Dirito Brothers Walnut Creek Volkswagen

Always a great experience Dirito Brothers always keeps me coming back. The service team is very attentive and responsive. Nanika is my go to person for help in sales and showed Dirito Brothers always keeps me coming back. The service team is very attentive and responsive. Nanika is my go to person for help in sales and showed me the amazing new color palette available on the Golf R. More

Amazing service Very good customer services experience and on time there is no waiting over time. Also, they trying to reduce your costs as much they can. Very good customer services experience and on time there is no waiting over time. Also, they trying to reduce your costs as much they can. More

Excellent! Ron Simi was great! The transaction was seamsless. He was extremely informative, honest and thorough throughout the sale. I would definitely recommend Ron Simi was great! The transaction was seamsless. He was extremely informative, honest and thorough throughout the sale. I would definitely recommend Ron and this dealership to friends & family. Thank you! More

Great service, advice, not the typical dealership Received great internet pricing from ANDRES GARCIA and went down to the dealership to test drive a VW ATLAS. This is my 5th car and have met some Received great internet pricing from ANDRES GARCIA and went down to the dealership to test drive a VW ATLAS. This is my 5th car and have met some really good and bad dealerships too before. So was skeptical wrt the whole process until I met Andres. He laid out the details and pricing options - lease vs buy, provided advice, but not pushy at all. Upto the customer to decide what’s best for their situation. While we worked out the deal, test drove and waiting in the lobby for the paperwork to be done, I noticed a couple walk in and say upfront that we are here only to check out the cars and will not be buying until next month. However, another VW specialist took the time to explain and provided all the info of the car they were looking at and ensured they had all the details to make an informed decision- not that day but another day or month or year - whenever they were ready to purchase. This shows enough that they really value their customers- current and potential as well. My suggestion to all car buyers is to look at the dealer ratings and choose the dealership you wish to do business with. Even if you get a lower price elsewhere, great dealerships will try and match the pricing and at the same time leave you with a good feel/ experience vs a bitter one. If you ever want to buy a VW, reach out to ANDRES GARCIA and he will ensure you have a great experience overall. More

Friendly low pressure environment Gerard, Nanika and Sterling did an excellent job of listening and addressing all of me and my family’s needs during the sales process. They were very Gerard, Nanika and Sterling did an excellent job of listening and addressing all of me and my family’s needs during the sales process. They were very friendly and knowledgeable! I recommend them! Thank you for a great experience! More

Car service Quick, efficient and polite check in and out. Car dealt with and returned on time as promised. Staff were friendly and informative with a smile. Quick, efficient and polite check in and out. Car dealt with and returned on time as promised. Staff were friendly and informative with a smile. More

Reliable, Excellent Services at first hand I have been Dirito Brothers Walnut Creek customer since 2006. I bought 2 vehicles from them. My cars were serviced by them throughout the years and I have been Dirito Brothers Walnut Creek customer since 2006. I bought 2 vehicles from them. My cars were serviced by them throughout the years and I have nothing but good things to say about their exceptional serviced that provided to me. My 5+ years VW Golf ran like new after I had it serviced by them last week. More

Professional, friendly, efficient I will never go anywhere else for my car service. Danny was kind and understanding and expedited my service so I was in and out in under 2 hours. He k I will never go anywhere else for my car service. Danny was kind and understanding and expedited my service so I was in and out in under 2 hours. He kept me updated via text and they even sent me in an uber to breakfast while I waited. This place is excellent and I will lease a VW for years to come because I don't ever want to deal with anyone else. Don't forget to ask for Danny! More

40k service Everything was great and car was complete early. I worked with Shannnon and she was very friendly and professional. I would like to work with her agai Everything was great and car was complete early. I worked with Shannnon and she was very friendly and professional. I would like to work with her again. More

Great service, low-pressure, accommodated a busy schedule. My wife and I have been a Jeep family for more than 5 years. We had recently purchased a 2018 Jeep Grand Cherokee Trailhawk Edition (A vehicle we both My wife and I have been a Jeep family for more than 5 years. We had recently purchased a 2018 Jeep Grand Cherokee Trailhawk Edition (A vehicle we both LOVED). Then we had a 2nd child. After a week of 2 kids and grandma squeezing in, it was clear that the limited legroom for the driver (i'm 6'1") when a carseat was installed, and the tight rear seating....this was not going to work. We needed 3 rows. The new Atlas was on our short-list of vehicles we would be interested in. We turned-up at Dirito on a whim with very little time (a hungry 2-week old baby) and met Jim Cord. He was incredibly pleasant. He wasn't pushy, just curious about how he could help. He quickly picked up that we knew what we wanted and didn't require a spiel. I was familiar with the trim-levels, options, etc. While they didn't have a match on the lot, he responded within hours letting us know he tracked-down an Atlas with the trim, color, packages, etc. He negotiated on our behalf a very fair trade-in for the Jeep, didn't rush us, and most importantly, rolled with the fact we didn't want to spend hours in the dealership making the deal, as that can be grueling, esp with a baby. Most of the numbers game happened over the phone or email. Jim was super prompt. I never felt like I was waiting to get updates from him. We closed the deal in record time. Every member of the staff I dealt with was friendly, curious, and helpful. I would recommend Jim and Dirito over every other Bay Area car buying experience I've had (6 vehicles) Thanks Jim! More