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Dirito Brothers Walnut Creek Volkswagen
Walnut Creek, CA
4,221 Reviews
Dirito Brothers Walnut Creek Volkswagen has been a family owned and operated dealer since 1994, and throughout that time, we have passionately served the Walnut Creek community. Of course, when a dealership is doing things right to satisfy drivers, it grows and expands. Today, we serve loyal customers at our state-of-the-art facility that come from throughout the entire East Bay area, including Oakland and many areas across Northern California.
Despite all this success, our mission is far from complete. We want to make sure every driver is having their automotive needs met with attention, care, and perhaps most importantly, expertise. That’s why you can feel confident that the staff here at Dirito Brothers Walnut Creek Volkswagen is equipped to handle your needs, whether you’re buying one of our brand new Volkswagen models or are bringing your current vehicle in for repairs.
It’s this type of dedication from the Dirito Brothers Walnut Creek Volkswagen team that has allowed us to become recognized as a leader in sales and customer satisfaction through the Wolfsburg Crest Club award, as well as grow into one of the largest VW dealers in the United States.
If you’re looking for a Volkswagen dealer in Walnut Creek or anywhere else in the East Bay area, don’t just visit any dealership. Visit a dealership that has proven it knows how to make drivers happy and meet their needs with satisfaction. We look forward to meeting you and inviting you into the Dirito Brothers Walnut Creek Volkswagen family.
If you’re ready to get your Volkswagen experience started, take a look at the resources on our website or give us a call. We look forward to inviting you into our state-of-the-art facility and helping you get behind the wheel.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 4,221 reviews
August 13, 2018
Wonderful customer service Gus was extremely helpful and knowledgeable about the autos features and options. He made the purchase process fast and simple! The post purchase fea Gus was extremely helpful and knowledgeable about the autos features and options. He made the purchase process fast and simple! The post purchase feature review and explanation was great. More
by Oraliaw@aol.com
Helpful August 12, 2018
Good service! Had a good value trade-in car and end-up walking with a brand new volkswagen tiguan. Me and my wife love their services and definitely love the car, m Had a good value trade-in car and end-up walking with a brand new volkswagen tiguan. Me and my wife love their services and definitely love the car, more legroom for our son. Will recommend Gus to our friends and family, he’s very friendly! Mucho gracias Amigo! More
by Bert
Employees Worked With
August 12, 2018
Great car from Nanika This was a great experience buying a new WV. Nanika was wonderful and made the process much easier than I imagined it will be. She was recommended by This was a great experience buying a new WV. Nanika was wonderful and made the process much easier than I imagined it will be. She was recommended by friends and family whom bought cars in the past from Dirito. More
by vwcustomer
Employees Worked With
Other Employees :
Derik Buchtel
August 11, 2018
Attentive and careful; easy to work with. Good customer service. Makes it easy to get rides to/from as needed. Clear about the work that needs to be done. Always a pleasure to deal with this d Good customer service. Makes it easy to get rides to/from as needed. Clear about the work that needs to be done. Always a pleasure to deal with this dealership. More
by MTIKTINSKY
Verified CustomerAugust 11, 2018
Good Service Well taken care of building, disappointed they stopped washing cars but it’s understandable. They always take care of my car and make sure concerns ar Well taken care of building, disappointed they stopped washing cars but it’s understandable. They always take care of my car and make sure concerns are addressed. More
by Bobloblaw
Employees Worked With
Angelo Christobal
August 11, 2018
Routine oil change and recall updates Excellent in all areas: Initial call and appointment process Drop off and rental car arrangements Follow up calls/texts Pick up, including waiti Excellent in all areas: Initial call and appointment process Drop off and rental car arrangements Follow up calls/texts Pick up, including waiting room amenities This is a first class operation completely and totally focused on customer satisfaction! More
by PCANALES
Employees Worked With
Angelo Christobal
August 11, 2018
Great car buying experience. Salesman (Mr Soto) was friendly, knowledgable, helpful. F&I (Mr Daniels) was helpful and transparent. Sale proceeded quickly. I have already recommend Salesman (Mr Soto) was friendly, knowledgable, helpful. F&I (Mr Daniels) was helpful and transparent. Sale proceeded quickly. I have already recommended this dealership two family members. More
by RICKBUGNA
August 10, 2018
Always great to deal with. Helpful people. Well organized. Dirito Bros dealership has been very helpful to me since I bought my TDI at a less helpful dealership in NJ, then soon found myself living back in the Dirito Bros dealership has been very helpful to me since I bought my TDI at a less helpful dealership in NJ, then soon found myself living back in the Bay Area. I’m very thankful to have them close by, especially for the TDI emissions fix Phase 2 on my recalled car. Some very involved work went into this procedure, and my car came out of Dirito’s better than before. I’ve not purchased a car from them, so I know little about the Sales Dept, but Advisors, Parts, Service and Managemnt that I’ve dealt with have all been wonderful. They’ve been incredibly efficient and thorough when dealing with me and my car. More
by BATTMAN0
Employees Worked With
Other Employees :
The gentleman who receives the cars for service (sorry can’t remember his name) is very polite and welcoming. His presence and demeanor are always appreciated. , Marc Venturella, Dirito Brothers Volkswagen
August 10, 2018
First service Dirito Brithers was a very friendly, professional,and timely Service experience .The service area was immaculate! Dirito Brothers also had a conven Dirito Brithers was a very friendly, professional,and timely Service experience .The service area was immaculate! Dirito Brothers also had a convenient local shuttle service . More
by JFBOTTARO
Employees Worked With
August 09, 2018
Great Service Always pleased to use this dealership. Great and efficient customer service. Highly recommend using this company. Both Angelo and Kevin are wonderful Always pleased to use this dealership. Great and efficient customer service. Highly recommend using this company. Both Angelo and Kevin are wonderful to work with. More
by katitayong
Employees Worked With
