming back for 30k service. Tim was great! More

by PETER.BADE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Luong
Mar 12, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for the great review Peter, we hope to see you again!

March 09, 2019

10K service The process to take the car in for all things that needed service was very easy, simple, friendly and fast. I was even granted a courtesy vehicle whic More

by soverbaugh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Luong
Mar 12, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

We try to make the service process efficient for our customers so thank you for the review!

March 07, 2019

Oil change Went in on a Monday morning for an oil change, everything went great! My car was done in an hour and a half and customer service was awesome! More

by MORGAN234
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shannon Sousa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marc Venturella
Mar 12, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

Thanks for the review Morgan, that's great to hear!

March 07, 2019

Incredible!!!!! Danny was incredibly helpful! It was the best experience with a car service I have ever had. He was able to extend my warranty and get a minor proble More

by KURNIKC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danny Keen
Mar 12, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for letting us know about your experience here at our Service Department and about Danny's terrific customer service!

March 07, 2019

Great experience Brought my Golf R in for 40k scheduled maintenance. Techs found that car was leaking coolant and thermostat needed to be replaced. Set me up with a re More

by Alan Wu
Recommend Dealer
Yes
Employees Worked With
Shannon Sousa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 12, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for the feedback Alan, we appreciate it!

March 07, 2019

Richard provided a great service I went to VW with the plan in mind to not get a new lease but Richard was great enough that ended up getting a new lease for another Jetta instead of More

by CARLOS48
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Maxwell
Mar 12, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

Congratulations on your Jetta and thanks for trusting us with your business!

March 07, 2019

Shannon was awesome Shannon did a great job. I have a Saab and was put into a bad situation with a when a recalled part that was installed at a Cadilac dealer caused mor More

by dandwelle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shannon Sousa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 12, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

I'm sorry to hear that you had so many issues but it's great to hear Shannon was able to get you back on the road again, thank you!

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