Dirito Brothers Walnut Creek Volkswagen

Best servicing and sales by far!!! I have been going to Dirito Bros. For a couple years now and i recommend them hands down for not only servicing but sales as well. Servicing is a bit I have been going to Dirito Bros. For a couple years now and i recommend them hands down for not only servicing but sales as well. Servicing is a bit pricey (as any dealership would be) but there is no pressure from them to do any add ons if you don’t want them and the peice you pay...you really get what you pay for in quality. If they can work with you...they will work with you. Sales is very sinilar...no pressure at all. They will answer any questions, test drive whatever you want to test drive and give you the best price they are willing to offer...but they don’t shove it down your throat and they won’t waste your time for hours giving fake, “deals”. These guys are amazing across the board and even though I moved over an hohr away I will continue to go to them for any and all servicing and sales needs. More

Quick and easy Called on a Sunday and had the exact car I wanted ready for pickup the next day. Buying your first car can be intimidating, but everyone at Dirito Bro Called on a Sunday and had the exact car I wanted ready for pickup the next day. Buying your first car can be intimidating, but everyone at Dirito Brothers made me feel at ease by explaining each step of the process. More

clutch repair on Golf R Took my 2016 Golf R for a check on my transmission/clutch issue on a vehicle with under 50,000 miles. Cost more than expected for a burned out clutch Took my 2016 Golf R for a check on my transmission/clutch issue on a vehicle with under 50,000 miles. Cost more than expected for a burned out clutch with no answer on how it could have failed early, and why after the repair still smells like it is burning the clutch. Work took longer than expected and if i didn't check in I wasn't informed of how the repair is coming along. More

Hassle Free Car Buying Extraordinary buying experience. Based on email and phone conversation, a car was ready to test drive as soon as I arrived to the dealership. The best Extraordinary buying experience. Based on email and phone conversation, a car was ready to test drive as soon as I arrived to the dealership. The best available price was offered immediatelly, and it was better than the average price paid for the same vehicle in this area, so no negotiation was needed. The sales specialist Nanika was very knowledgable and helpfull. More

Overcharged on Lease After signing lease for 2017 Tiguan, saw VW televised ad for lower lease payment. Emails to resolve problem with Dirito Brothers Walnut Creek have fai After signing lease for 2017 Tiguan, saw VW televised ad for lower lease payment. Emails to resolve problem with Dirito Brothers Walnut Creek have failed. More

Quick, honest and a win win for all! I didn't feel "jipped, screwed or lied to by "a CAR" salesman"! It was refreshing, enjoyable, and an added memory in purchasing my dream retirement c I didn't feel "jipped, screwed or lied to by "a CAR" salesman"! It was refreshing, enjoyable, and an added memory in purchasing my dream retirement car! Thanks Oscar!!! More

Gerard Rose ~ ask for him 😁 Gerard was pleasant and professional right from the git go. Cut to the chase and bottom line as soon as I asked, no games... He went above and beyond Gerard was pleasant and professional right from the git go. Cut to the chase and bottom line as soon as I asked, no games... He went above and beyond even asking detail to add grease to the drivers door because of a squeak. 😁👍🏼 Thank you again!! Lynne More

I was extremely unsatisfied I felt so upset with people here. They ruined my tire that could’ve hurt/killed me or someone else and they didn’t not care what so ever! They offered I felt so upset with people here. They ruined my tire that could’ve hurt/killed me or someone else and they didn’t not care what so ever! They offered to wash and vacuum my car and they still left it dirty! I talked to the manager just to make sure he knew the situation about my tire and he did not treat me with respect in any manner! He did not care about the situation and it felt he was protecting whoever damaged my car! I will never come here again, this place makes me officially done with Volkswagen period! More

Job sales representative was amazing I’ would like to thanks John for his amazing customer service. He was really nice and so Patient. Thank you for helping us find a nice car I’ would like to thanks John for his amazing customer service. He was really nice and so Patient. Thank you for helping us find a nice car More

Recall experience Not only was my appointment given promptly upon my recall notification, I was very pleasantly surprised that there was no charge to me for the service Not only was my appointment given promptly upon my recall notification, I was very pleasantly surprised that there was no charge to me for the service! I have had only Dorito Brothers maintenance since my Passat station wagon purchase in 2007, and I give full credit to them for its continued, care-free operation. More