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Dirito Brothers Walnut Creek Volkswagen

Walnut Creek, CA

4.7
4,864 Reviews
Dirito Brothers Walnut Creek Volkswagen has been a family owned and operated dealer since 1994, and throughout that time, we have passionately served the Walnut Creek community. Of course, when a dealership is doing things right to satisfy drivers, it grows and expands. Today, we serve loyal customers at our state-of-the-art facility that come from throughout the entire East Bay area, including Oakland and many areas across Northern California. Despite all this success, our mission is far from complete. We want to make sure every driver is having their automotive needs met with attention, care, and perhaps most importantly, expertise. That’s why you can feel confident that the staff here at Dirito Brothers Walnut Creek Volkswagen is equipped to handle your needs, whether you’re buying one of our brand new Volkswagen models or are bringing your current vehicle in for repairs. It’s this type of dedication from the Dirito Brothers Walnut Creek Volkswagen team that has allowed us to become recognized as a leader in sales and customer satisfaction through the Wolfsburg Crest Club award, as well as grow into one of the largest VW dealers in the United States. If you’re looking for a Volkswagen dealer in Walnut Creek or anywhere else in the East Bay area, don’t just visit any dealership. Visit a dealership that has proven it knows how to make drivers happy and meet their needs with satisfaction. We look forward to meeting you and inviting you into the Dirito Brothers Walnut Creek Volkswagen family. If you’re ready to get your Volkswagen experience started, take a look at the resources on our website or give us a call. We look forward to inviting you into our state-of-the-art facility and helping you get behind the wheel.
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2020 North Main Street

Walnut Creek, CA

94596

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Showing 4,864 reviews

April 19, 2025

This was the first time I brought in my vehicle. Kevin was great. Easy communication; Knowledgeable, Friendly, More

by MDEBEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2025 -

Dirito Brothers Walnut Creek Volkswagen responded

We're pleased to hear our team provided you with an easy and knowledgeable experience. Thank you for choosing Dirito Brothers Walnut Creek Volkswagen.

April 18, 2025

I was delighted with the service as well as the people. Thank you and see you in my next service. More

by zeromtesfai
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2025 -

Dirito Brothers Walnut Creek Volkswagen responded

We're glad to hear you had a positive experience with our team. Thank you for choosing Dirito Brothers Walnut Creek Volkswagen.

April 18, 2025

thank you. service was high quality and effective. always appreciate coming to this location in Walnut Creek More

by melissabonder
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marina Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2025 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for your kind words. We always strive to provide high-quality service at Dirito Brothers Walnut Creek Volkswagen.

April 18, 2025

We really enjoyed working with AB to purchase a used vehicle. He was informative, personable and made our experience from the test drive to final paperwork smooth and efficient. More

by TONYMVECCHIO
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Abdalla "AB" Wahba
Apr 19, 2025 -

Dirito Brothers Walnut Creek Volkswagen responded

We're glad to hear you enjoyed the process with our team at Dirito Brothers Walnut Creek Volkswagen. Thank you for sharing your positive feedback about purchasing a used vehicle.

April 16, 2025

The panel wasn’t properly put on the bottom of my car. As soon as I left the dealership and got on the highway, it disconnected and was dangerously dragging against the road. There was clearly and error i More

by BAKER.NICHOLAS91
Service Communication
Recommend Dealer
No
Employees Worked With
Marina Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 23, 2025 -

Dirito Brothers Walnut Creek Volkswagen responded

Hello, We take our customer feedback very seriously and would like the opportunity to learn more about your recent service experience. Can you please contact me at your earliest convenience? Best, Kyle Ritola General Manager (925)-934-8224 kyleritola@dirito.com

April 13, 2025

Sean was so helpful. I had a consistent and annoying Travel Assist alert that the technician could not recreate. Even though it happened while I was driving all the time. More

by AMGRIFFIN9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2025 -

Dirito Brothers Walnut Creek Volkswagen responded

We appreciate you sharing your experience with our team at Dirito Brothers Walnut Creek Volkswagen. It's great to hear that the Travel Assist issue was resolved promptly, and we're glad it made a positive impact on your drive from Redwood City.

April 13, 2025

I was greeted upon getting to the service desk; Kevin introduced himself and would be riding point on the service. He gave me an estimate and told him to proceed. He indicated that if would be ready earl More

by PACKR73.5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2025 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for your feedback. It's good to know that the initial service went as expected. If there's anything more we can do regarding the oil seal leak, feel free to reach out to us at Dirito Brothers Walnut Creek Volkswagen.

April 13, 2025

Kevin and the entire staff of Dirito Brothers Walnut Creek are incredible. They always put the customer first. The service is done impeccably and always on time. See you next year. More

by LINNAA47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
friendemic friendemic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2025 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for sharing your experience with Dirito Brothers Walnut Creek Volkswagen. We appreciate your kind words and look forward to serving you again.

April 13, 2025

Process of getting the service appointment set up was smooth. On the day of the appointment my service advisor was courteous and clear about what will done and how much time it will take. More

by Manas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marina Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
mike raff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2025 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for your feedback. We're glad you found the process smooth and that our team's communication met your expectations here at Dirito Brothers Walnut Creek Volkswagen.

April 13, 2025

Service department very good. Experience was very good . Options clear with communication and delivered the service in a timely manner. More

by BEATRICEANDRADE000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alberto
Apr 19, 2025 -

Dirito Brothers Walnut Creek Volkswagen responded

We appreciate your feedback on our service department. Thank you for choosing Dirito Brothers Walnut Creek Volkswagen.

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