Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Dirito Brothers Walnut Creek Volkswagen
Walnut Creek, CA
5,031 Reviews
Dirito Brothers Walnut Creek Volkswagen has been a family owned and operated dealer since 1994, and throughout that time, we have passionately served the Walnut Creek community. Of course, when a dealership is doing things right to satisfy drivers, it grows and expands. Today, we serve loyal customers at our state-of-the-art facility that come from throughout the entire East Bay area, including Oakland and many areas across Northern California.
Despite all this success, our mission is far from complete. We want to make sure every driver is having their automotive needs met with attention, care, and perhaps most importantly, expertise. That’s why you can feel confident that the staff here at Dirito Brothers Walnut Creek Volkswagen is equipped to handle your needs, whether you’re buying one of our brand new Volkswagen models or are bringing your current vehicle in for repairs.
It’s this type of dedication from the Dirito Brothers Walnut Creek Volkswagen team that has allowed us to become recognized as a leader in sales and customer satisfaction through the Wolfsburg Crest Club award, as well as grow into one of the largest VW dealers in the United States.
If you’re looking for a Volkswagen dealer in Walnut Creek or anywhere else in the East Bay area, don’t just visit any dealership. Visit a dealership that has proven it knows how to make drivers happy and meet their needs with satisfaction. We look forward to meeting you and inviting you into the Dirito Brothers Walnut Creek Volkswagen family.
If you’re ready to get your Volkswagen experience started, take a look at the resources on our website or give us a call. We look forward to inviting you into our state-of-the-art facility and helping you get behind the wheel.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 5,031 reviews
March 06, 2019
awesome experience Kevin did a great job advising me. My car was in on time and out on time. I was well taken care of and the work done is quality! Kevin did a great job advising me. My car was in on time and out on time. I was well taken care of and the work done is quality! More
by DEB1098
Verified CustomerEmployees Worked With
March 06, 2019
Very professional and honest I went to Dirito Brothers VW to get an oil change. My service guy Thomas, was very professional, nice and informative. Loved working with him. I went to Dirito Brothers VW to get an oil change. My service guy Thomas, was very professional, nice and informative. Loved working with him. More
by Cathys1122
Employees Worked With
Thomas Decarie
March 06, 2019
Customer care Dirito bros is the best VW dealer on the state....always concerned with customer satisfaction. Very timely with information and repair status. Explai Dirito bros is the best VW dealer on the state....always concerned with customer satisfaction. Very timely with information and repair status. Explained all charges and gave me a updated review of my vehicles condition and next service required in addition to timing. Very comprehensive review. More
by STEVEVOSS1
Employees Worked With
March 05, 2019
Pleasant Service Advisor was friendly, knowledgeable and efficient. I was 5-10 minutes late but Dan saw me right away and informed me of a recall I had forgott Service Advisor was friendly, knowledgeable and efficient. I was 5-10 minutes late but Dan saw me right away and informed me of a recall I had forgotten about. More
by ECA727
Employees Worked With
Cashier was friendly and efficient as well. Don't remember her name. , Danny Keen
March 05, 2019
Tashi was AMAZING!!! I had a great experience working with Tashi!! He made sure to explain everything to me and kept me informed of everything going on. There was no press I had a great experience working with Tashi!! He made sure to explain everything to me and kept me informed of everything going on. There was no pressure from him, I would recommend him to everyone!! This was one of the best experiences I had while making my purchase! More
by CYNTHIAZESATI
Employees Worked With
Tashi Tenzin
March 04, 2019
accommodating service I came in the evening after work with a bad tire that needed to be replaced. Danny said it was close to closing but he would have a service person on I came in the evening after work with a bad tire that needed to be replaced. Danny said it was close to closing but he would have a service person on hand to put on a new tire. When I arrived, I was helped right away. The whole experience was fast and accommodating. More
by WINTER.J.15
Employees Worked With
Danny Keen
March 02, 2019
Excellent job as usual! The problem that brought me was very unusual. Yet the team responded in excellent form! Required some consultation but the response was swift and on The problem that brought me was very unusual. Yet the team responded in excellent form! Required some consultation but the response was swift and on the mark! More
by Satisfied With Sales Experience
Employees Worked With
Tim Luong
March 01, 2019
Excellent Nanika and Andres were very easy to work with, they provided clear and accurate info. They honestly answered all my questions. They were excellent!!! Nanika and Andres were very easy to work with, they provided clear and accurate info. They honestly answered all my questions. They were excellent!!! I would definitely recommend them! More
by stephens.bo
March 01, 2019
First Lease It always seems to take 3 hours or more to buy a car. Was quite pleased at getting in and out just over an hour from making a deal. Very smooth operat It always seems to take 3 hours or more to buy a car. Was quite pleased at getting in and out just over an hour from making a deal. Very smooth operation. More
by JBatlas
Employees Worked With
Saul Canela
March 01, 2019
Danny is the perfect example of great customer service Danny took the time to fully explain the repairs that were needed and answer any questions I had. I never felt rushed or pressured when he gave me sug Danny took the time to fully explain the repairs that were needed and answer any questions I had. I never felt rushed or pressured when he gave me suggestions. He was extremely kind and you could tell he loved helping people. The reason I keep coming back to Dirito Brothers, even though I could get the service cheaper elsewhere, is because they have the best people working for them, and Danny is one of them. Thank you! More
by mjmtsu
Employees Worked With
Danny Keen
