Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Dirito Brothers Walnut Creek Volkswagen
Walnut Creek, CA
4,171 Reviews
Dirito Brothers Walnut Creek Volkswagen has been a family owned and operated dealer since 1994, and throughout that time, we have passionately served the Walnut Creek community. Of course, when a dealership is doing things right to satisfy drivers, it grows and expands. Today, we serve loyal customers at our state-of-the-art facility that come from throughout the entire East Bay area, including Oakland and many areas across Northern California.
Despite all this success, our mission is far from complete. We want to make sure every driver is having their automotive needs met with attention, care, and perhaps most importantly, expertise. That’s why you can feel confident that the staff here at Dirito Brothers Walnut Creek Volkswagen is equipped to handle your needs, whether you’re buying one of our brand new Volkswagen models or are bringing your current vehicle in for repairs.
It’s this type of dedication from the Dirito Brothers Walnut Creek Volkswagen team that has allowed us to become recognized as a leader in sales and customer satisfaction through the Wolfsburg Crest Club award, as well as grow into one of the largest VW dealers in the United States.
If you’re looking for a Volkswagen dealer in Walnut Creek or anywhere else in the East Bay area, don’t just visit any dealership. Visit a dealership that has proven it knows how to make drivers happy and meet their needs with satisfaction. We look forward to meeting you and inviting you into the Dirito Brothers Walnut Creek Volkswagen family.
If you’re ready to get your Volkswagen experience started, take a look at the resources on our website or give us a call. We look forward to inviting you into our state-of-the-art facility and helping you get behind the wheel.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 4,171 reviews
July 07, 2018
Easy as could be! I dropped my car off at my appointment time and was out of there in about 5 minutes. They paid for an uber home. Angelo texted a couple of hours lat I dropped my car off at my appointment time and was out of there in about 5 minutes. They paid for an uber home. Angelo texted a couple of hours later and pick up was a breeze, I have the Volkswagen Care maintenance which probably made this easier. Angelo went over the detailed of he service with me and pointed out that they found a nail in my tire. They took care of that for me too! Overall a great experience. More
by nicolarivera
Verified CustomerEmployees Worked With
Angelo Christobal
Helpful July 07, 2018
Help solve problem I appreciate Service representative Angelo! He very friendly and helpers.every time i come hto service he help me find problem and reduce price , even I appreciate Service representative Angelo! He very friendly and helpers.every time i come hto service he help me find problem and reduce price , even service to home and back. More
by ELCHINMA
Employees Worked With
Angelo Christobal
July 07, 2018
Great service I am satisfied with the service we received at Dirito Brothers Walnut Creek. Thomas made sure all of our service need were fulfilled and the car feel I am satisfied with the service we received at Dirito Brothers Walnut Creek. Thomas made sure all of our service need were fulfilled and the car feel so much better on the road. More
by mlmarsh32505
Employees Worked With
Thomas Decarie
July 07, 2018
Excellent service as usual Appreciate Dirito Bros. VW service department for alway taking great care of my car. Good communication, prompt, and reliable. I know that when they Appreciate Dirito Bros. VW service department for alway taking great care of my car. Good communication, prompt, and reliable. I know that when they work on my car, it’ll be done right. More
by DANB8
Employees Worked With
Jonas (Service). & Shuttle Driver (name?)
July 07, 2018
My service call was a warranty service A Decal for air bag was missing on interior of my new car. The item was replaced in a timely manner. They didn't have one of the correct parts so A Decal for air bag was missing on interior of my new car. The item was replaced in a timely manner. They didn't have one of the correct parts so we re-scheduled for the following day and the repair was made. More
by MikeE
Employees Worked With
Other Employees :
Thomas Decarie, Angelo Christobal
July 06, 2018
vw at dirito brothers walnut creek Been a VW customer for three years now. always top service and more than willing to accommodate. I Would recommend Dirito brothers to anyone that has Been a VW customer for three years now. always top service and more than willing to accommodate. I Would recommend Dirito brothers to anyone that has a VW. More
by calebtmetz
Employees Worked With
July 06, 2018
Dreams do come true .Everyone was extremely helpful. The process was quick and easy. No question went unanswered. Such a kind and friendly staff. Would buy another car th .Everyone was extremely helpful. The process was quick and easy. No question went unanswered. Such a kind and friendly staff. Would buy another car their in a heartbeat. More
by NNGPLUSTHREE
July 06, 2018
Excellent exprience Jonas, service advisor was very kind and treat me well. the fix took around 1 week, He gave me the rent car and I do not have any issue while the car Jonas, service advisor was very kind and treat me well. the fix took around 1 week, He gave me the rent car and I do not have any issue while the car is fixed More
by hankim8849
Employees Worked With
jonas
July 06, 2018
service due to a recall I am very satisfied and am particularly happy that they open at 6 am. The staff is very friendly and prompt. The followup was great. I am very satisfied and am particularly happy that they open at 6 am. The staff is very friendly and prompt. The followup was great. More
by gloriainalameda
Employees Worked With
July 06, 2018
Considerate Convenient, considerate, convivial. Concentrated, covariant, correct, cogent, collegial, consistent, compelling, coherent, concurrent, compact, contra Convenient, considerate, convivial. Concentrated, covariant, correct, cogent, collegial, consistent, compelling, coherent, concurrent, compact, contractual, contented, concrete, concentric, cost controlled, credible, clever, clean, coffee comforted, Cool. More
by RNFILINSON
Employees Worked With
Diego Soto
