Back

Dirito Brothers Walnut Creek Volkswagen

Walnut Creek, CA

4.7
5,031 Reviews
Dirito Brothers Walnut Creek Volkswagen has been a family owned and operated dealer since 1994, and throughout that time, we have passionately served the Walnut Creek community. Of course, when a dealership is doing things right to satisfy drivers, it grows and expands. Today, we serve loyal customers at our state-of-the-art facility that come from throughout the entire East Bay area, including Oakland and many areas across Northern California. Despite all this success, our mission is far from complete. We want to make sure every driver is having their automotive needs met with attention, care, and perhaps most importantly, expertise. That’s why you can feel confident that the staff here at Dirito Brothers Walnut Creek Volkswagen is equipped to handle your needs, whether you’re buying one of our brand new Volkswagen models or are bringing your current vehicle in for repairs. It’s this type of dedication from the Dirito Brothers Walnut Creek Volkswagen team that has allowed us to become recognized as a leader in sales and customer satisfaction through the Wolfsburg Crest Club award, as well as grow into one of the largest VW dealers in the United States. If you’re looking for a Volkswagen dealer in Walnut Creek or anywhere else in the East Bay area, don’t just visit any dealership. Visit a dealership that has proven it knows how to make drivers happy and meet their needs with satisfaction. We look forward to meeting you and inviting you into the Dirito Brothers Walnut Creek Volkswagen family. If you’re ready to get your Volkswagen experience started, take a look at the resources on our website or give us a call. We look forward to inviting you into our state-of-the-art facility and helping you get behind the wheel.
Contact Dealership

2020 North Main Street

Walnut Creek, CA

94596

Directions

By Type

Showing 5,031 reviews

February 05, 2019

20K service /inspection. Appointment booking was easy to make. Staff was friendly. Quick service. Found pricing expensive. Waiting area comfortable for working wh More

by CALLIE.PANNIER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Decarie
Feb 13, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for the feedback, it's good to know what we are doing right and where we can improve.

February 05, 2019

annual service Great service kevin even dropped me off at the DMV since it was early morning and their shuttle service had not started yet. Worked with me to create More

by spmagargal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for letting us know about your experience here.

February 05, 2019

Great service with a smile We have been using Dirito VW service department for many many years. Always had good service and been very happy with the service manager. Mark seems More

by KATBERNSTEIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc Venturella
Feb 13, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you Kat, it's good to hear from a long-time customer!

February 04, 2019

Would come back Bought a new car for lease. The process was easy and straightforward. Nothing to complain about. I will definitely come back to get my next car. More

by STEPH.BEHM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andres Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

Thanks Steph, we appreciate the review!

February 01, 2019

100% satisfied While we dreaded starting the process- It was pleasant as well as informative and efficient- We couldn't be more happy and are looking forward to the More

by JLT0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Miller and the spectacular Ron Dirito , Kyle Ritola, Jim Cord
Feb 07, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

I'm glad your experience here was much more pleasant than you had anticipated!

January 31, 2019

Great service! I was able to get a same day appointment for my 15000 mile service and a software update. It was easy to drop off and pick up my car with no waiting. More

by STPHNLU
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Luong
Feb 07, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

I'm glad we could take care of your maintenance quickly and efficiently, thank you so much!

January 31, 2019

Deal was very fair in very less time . Ron simmi was excellent .... and it was very nice and smooth experience . Over all it was very pleasant . I would recommend this dealer to anyone inte More

by ajitmahil
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Simi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for the review and recommendation!

January 31, 2019

Fantastic service Danny was my service provider and was FANTASTIC. Easy to work with, great communication. I felt like I got a great value for my money. I can’t say eno More

by STUBBERT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Keen
Feb 07, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for the review, I know Danny will appreciate it!

January 31, 2019

Great experience at Dirito Brothers First time here and couldn't be happier. We worked with Andres Garcia and his service was remarkable. Just overall a really great experience and I wou More

by Nikita S.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andres Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

Thanks for trusting us with your business and for the recommendation Nikita!

January 29, 2019

CC VW Easiest and smoothest experience ever!! Minimal wait time and everyone was so friendly unlike Dublin VW ... thank you so much for making me feel comfo More

by ccmegamind8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Luong
Feb 07, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

I'm glad we could get you in and out quickly and pleasantly, thank you!

...
430
...