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Dirito Brothers Walnut Creek Volkswagen
Walnut Creek, CA
5,091 Reviews
Dirito Brothers Walnut Creek Volkswagen has been a family owned and operated dealer since 1994, and throughout that time, we have passionately served the Walnut Creek community. Of course, when a dealership is doing things right to satisfy drivers, it grows and expands. Today, we serve loyal customers at our state-of-the-art facility that come from throughout the entire East Bay area, including Oakland and many areas across Northern California.
Despite all this success, our mission is far from complete. We want to make sure every driver is having their automotive needs met with attention, care, and perhaps most importantly, expertise. That’s why you can feel confident that the staff here at Dirito Brothers Walnut Creek Volkswagen is equipped to handle your needs, whether you’re buying one of our brand new Volkswagen models or are bringing your current vehicle in for repairs.
It’s this type of dedication from the Dirito Brothers Walnut Creek Volkswagen team that has allowed us to become recognized as a leader in sales and customer satisfaction through the Wolfsburg Crest Club award, as well as grow into one of the largest VW dealers in the United States.
If you’re looking for a Volkswagen dealer in Walnut Creek or anywhere else in the East Bay area, don’t just visit any dealership. Visit a dealership that has proven it knows how to make drivers happy and meet their needs with satisfaction. We look forward to meeting you and inviting you into the Dirito Brothers Walnut Creek Volkswagen family.
If you’re ready to get your Volkswagen experience started, take a look at the resources on our website or give us a call. We look forward to inviting you into our state-of-the-art facility and helping you get behind the wheel.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 5,091 reviews
May 23, 2019
excellent. Replacing a battery took hour & a half! Shannon said if I arrived at dealership by 12 noon I’d be on the Road By 1:30 and I was. Also Good price for battery replacement. Shannon said if I arrived at dealership by 12 noon I’d be on the Road By 1:30 and I was. Also Good price for battery replacement. More
by LOUADAMO
Verified CustomerEmployees Worked With
May 23, 2019
Top Service professional focus by advisor Kevin & senior tec Real experienced professionals were fantastic to deal with on a problem that existed since 2019 Jetta acquisition last Sept. I would strongly recommen Real experienced professionals were fantastic to deal with on a problem that existed since 2019 Jetta acquisition last Sept. I would strongly recommend this dealership/service team professionals to all. More
by sbrad1979
May 22, 2019
Andres Garcia / salesmen Andres went above and beyond to ensure we found a deal with a vehicle with specs we wanted and at a price we could afford. Andres did not haggle and Andres went above and beyond to ensure we found a deal with a vehicle with specs we wanted and at a price we could afford. Andres did not haggle and put absolutely no pressure on us. He promptly responded to calls and spent the better part of two days working with me over the phone, so when I came in with my wife only paperwork had to be completed. When my wife saw the car and realized she preferred other trim/color options - Andres did not hesitate, found the vehicle, and did not change the deal despite better options. Andres is the reason I will go back to VW when I need another vehicle and why I will recommend Dirito Brothers VW. More
by JOSHRAMIREZ
Employees Worked With
May 22, 2019
Shannon is so accommodating, great customer service Doritos Bros goes back quite a few years. Have purchased 4 cars from them. There customer service is what continues taking me back to purchase my vehi Doritos Bros goes back quite a few years. Have purchased 4 cars from them. There customer service is what continues taking me back to purchase my vehicles. All the employees go out of their way to be kind, efficient and accommodating. More
by CHANUPA
Employees Worked With
May 22, 2019
Great Purchase Experience Everyone at Dirito Brothers was very genuine and friendly in helping me with my car needs. I was in the market for a new car after an accident and did Everyone at Dirito Brothers was very genuine and friendly in helping me with my car needs. I was in the market for a new car after an accident and didn't want to be pressured to be buying something by a pushy salesman. Luckily, this was not the experience I had at Dirito Brothers! They were extremely understanding of my situation, great customer service in regards to addressing my concerns and providing me as much information as I needed, and I felt cared about as a customer. Would highly recommend them! More
by MADDIEMAHONEY
May 22, 2019
Service Center you can TRUST I had to have one of my VW services and fixed Job Very Well done in a timely manner I was informed of all aspects of the service, Staff very Pleasa I had to have one of my VW services and fixed Job Very Well done in a timely manner I was informed of all aspects of the service, Staff very Pleasant, Professional and Honest Great Customer Service. It has become Rare to find a place like this Carry On the Good Work !!! Thank you for the great Customer Service you Provide I Highly Recommend Dirito Brothers Service department More
by adel_DTW
May 21, 2019
Excelent Service I live in San Mateo County and I like to go to Dirito Brothers Walnut Creek Volkswagen they give good and fast service thank you I live in San Mateo County and I like to go to Dirito Brothers Walnut Creek Volkswagen they give good and fast service thank you More
by marortega91
Employees Worked With
Danny Keen
May 21, 2019
Fantastic Service Best service I have gotten anywhere in a long time. Car broke down limped into your shop. A quick shuttle ride home,shortly a phone call from Shannon Best service I have gotten anywhere in a long time. Car broke down limped into your shop. A quick shuttle ride home,shortly a phone call from Shannon with a diagnosis and repair estimate. I received a call later on in the afternoon telling me my car was done. Once again a quick shuttle ride back to the shop to get my car. More
by cfoley0
Employees Worked With
May 21, 2019
Excellent experience. I did not expect to buy on my first day looking at cars but I was treated well and presented with an excellent deal. No regrets. I did not expect to buy on my first day looking at cars but I was treated well and presented with an excellent deal. No regrets. More
by LARRY777777
May 20, 2019
First Oil Change Great experience from the moment I pulled into the drive. I was greeted and checked in then I went in and met with the service advisor. Tols him my ne Great experience from the moment I pulled into the drive. I was greeted and checked in then I went in and met with the service advisor. Tols him my needs and I waited for my car to be finished. They finished early and when I went to check out with the service advisor he went over everthing they checked out on my car. It was fast and easy. More
by M.Denham
Employees Worked With
Danny Keen
