Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Dirito Brothers Walnut Creek Volkswagen
Walnut Creek, CA
4,839 Reviews
Dirito Brothers Walnut Creek Volkswagen has been a family owned and operated dealer since 1994, and throughout that time, we have passionately served the Walnut Creek community. Of course, when a dealership is doing things right to satisfy drivers, it grows and expands. Today, we serve loyal customers at our state-of-the-art facility that come from throughout the entire East Bay area, including Oakland and many areas across Northern California.
Despite all this success, our mission is far from complete. We want to make sure every driver is having their automotive needs met with attention, care, and perhaps most importantly, expertise. That’s why you can feel confident that the staff here at Dirito Brothers Walnut Creek Volkswagen is equipped to handle your needs, whether you’re buying one of our brand new Volkswagen models or are bringing your current vehicle in for repairs.
It’s this type of dedication from the Dirito Brothers Walnut Creek Volkswagen team that has allowed us to become recognized as a leader in sales and customer satisfaction through the Wolfsburg Crest Club award, as well as grow into one of the largest VW dealers in the United States.
If you’re looking for a Volkswagen dealer in Walnut Creek or anywhere else in the East Bay area, don’t just visit any dealership. Visit a dealership that has proven it knows how to make drivers happy and meet their needs with satisfaction. We look forward to meeting you and inviting you into the Dirito Brothers Walnut Creek Volkswagen family.
If you’re ready to get your Volkswagen experience started, take a look at the resources on our website or give us a call. We look forward to inviting you into our state-of-the-art facility and helping you get behind the wheel.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 4,839 reviews
September 19, 2018
Wonderful service! Gus Davila was very helpful & patient while we decided which VW to buy! We decided to go the 2015 Jetta. Thank you for working with us! Gus Davila was very helpful & patient while we decided which VW to buy! We decided to go the 2015 Jetta. Thank you for working with us! More
by New-2-me Jetta
Employees Worked With
September 18, 2018
New Jetta Lease David and his team took good care of us as we leased our 3rd Jetta in 6 years. We received tremendous service from sales and finance. We were in and David and his team took good care of us as we leased our 3rd Jetta in 6 years. We received tremendous service from sales and finance. We were in and out within an hour. Thank you again Dirito Brothers! More
by TROYWINKLES
Verified CustomerSeptember 18, 2018
30k service The gentleman in the service department was really nice. Set clear expectations as far as time and price. The only negative thing I have to say is tha The gentleman in the service department was really nice. Set clear expectations as far as time and price. The only negative thing I have to say is that the price for the 30k service seemed high. I think they charged me $5 to refill the wiper fluid... More
by traviscmceuen89
Employees Worked With
Thomas Decarie
September 18, 2018
bought a 2014 tiguan suv could not have been happier with all the help I had gotten from the sales person ( Jaquie ) very friendly and very helpful , will enjoy going back could not have been happier with all the help I had gotten from the sales person ( Jaquie ) very friendly and very helpful , will enjoy going back for my serves on my suv. More
by JOEYWESS
Employees Worked With
Jacque Vigil
September 18, 2018
Very efficient and helpful This is a very organized operation! They set-up for appointments and service provided were top-notch. Thomas was extremely open about the process and This is a very organized operation! They set-up for appointments and service provided were top-notch. Thomas was extremely open about the process and honest on what to expect. Top Marks! More
by YASMIN
Employees Worked With
Thomas Decarie
September 18, 2018
Excellent Service Fast easy service. Stress free. Excellent communication of car service. Ready to go in a timely manner. Appointment time ready to fit my schedule. Fast easy service. Stress free. Excellent communication of car service. Ready to go in a timely manner. Appointment time ready to fit my schedule. No pressure to purchase unnecessary items or parts. Thank you More
by GFPlove my bocho
Employees Worked With
Paul
September 18, 2018
Flat tire service Arrived on a Saturday without an appointment. Technician immediately diagnosed the problem and I had two tires replaced plus alignment/balancing on th Arrived on a Saturday without an appointment. Technician immediately diagnosed the problem and I had two tires replaced plus alignment/balancing on the same day. Total cost (around $300) was less than expected for buying tires at the dealer. They deducted my Lyft ride because the agent forgot to mention their shuttle & Uber services. More
by Kendo
September 16, 2018
Finish of a recall Volkswagen has been very good in all aspects of service. They follow up and give the estimated time and are always very correct. The staff is very Volkswagen has been very good in all aspects of service. They follow up and give the estimated time and are always very correct. The staff is very friendly and helpful. by acknowledging you when you drive into service or walk in. More
by HappyT
September 16, 2018
Great Dealership Grest Sales Rep!!! Fabulous service. John was our sales rep. He gave my dad and I time to test drive the car on our own. Gave us the opportunity to get comfortable with Fabulous service. John was our sales rep. He gave my dad and I time to test drive the car on our own. Gave us the opportunity to get comfortable with the car. And negotiated fairly with us. I got a great deal on a great VW GTI! More
by rkline9891
Employees Worked With
September 16, 2018
Tashi was great and very helpful! Very satisfied. Tashi was super helpful and was able to get me a great deal on a new 2018 Tiguan. Sterling in the finance team was very professional Very satisfied. Tashi was super helpful and was able to get me a great deal on a new 2018 Tiguan. Sterling in the finance team was very professional and very efficient. 5-star all-around experience. More
by sebastien
