Dirito Brothers Walnut Creek Volkswagen

Scheduled service on two cars Shannon Sousa helped me with getting scheduled service done on two vehicles. She was outstanding: friendly, competent, efficient in addressing my need Shannon Sousa helped me with getting scheduled service done on two vehicles. She was outstanding: friendly, competent, efficient in addressing my needs and getting me back on my way. All of the staff is friendly and courteous. I love the conversations with the shuttle drivers as well. I'll definitely go back! More

Radiator fluid leak from under my car. I've dealt with Kevin Hubert the majority of time I've had my car. Great guy that always anticipated my needs while my car was being serviced. Work wa I've dealt with Kevin Hubert the majority of time I've had my car. Great guy that always anticipated my needs while my car was being serviced. Work was thorough where it fixed some problems on my car I thought was unrelated. Thanks to Kevin and the people that worked on my car. More

Wonderful customer service. They really go above and beyond! I was really happy with the customer service and had a great experience. They were knowledgeable and my car was serviced at 60,000 miles with everythi I was really happy with the customer service and had a great experience. They were knowledgeable and my car was serviced at 60,000 miles with everything so it is running perfectly! More

Excellent Service I’m on my 3rd Volkswagen and I can’t say enough good things about Dirito Brothers. Anytime I take my car in for service I receive excellent service f I’m on my 3rd Volkswagen and I can’t say enough good things about Dirito Brothers. Anytime I take my car in for service I receive excellent service from trustworthy advisors which is something I’ve never felt I’ve had from other car dealers. Specifically, Kevin is amazing! He takes the time to explain the service options and helps me figure out the best choice for me. He’s always handled everything I need with the utmost patience and a stellar professionalism. More

Car Service I felt disregarded when i dropped off my car for early check-in. Multiple people were walking around and saw me and offered no help. Only one person w I felt disregarded when i dropped off my car for early check-in. Multiple people were walking around and saw me and offered no help. Only one person was working the greeting center so it went slowly. Next day nobody alterted me that my car was ready. I called because i had not heard from anyone and the cashier said it was ready but knew nothing else. When i arrived later that day, the cashier asked if anyone had gone over the serive sheet with me and i said no. Nobody there seemed to care about doing their job. More

Perfect service and very good friendly they are very good and quick , and also they have good deal for car rentals,I really like that place take you and very good friendly they are very good and quick , and also they have good deal for car rentals,I really like that place take you More

Management Let me start by praising our sales person. She was warm and accommodating. The dealership it self has poor management and cuts corners at the expense Let me start by praising our sales person. She was warm and accommodating. The dealership it self has poor management and cuts corners at the expense of the costumer. It was 100 degrees outside and they had no air conditioning and no cold water to offer customers. The Car we purchased was not detailed as promised . I would never use them if I had a choice. They happened to have a hard to get used car my daughter wanted. More

Awsome new car buying experience Ron and his team was very helpful and I had a painless wonderful experience purchasing my 2019 Jetta. The only thing that that the back floor mats we Ron and his team was very helpful and I had a painless wonderful experience purchasing my 2019 Jetta. The only thing that that the back floor mats were not included with the S model and I wasn't told about it until I contacted the dealer the next day when I discovered it was missing. More

Smooth, pleasant, hasle-free purchase My second VW purchase and first at Dirito Bros. Dealership is large, very attractive, and friendly, and Ron Simi, who guided me through my purchase of My second VW purchase and first at Dirito Bros. Dealership is large, very attractive, and friendly, and Ron Simi, who guided me through my purchase of a new Tiguan SE, couldn't have been more decent, helpful, and knowledgeable. Then he had my car delivered. The dealership is in Walnut Creek and I live in Santa Rosa, so this was icing on the cake! More

100K servuce Angelo was great and the service went great, they were timely and friendly. The place was clean and they had good coffee for us. I would recommend you Angelo was great and the service went great, they were timely and friendly. The place was clean and they had good coffee for us. I would recommend your place to someone else. More