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Dirito Brothers Walnut Creek Volkswagen

Walnut Creek, CA

4.7
5,304 Reviews
Dirito Brothers Walnut Creek Volkswagen has been a family owned and operated dealer since 1994, and throughout that time, we have passionately served the Walnut Creek community. Of course, when a dealership is doing things right to satisfy drivers, it grows and expands. Today, we serve loyal customers at our state-of-the-art facility that come from throughout the entire East Bay area, including Oakland and many areas across Northern California. Despite all this success, our mission is far from complete. We want to make sure every driver is having their automotive needs met with attention, care, and perhaps most importantly, expertise. That’s why you can feel confident that the staff here at Dirito Brothers Walnut Creek Volkswagen is equipped to handle your needs, whether you’re buying one of our brand new Volkswagen models or are bringing your current vehicle in for repairs. It’s this type of dedication from the Dirito Brothers Walnut Creek Volkswagen team that has allowed us to become recognized as a leader in sales and customer satisfaction through the Wolfsburg Crest Club award, as well as grow into one of the largest VW dealers in the United States. If you’re looking for a Volkswagen dealer in Walnut Creek or anywhere else in the East Bay area, don’t just visit any dealership. Visit a dealership that has proven it knows how to make drivers happy and meet their needs with satisfaction. We look forward to meeting you and inviting you into the Dirito Brothers Walnut Creek Volkswagen family. If you’re ready to get your Volkswagen experience started, take a look at the resources on our website or give us a call. We look forward to inviting you into our state-of-the-art facility and helping you get behind the wheel.
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2020 North Main Street

Walnut Creek, CA

94596

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Showing 5,304 reviews

May 29, 2019

Great service, very helpful and friendly. I thought it would take a couple of days, but it only took about 4 hours. The service personnel were friendly and customer oriented. The service all a More

by ATACK59
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Luong
May 30, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

I'm glad that your service visit was so speedy, thank you!

May 29, 2019

Great Service When I brought my car in on Tuesday, I received great customer service. The work was completed in short amount of time. My needs were met. More

by scraft74
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
All the hard working service staff. Thank you., Tim Luong
May 30, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you so much for the feedback.

May 29, 2019

Oscar is great We’ve purchased 7 VWs from Oscar over the years. He is friendly, easy going, and makes the purchase a stress free experience. It is great to hav More

by Pnish
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Dryden
May 30, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you! It's great to hear from a long-time customer that you have experienced top-notch service here from Oscar and the team over the years!

May 28, 2019

10k service Amazing all around. Shannon was helpful, nice and fast! She was also quite personable and willing to spend time helping me understand all the work. More

by MPLOTKE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shannon Sousa
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

It's great to hear your experience was efficient, thank you!

May 28, 2019

Great first car buying experience Nanika was super helpful, nice friendly and not at all pushy. She really helped make my first time car buying experience very smooth. She was the only More

by Tracimcm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nanika Orgil
May 30, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you so much for the feedback, I know Nanika will appreciate it!

May 28, 2019

Great Service New Car Purchase I worked with sales representative Ron Sisi. Gave me a great deal on my new VW. Ron got the car from outside his dealers current inventory in the colo More

by Rbruijnes
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Simi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Karen - documents, lic,, ins. Payment.
May 30, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

It's great to hear you had such a positive and efficient experience here, thank you!

May 27, 2019

Another great experience at Dirito brothers Had an issue with the sunroof leaking, Tim helped me out with getting the work done quickly and set me up with a loaner. Every time I've come to Diri More

by LJ12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Luong
May 30, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you, we appreciate your letting us know that you have been consistently receiving top-notch service here!

May 27, 2019

Nanika Orgil is the OG salesperson Bought a used Tdi from Nanika. I could not more happy with her awesome service skills in making this a very easy and fast transaction. She is one of t More

by scooter_dooder
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nanika Orgil
May 30, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you so much for letting us know that Nanika provided you with outstanding service!

May 27, 2019

Nanika was awesome! We came in to get information about the Atlas, and Nanika did such a great job helping us, with helpful but low pressure assistance, that we decided t More

by John
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don’t remember the finance lady’s name, but she was awesome too!, Nanika Orgil
May 30, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

Congratulations on your Atlas and thanks so much for posting a five star review!

May 26, 2019

Kevin is great Kevin was very friendly. Helped me right away and set up my shuttle very timely. Kept me updated on the status of my service as well. He’s great! U More

by mward4612
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Leon
May 30, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for the feedback, it's very helpful for us to know what we are doing right and where we can improve.

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