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Dirito Brothers Walnut Creek Volkswagen

Walnut Creek, CA

4.7
4,934 Reviews
Dirito Brothers Walnut Creek Volkswagen has been a family owned and operated dealer since 1994, and throughout that time, we have passionately served the Walnut Creek community. Of course, when a dealership is doing things right to satisfy drivers, it grows and expands. Today, we serve loyal customers at our state-of-the-art facility that come from throughout the entire East Bay area, including Oakland and many areas across Northern California. Despite all this success, our mission is far from complete. We want to make sure every driver is having their automotive needs met with attention, care, and perhaps most importantly, expertise. That’s why you can feel confident that the staff here at Dirito Brothers Walnut Creek Volkswagen is equipped to handle your needs, whether you’re buying one of our brand new Volkswagen models or are bringing your current vehicle in for repairs. It’s this type of dedication from the Dirito Brothers Walnut Creek Volkswagen team that has allowed us to become recognized as a leader in sales and customer satisfaction through the Wolfsburg Crest Club award, as well as grow into one of the largest VW dealers in the United States. If you’re looking for a Volkswagen dealer in Walnut Creek or anywhere else in the East Bay area, don’t just visit any dealership. Visit a dealership that has proven it knows how to make drivers happy and meet their needs with satisfaction. We look forward to meeting you and inviting you into the Dirito Brothers Walnut Creek Volkswagen family. If you’re ready to get your Volkswagen experience started, take a look at the resources on our website or give us a call. We look forward to inviting you into our state-of-the-art facility and helping you get behind the wheel.
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2020 North Main Street

Walnut Creek, CA

94596

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Showing 4,934 reviews

October 10, 2024

They are great. Very good customer service and they communicate with their customers very well. More

by valsheaff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marina Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2024 -

Dirito Brothers Walnut Creek Volkswagen responded

Dirito Brothers Walnut Creek Volkswagen appreciates your positive feedback on our communication and customer service. Reach out if you need anything else.

October 10, 2024

Great staff, Great Service, all together great experience told me every issue with my car and made a video for it as-well. More

by saulreynoso
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2024 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for your kind words about your experience at Dirito Brothers Walnut Creek Volkswagen. We appreciate the feedback and our team looks forward to helping you again.

October 10, 2024

I was treated well and have no complaints. The dealership was very clean and very professional. More

by DANBURNS6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2024 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for your review. We're pleased to hear about your experience at Dirito Brothers Walnut Creek Volkswagen. Wishing you all the best with your vehicle travels from here on out!

October 10, 2024

Marina was awesome. Brining both my cars there for now on. I have a Taos and iD4. Thanks! More

by JESSE.A.LUSK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marina Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2024 -

Dirito Brothers Walnut Creek Volkswagen responded

Thanks for choosing Dirito Brothers Walnut Creek Volkswagen. We're happy to help with your Taos and ID.4!

October 10, 2024

We,at Prestige Autohaus, are usually taking care of our customer in house. Sometime we rely on a good dealer relationship for warranty and recalls. We are happy to work with Dirito Brothers Walnut Creek Vo More

by PRESTIGE AUTOHAUS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marina Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2024 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for your kind words. We at Dirito Brothers Walnut Creek Volkswagen value the partnership as well.

October 09, 2024

Dan and my service was great for the most part. I would have appreciated that for auch an expensive service, my car be washed like other dealerships do. Also the Lyft would not take me as far as Va More

by ashley.epes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan
Oct 11, 2024 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for sharing your review on the service at Dirito Brothers Walnut Creek Volkswagen. We are always looking for ways to improve our customer experience and your feedback helps us do just that. If you would like to discuss this matter further, please reach out to us directly.

October 09, 2024

This dealership is easy to work with and they work extremely hard to resolve and satisfy their customers. I especially like the very hard work that their representatives conduct to meet their custome More

by ralpha99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Dirito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marina Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erin Scordelis Scripillit
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gerard Rose
Oct 11, 2024 -

Dirito Brothers Walnut Creek Volkswagen responded

We're flattered to hear about your positive experience with our team at Dirito Brothers Walnut Creek Volkswagen. It's great to see that our efforts made a difference for you, especially regarding vehicle purchases and services. Thank you for sharing your thoughts.

October 07, 2024

First time taking in VW for service & was met with professionalism. Marina was very warm & friendly & explained everything in great detail. She texted me updates & always kept me in the loop. More

by LVMARC4EVR97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marina Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2024 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for sharing your experience with Dirito Brothers Walnut Creek Volkswagen. It's great that our team made sure you were informed throughout the service of your VW. Feel free to reach out if there's anything else we can do for you.

October 06, 2024

kevin was very accommodating to me when we had issues in trying to find parts fir my mirror and key. He was gracious to me when he offer me a free reprogramming of my car key when VW lost the key that I had More

by jerry.horn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2024 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for letting us know about your experience with our team. We're really glad they were able to assist you effectively at Dirito Brothers Walnut Creek Volkswagen. Please don't hesitate to reach out if there's anything else we can do for you.

October 05, 2024

Marina was great. Service was great! Thank you! Always great service at Dirito Brothers. Will always get our cars from you. More

by LIZNpincA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marina Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2024 -

Dirito Brothers Walnut Creek Volkswagen responded

We truly appreciate your kind words and ongoing support of Dirito Brothers Walnut Creek Volkswagen. Thank you for choosing us for your car purchases.

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