Dirito Brothers Walnut Creek Volkswagen

Excellent exprience Jonas, service advisor was very kind and treat me well. the fix took around 1 week, He gave me the rent car and I do not have any issue while the car Jonas, service advisor was very kind and treat me well. the fix took around 1 week, He gave me the rent car and I do not have any issue while the car is fixed More

service due to a recall I am very satisfied and am particularly happy that they open at 6 am. The staff is very friendly and prompt. The followup was great. I am very satisfied and am particularly happy that they open at 6 am. The staff is very friendly and prompt. The followup was great. More

Considerate Convenient, considerate, convivial. Concentrated, covariant, correct, cogent, collegial, consistent, compelling, coherent, concurrent, compact, contra Convenient, considerate, convivial. Concentrated, covariant, correct, cogent, collegial, consistent, compelling, coherent, concurrent, compact, contractual, contented, concrete, concentric, cost controlled, credible, clever, clean, coffee comforted, Cool. More

Dreams do come true .Everyone was extremely helpful. The process was quick and easy. No question went unanswered. Such a kind and friendly staff. Would buy another car th .Everyone was extremely helpful. The process was quick and easy. No question went unanswered. Such a kind and friendly staff. Would buy another car their in a heartbeat. More

Add Blue for VW Good service with little wait time. Service options were provided and explained. Estimated time of service was given to me. Updates were provided to m Good service with little wait time. Service options were provided and explained. Estimated time of service was given to me. Updates were provided to me by text messages. Thanks. More

Great service by Jonás horrible from everyone else Jonás gave me an excellent service he was very professional and super friendly, he did an amazing job at taking care of me and my needs, he needs rais Jonás gave me an excellent service he was very professional and super friendly, he did an amazing job at taking care of me and my needs, he needs raise or a bigger position he is amazing, however the rest of the staff and employees were not nice or friendly at all, they seemed to not like their job or simply didn’t want to be there or even crack a smile, they made the athmosphere of the place was very uncomfortable and unpleasant More

The best customer service! I’ve been a VW customer for 4 years now and they are always so helpful. I brought my boyfriend with me to get my car serviced and he was also amazed b I’ve been a VW customer for 4 years now and they are always so helpful. I brought my boyfriend with me to get my car serviced and he was also amazed by the customer service. More

vw at dirito brothers walnut creek Been a VW customer for three years now. always top service and more than willing to accommodate. I Would recommend Dirito brothers to anyone that has Been a VW customer for three years now. always top service and more than willing to accommodate. I Would recommend Dirito brothers to anyone that has a VW. More

Long wait Almost 2 hours for oil change? Long wait........ The waiting area is comfortable. Always seems expensive. Too bad no more car wash. That’s all. Almost 2 hours for oil change? Long wait........ The waiting area is comfortable. Always seems expensive. Too bad no more car wash. That’s all. More

My Passat 30k service was excellent I used the website to schedule my service and was hi happily surprised to find a late appointment. Jonas did an outstanding job of checking me in and I used the website to schedule my service and was hi happily surprised to find a late appointment. Jonas did an outstanding job of checking me in and made a detailed search to see if my car had any recalls. Later, I returned to see if my car was ready and Jonas made the extra effort to go back into the service area to check on the progress. I will be sure to return to Dirito for my next service More