Dirito Brothers Walnut Creek Volkswagen

Customer satisfaction all the way Nanika at the dealership went out of her way to get the GTI with the specifications I wanted. This is special because the other 4 dealerships I talked Nanika at the dealership went out of her way to get the GTI with the specifications I wanted. This is special because the other 4 dealerships I talked to told me I will have to order it and wait 4 months. If that wasn’t enough I didn’t have to get into an uncomfortable negotiation over the price. We were quickly able to come to an agreement in the price and my car was waiting for me when I reached the dealership. All I had to do was sign couple of papers and I was out a very happy customer. That was not before Nanika took pains to walk me through all the nitty gritties if the car. This is the best experience I’ve ever had with any dealership. More

Great sales and service Dirito's been our go-to place for sales and service for a few years now. We've leased two cars from them now and have been most please with everyone o Dirito's been our go-to place for sales and service for a few years now. We've leased two cars from them now and have been most please with everyone on the sales team (especially Nanika, who's a joy to work with). We've also been regular users of their service department as well. Everyone's friendly and reliable. It's wonderful to have one place you can go where you're know you're going to get a great car, excellent follow up and reliable service. More

Gerard Rose Gerard made purchasing the car a breeze. He bibnot waste time but was very friendly. We were too get all paper work completed within a few hours. He Gerard made purchasing the car a breeze. He bibnot waste time but was very friendly. We were too get all paper work completed within a few hours. He went out of his way to make sure we were totally satisfied before we left. I would recommend Gerard to anyone to by a car from. All 10 Stars. More

positive experience easy in and out service as well as fair service. good location. fair price. clean space. should provide free car wash but forgot to ask for it. easy in and out service as well as fair service. good location. fair price. clean space. should provide free car wash but forgot to ask for it. More

Didn't end up buying a car but interactions were all great Really friendly people. Patient and upfront about prices and processes. Didn't shop here simply because ended up going for a different manufacturer. C Really friendly people. Patient and upfront about prices and processes. Didn't shop here simply because ended up going for a different manufacturer. Check them out. More

Quality service Great experience! Clean, orderly, friendly, and on time. Easy and comfortable. One block from BART Station. Easy walk to eats and shopping. Free Great experience! Clean, orderly, friendly, and on time. Easy and comfortable. One block from BART Station. Easy walk to eats and shopping. Free shuttle from dealer if you don't feel like walking. Or free Walnut Creek shuttle right across the street. More

Great Deal! I don't like to be pressured into something. Larry just gave me the facts and let me decide for myself. I went home reviewed what he told me and deci I don't like to be pressured into something. Larry just gave me the facts and let me decide for myself. I went home reviewed what he told me and decided I couldn't pass up what the dealership was offering. I'm so glad I did! More

Great dealer The dealer is good. I met with David Dirito and he was helpful returning my TDI. Diego was showing me most of the features of the new Jetta. The gu The dealer is good. I met with David Dirito and he was helpful returning my TDI. Diego was showing me most of the features of the new Jetta. The guy who did financials did a good job. I have nothing to complain about this dealer. I am looking forward to get another VW from this dealer later this year since I need a new crossvover or SUV. More

First car purchase! Gus was such a great help with first car purchase. Explained everything thoroughly about the newest models! Will recommend this dealership and salesma Gus was such a great help with first car purchase. Explained everything thoroughly about the newest models! Will recommend this dealership and salesman Gus to people looking to purchase a car! More

Great Customer Service Finally I found a employee in the service department who is actually willing to help and provide customer service. I have had bad experiences here wit Finally I found a employee in the service department who is actually willing to help and provide customer service. I have had bad experiences here with the reps being unhelpful and just plain rude. Angelo was very professional and checked me in immediately! He was very police and even helped pinpoint an issue I have been experiencing with my car for well over a year. If I do go back to get serviced I will be seeing him for now on. More