Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Dirito Brothers Walnut Creek Volkswagen
Walnut Creek, CA
5,031 Reviews
Dirito Brothers Walnut Creek Volkswagen has been a family owned and operated dealer since 1994, and throughout that time, we have passionately served the Walnut Creek community. Of course, when a dealership is doing things right to satisfy drivers, it grows and expands. Today, we serve loyal customers at our state-of-the-art facility that come from throughout the entire East Bay area, including Oakland and many areas across Northern California.
Despite all this success, our mission is far from complete. We want to make sure every driver is having their automotive needs met with attention, care, and perhaps most importantly, expertise. That’s why you can feel confident that the staff here at Dirito Brothers Walnut Creek Volkswagen is equipped to handle your needs, whether you’re buying one of our brand new Volkswagen models or are bringing your current vehicle in for repairs.
It’s this type of dedication from the Dirito Brothers Walnut Creek Volkswagen team that has allowed us to become recognized as a leader in sales and customer satisfaction through the Wolfsburg Crest Club award, as well as grow into one of the largest VW dealers in the United States.
If you’re looking for a Volkswagen dealer in Walnut Creek or anywhere else in the East Bay area, don’t just visit any dealership. Visit a dealership that has proven it knows how to make drivers happy and meet their needs with satisfaction. We look forward to meeting you and inviting you into the Dirito Brothers Walnut Creek Volkswagen family.
If you’re ready to get your Volkswagen experience started, take a look at the resources on our website or give us a call. We look forward to inviting you into our state-of-the-art facility and helping you get behind the wheel.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 5,031 reviews
March 01, 2019
Stressfree We went to this dealership countless times before finally hooking up with John Benitez and every time we went there was great. There was never any pr We went to this dealership countless times before finally hooking up with John Benitez and every time we went there was great. There was never any pressure to buy that day like a lot of dealerships. We flipped back and forth on the Atlas and Tiquan before finally settling on the Tiquan as it benefited us more financially. I appreciate all the help we were given! More
by EBACHER17
Verified CustomerEmployees Worked With
February 28, 2019
Shannon is excellent, on time, no hassles...thanks Shannon is very easy to work with. The service was completed in the amount of time I was told it would take. The customer waiting area is clean and Shannon is very easy to work with. The service was completed in the amount of time I was told it would take. The customer waiting area is clean and comfortable. More
by BILL STEPANEK
Employees Worked With
February 28, 2019
They put their customer first! I had several concerns about our new car and its service package. A couple of the concerns were complicated. All in the end were settled to our great I had several concerns about our new car and its service package. A couple of the concerns were complicated. All in the end were settled to our great satisfaction. The process was somewhat lengthy, but every effort was made to make me as comfortable as possible. More
by Satisfied With Sales Experience
February 28, 2019
Fast and efficient Arrived for a 9am appointment and within 2 hrs my car was returned having completed a 30k service and wheel rotation. Comfortable waiting area with fr Arrived for a 9am appointment and within 2 hrs my car was returned having completed a 30k service and wheel rotation. Comfortable waiting area with free coffee and Wi-fi. More
by NEILMCCARTHY
Employees Worked With
Danny Keen
February 28, 2019
First Timer We were new to the area, made a decision to try Dirito Brothers to handle service on our 4 month old Jetta based initially on ratings found on the web We were new to the area, made a decision to try Dirito Brothers to handle service on our 4 month old Jetta based initially on ratings found on the web. Glad we did. The entire process of scheduling through to delivery was excellent. They kept us up to date on vehicle availability in a timely fashion; service personnel were friendly and thorough; and using the online link to request your car be ready prior to showing up at the dealer was the icing on the cake. Thanks. More
by Bob P.
Employees Worked With
Marc Venturella, Tim Luong
February 27, 2019
The service was fantastic My overall experience was wonderful. The brake repairs was done professional and quick. When the front brakes are due for repairs l will come here t My overall experience was wonderful. The brake repairs was done professional and quick. When the front brakes are due for repairs l will come here to have the work done. More
by JEMCVANE
Employees Worked With
February 27, 2019
Easy to work with Dealer is fair and easy to work with. Danny was very knowledgeable on the parts and servicing of my vehicle. He was great at suggesting future ser Dealer is fair and easy to work with. Danny was very knowledgeable on the parts and servicing of my vehicle. He was great at suggesting future service needs. More
by pedro.mendez92
Employees Worked With
Danny Keen
February 27, 2019
Best Service pardon my spelling/spell check In a previous review I highly (and rightly) praised Dirito Brothers. My spell check however converted it to Dorito Brothers. I also did not recognize In a previous review I highly (and rightly) praised Dirito Brothers. My spell check however converted it to Dorito Brothers. I also did not recognize the help from Tim Lions in the Service department. That was “Nacho” best effort, Donald. Thanks again for your continued professionalism at DIRITO BROTHERS. More
by donalddefesi
Employees Worked With
Tim Luong
February 26, 2019
excellent I felt everyone was friendly and professional. They seemed happy to have my business. I felt well taken care of the staff took excellent care of me. I felt everyone was friendly and professional. They seemed happy to have my business. I felt well taken care of the staff took excellent care of me. More
by KATHRYNJDIAMOND
Employees Worked With
Danny Keen
February 26, 2019
professional and understanding Dirito Bros. are very professional. honest, and knowledgeable. I have been using them for 17 years and have never been disappointed. Can't go wrong w Dirito Bros. are very professional. honest, and knowledgeable. I have been using them for 17 years and have never been disappointed. Can't go wrong with them. Shannon is the best! More
by RAIDERSF
