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Dirito Brothers Walnut Creek Volkswagen
Walnut Creek, CA
5,403 Reviews
Dirito Brothers Walnut Creek Volkswagen has been a family owned and operated dealer since 1994, and throughout that time, we have passionately served the Walnut Creek community. Of course, when a dealership is doing things right to satisfy drivers, it grows and expands. Today, we serve loyal customers at our state-of-the-art facility that come from throughout the entire East Bay area, including Oakland and many areas across Northern California.
Despite all this success, our mission is far from complete. We want to make sure every driver is having their automotive needs met with attention, care, and perhaps most importantly, expertise. That’s why you can feel confident that the staff here at Dirito Brothers Walnut Creek Volkswagen is equipped to handle your needs, whether you’re buying one of our brand new Volkswagen models or are bringing your current vehicle in for repairs.
It’s this type of dedication from the Dirito Brothers Walnut Creek Volkswagen team that has allowed us to become recognized as a leader in sales and customer satisfaction through the Wolfsburg Crest Club award, as well as grow into one of the largest VW dealers in the United States.
If you’re looking for a Volkswagen dealer in Walnut Creek or anywhere else in the East Bay area, don’t just visit any dealership. Visit a dealership that has proven it knows how to make drivers happy and meet their needs with satisfaction. We look forward to meeting you and inviting you into the Dirito Brothers Walnut Creek Volkswagen family.
If you’re ready to get your Volkswagen experience started, take a look at the resources on our website or give us a call. We look forward to inviting you into our state-of-the-art facility and helping you get behind the wheel.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 5,403 reviews
July 12, 2018
Car Service I felt disregarded when i dropped off my car for early check-in. Multiple people were walking around and saw me and offered no help. Only one person w I felt disregarded when i dropped off my car for early check-in. Multiple people were walking around and saw me and offered no help. Only one person was working the greeting center so it went slowly. Next day nobody alterted me that my car was ready. I called because i had not heard from anyone and the cashier said it was ready but knew nothing else. When i arrived later that day, the cashier asked if anyone had gone over the serive sheet with me and i said no. Nobody there seemed to care about doing their job. More
by ZODYLA
Verified CustomerEmployees Worked With
Dirito Brothers Volkswagen
July 12, 2018
Wonderful customer service. They really go above and beyond! I was really happy with the customer service and had a great experience. They were knowledgeable and my car was serviced at 60,000 miles with everythi I was really happy with the customer service and had a great experience. They were knowledgeable and my car was serviced at 60,000 miles with everything so it is running perfectly! More
by RDAAA1975
Employees Worked With
July 12, 2018
Awsome new car buying experience Ron and his team was very helpful and I had a painless wonderful experience purchasing my 2019 Jetta. The only thing that that the back floor mats we Ron and his team was very helpful and I had a painless wonderful experience purchasing my 2019 Jetta. The only thing that that the back floor mats were not included with the S model and I wasn't told about it until I contacted the dealer the next day when I discovered it was missing. More
by joe_salameh
Employees Worked With
July 11, 2018
Fast, Painless, left with a better car than we went in for! From the moment we walked in, or Consultant John Benitez Was there to help us. We came in looking for a pre-owned Passat and came out with a premi From the moment we walked in, or Consultant John Benitez Was there to help us. We came in looking for a pre-owned Passat and came out with a premium sport version, for the same price. Having not bought a car from a dealership before, i had some fears it would just be negotiation xxxx. after picking the car we wanted, our consultant took care of everything, even giving us a better deal then we thought without any negotiation! Great guy giving great deals! The reason i gave this rating is for the no hassle experience, and great deal! You could really tell John was passionate about his job and knew the cars very well. I Would recommend anyone looking for a new or used VW to this man. More
by Pat_wanted
July 11, 2018
100K servuce Angelo was great and the service went great, they were timely and friendly. The place was clean and they had good coffee for us. I would recommend you Angelo was great and the service went great, they were timely and friendly. The place was clean and they had good coffee for us. I would recommend your place to someone else. More
by EWORTHAM
Employees Worked With
Angelo Christobal
July 10, 2018
Awesome customer service From start to finish Dorito brothers is amazing. From Gus to Eddie to David himself they were all very nice and knew ever answer to ever question I ha From start to finish Dorito brothers is amazing. From Gus to Eddie to David himself they were all very nice and knew ever answer to ever question I had. Best dealership in the bay! More
by Heath22
July 10, 2018
Our 7th VW from Dirito Brothers This will be our 7th VW from Dirito Brothers & each time the experience is FIRST CLASS. Looking forward to buying our 8th, 9th and 10th! This will be our 7th VW from Dirito Brothers & each time the experience is FIRST CLASS. Looking forward to buying our 8th, 9th and 10th! More
by STACEY.THOMPSON1709
Employees Worked With
Ed in Finance, Kyle Ritola, Oscar Dryden
July 10, 2018
Helpful, quick, and fair Purchased the cutest new car at Dirito Brothers after my previous car was totaled. Gus understood that I needed to be leaving with a car that day and Purchased the cutest new car at Dirito Brothers after my previous car was totaled. Gus understood that I needed to be leaving with a car that day and was very helpful in making that happen. The purchasing process was quick and easy. I left feeling very confident in my purchase. Overall very positive experience! More
by Kelseyfay
July 09, 2018
2019 Jetta from Nanika Nanika is the best . she has been such a help. Definitely recommend coming to her when Iooking for a car. She's a sweetheart. A very trusting person w Nanika is the best . she has been such a help. Definitely recommend coming to her when Iooking for a car. She's a sweetheart. A very trusting person when it comes to buying a car. More
by Mduenas1991
July 09, 2018
Happy with my purchase I received a very good service from the people at this dealership, Oscar is a helpful and honest salesman. I'm happy with my purchase. I received a very good service from the people at this dealership, Oscar is a helpful and honest salesman. I'm happy with my purchase. More
by MISSFAN168
Employees Worked With
Oscar Dryden
