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Dirito Brothers Walnut Creek Volkswagen

Walnut Creek, CA

4.7
4,851 Reviews
Dirito Brothers Walnut Creek Volkswagen has been a family owned and operated dealer since 1994, and throughout that time, we have passionately served the Walnut Creek community. Of course, when a dealership is doing things right to satisfy drivers, it grows and expands. Today, we serve loyal customers at our state-of-the-art facility that come from throughout the entire East Bay area, including Oakland and many areas across Northern California. Despite all this success, our mission is far from complete. We want to make sure every driver is having their automotive needs met with attention, care, and perhaps most importantly, expertise. That’s why you can feel confident that the staff here at Dirito Brothers Walnut Creek Volkswagen is equipped to handle your needs, whether you’re buying one of our brand new Volkswagen models or are bringing your current vehicle in for repairs. It’s this type of dedication from the Dirito Brothers Walnut Creek Volkswagen team that has allowed us to become recognized as a leader in sales and customer satisfaction through the Wolfsburg Crest Club award, as well as grow into one of the largest VW dealers in the United States. If you’re looking for a Volkswagen dealer in Walnut Creek or anywhere else in the East Bay area, don’t just visit any dealership. Visit a dealership that has proven it knows how to make drivers happy and meet their needs with satisfaction. We look forward to meeting you and inviting you into the Dirito Brothers Walnut Creek Volkswagen family. If you’re ready to get your Volkswagen experience started, take a look at the resources on our website or give us a call. We look forward to inviting you into our state-of-the-art facility and helping you get behind the wheel.
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2020 North Main Street

Walnut Creek, CA

94596

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Showing 4,851 reviews

March 07, 2019

VW Tiguan buyer Gus was terrific! He showed us multiple vehicles new and used. No pressure sales person. We appreciated his good humor. Easy purchase. He took the More

by VWgirl99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Augusto”Gus The Bus” Davila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 12, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

Congratulations on your Tiguan and thank you for the review!

March 06, 2019

2 in 2 weeks As my wife and I recently relocated to the area, we looked for several options. A great friend recommended me Gus, as he just bought his new car form More

by Ale Arnez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Augusto”Gus The Bus” Davila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eddie !! (Finances)
Mar 06, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

Congratulations on your Tiguan and Jetta and thank you so much for taking the time to share your story about your experiences here!

March 06, 2019

Customer care Dirito bros is the best VW dealer on the state....always concerned with customer satisfaction. Very timely with information and repair status. Explai More

by STEVEVOSS1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shannon Sousa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

Thanks so much for this awesome review, Steve, we really appreciate the feedback!

March 06, 2019

Oil Change Went in on a Monday morning for an oil change, and everything went great! My car was ready within an hour and 1/2 and customer service was awesome!! More

by MORGAN234
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shannon Sousa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marc Venturella
Mar 12, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

Hi Morgan, we work hard to be efficient so thank you for the feedback!

March 06, 2019

Excellent experience The process of comparing different models was very well organized and they were knowledgeable about the vehicles that we were interested in. It made o More

by francis.t
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you Francis, that's great to hear!

March 06, 2019

Prompt service Service department did a good job taking care of my needs in a professional manner. My car was ready in a short amount of time considering it was on a More

by GJURIEN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danny Keen
Mar 06, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

I'm glad we could get you back on the road promptly!

March 06, 2019

Found the car we wanted at great price. Online sales rep was very helpful and greatly facilitated finding the car we wanted. Extra hard-copy paperwork imposed by credit department even thou More

by PHILHART8
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Diego Soto
Mar 06, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for the input Phil, it's important for us to hear what we are doing right, and where we can improve.

March 06, 2019

awesome experience Kevin did a great job advising me. My car was in on time and out on time. I was well taken care of and the work done is quality! More

by DEB1098
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

Thanks for letting us know Kevin provided you with top-notch service!

March 06, 2019

Very professional and honest I went to Dirito Brothers VW to get an oil change. My service guy Thomas, was very professional, nice and informative. Loved working with him. More

by Cathys1122
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thomas Decarie
Mar 06, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

Thanks for the great review Cathy!

March 05, 2019

Tashi was AMAZING!!! I had a great experience working with Tashi!! He made sure to explain everything to me and kept me informed of everything going on. There was no press More

by CYNTHIAZESATI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tashi Tenzin
Mar 06, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you so much for the great review and recommendation Cynthia!

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