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Dirito Brothers Walnut Creek Volkswagen
Walnut Creek, CA
4,918 Reviews
Dirito Brothers Walnut Creek Volkswagen has been a family owned and operated dealer since 1994, and throughout that time, we have passionately served the Walnut Creek community. Of course, when a dealership is doing things right to satisfy drivers, it grows and expands. Today, we serve loyal customers at our state-of-the-art facility that come from throughout the entire East Bay area, including Oakland and many areas across Northern California.
Despite all this success, our mission is far from complete. We want to make sure every driver is having their automotive needs met with attention, care, and perhaps most importantly, expertise. That’s why you can feel confident that the staff here at Dirito Brothers Walnut Creek Volkswagen is equipped to handle your needs, whether you’re buying one of our brand new Volkswagen models or are bringing your current vehicle in for repairs.
It’s this type of dedication from the Dirito Brothers Walnut Creek Volkswagen team that has allowed us to become recognized as a leader in sales and customer satisfaction through the Wolfsburg Crest Club award, as well as grow into one of the largest VW dealers in the United States.
If you’re looking for a Volkswagen dealer in Walnut Creek or anywhere else in the East Bay area, don’t just visit any dealership. Visit a dealership that has proven it knows how to make drivers happy and meet their needs with satisfaction. We look forward to meeting you and inviting you into the Dirito Brothers Walnut Creek Volkswagen family.
If you’re ready to get your Volkswagen experience started, take a look at the resources on our website or give us a call. We look forward to inviting you into our state-of-the-art facility and helping you get behind the wheel.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 4,918 reviews
June 17, 2025
I recently took my car in for general maintenance for $1,500 and picked up my car, only to have the engine light come on as I got close to my house on the same day it was picked up. When I took my car b $1,500 and picked up my car, only to have the engine light come on as I got close to my house on the same day it was picked up. When I took my car back in, I was told that the timing belt needed to be replaced and that there had been damage to the engine from the timing belt. I was told that it would cost upward of up to $8,500 to repair. If I had just taken the car in for inspection and maintenance, how was this not caught? I have been taking my car to Dirito Bros. VW since I’ve owned it and I’ve never had such a disappointing experience. I’ve never had a problem paying for recommended service, and had the inspection been properly done, i would have gladly paid for the service. I would’nt need to be writing this disappointing survey, or be put in a position to have junk what was previously a good running 2012 vehicle with only 92K miles that had always been serviced (at your dealer) with no previous issues due to the new service to fix the vehicles repair exceeding its value More
by PETER.RUIZ
Verified CustomerEmployees Worked With
I am not familiar with the maintenance department
June 17, 2025
My 2020 Atlas Cross Sport has been serviced by Dirito Brothers for the last five years and I have always received excellent service. Marina Felix is an excellent service consultant. Sha has always been Brothers for the last five years and I have always received excellent service. Marina Felix is an excellent service consultant. Sha has always been very responsive and helpful in helping me understand my vehicle. She is very knowledgeable. More
by GAMBY180
Employees Worked With
June 16, 2025
Sean at Dirito, like always, took good car of me and my vehicle. Thanks again! vehicle. Thanks again! More
by mattlavrinets
Employees Worked With
June 16, 2025
Marina, my service advisor was great. Answered all of my questions and got my car back to me the next day. I would go back again. Answered all of my questions and got my car back to me the next day. I would go back again. More
by NBELMORE
Employees Worked With
June 14, 2025
The service advisor was Alberto, who was very courteous and professional in advising me on what should be done on my vehicle. The work was completed on time as promised. In summary, it was an excellent ser and professional in advising me on what should be done on my vehicle. The work was completed on time as promised. In summary, it was an excellent service. More
by kris.durski
Employees Worked With
Alberto
June 13, 2025
Once again excellent service Charles Nighbor, Architect Out for a bicycle ride to Danville California Out for a bicycle ride to Danville California More
by CNIGHBOR2
Employees Worked With
June 13, 2025
Very responsive to my concerns and appeared to be thorough in their checks and findings. thorough in their checks and findings. More
by TRAPPLANDRY
June 12, 2025
Kevin was very professional and communicative through the whole process of having my car, he updated me throughout and was kind and understanding. He even pulled strings to get me a loaner when there was a s whole process of having my car, he updated me throughout and was kind and understanding. He even pulled strings to get me a loaner when there was a sudden setback with my vehicle. He was amazing! More
by BPTAYLOR95
Employees Worked With
June 07, 2025
Thank you for kindness Marina, always helpful with a smile! It's a clean waiting area, friendly staff. smile! It's a clean waiting area, friendly staff. More
by cembarandir
Employees Worked With
June 07, 2025
My recall appointments monitored by Dirto and schedule when all parts were available. Marina Felix took really god care of me answering my questions and programming my info center when all parts were available. Marina Felix took really god care of me answering my questions and programming my info center More
by hmcilhattan
Employees Worked With
